# Netvue Next — user reviews > 153 indexed App Store user reviews of Netvue Next by NETVUE, INC., rated 2.60/5 from 160 ratings. - Source: https://appshunter.io/ios/app/netvue-next/id1663395361/reviews - App overview in markdown: https://appshunter.io/ios/app/netvue-next/id1663395361.md - Rating breakdown: 5★ 50 · 4★ 8 · 3★ 11 · 2★ 11 · 1★ 80 ## What do users think of Netvue Next? Overall sentiment: negative **Pros** - ⭐ Excellent camera quality - 🔍 Accurate motion detection - 📱 Easy to use app - 🤖 Helpful AI features - 🔒 Reliable security system **Cons** - 🐛 Frequent connectivity issues - 🔋 Poor battery life - 🤯 Complicated app interface - 🔇 Unreliable audio/video playback - 🤷‍♀️ Inconsistent performance **Commonly reported bugs** - Camera randomly going offline - Inability to delete or add cameras - Inconsistent video quality settings - Notifications not working as expected - Crashes and freezes during use **Most requested features** - Landscape view for cameras - Live split-screen for multiple cameras - Improved timeline/event management - Customizable motion detection settings - Seamless remote access without Wi-Fi ## Newest reviews (17 of 153) ### 3/5 — Not easy to connect *2026-07-26* It's difficult to connect ### 1/5 — Müco *2026-06-24* Seit Tagen kann ich in meinem Account nicht anmelden ### 1/5 — Funktioniert nicht *2026-06-24* Die App ist kaputt. Login funktioniert nicht. Registrierung auch nicht. Da kommen Fehler, dass ein unbekannter Fehler aufgetreten ist oder man hätte kein Internet usw. Wenn die App nicht funktioniert, ist das entsprechende Gerät auch nutzlos. ### 2/5 — Gone down hill *2026-06-23* Have had the older indoor models for a few years and today they just stopped connecting to the network. Tried to delete and re download the apps and still not working saying network or internet issue. I have no other issue with anything else in my house that uses my internet. Shame I now need to replace them. What happened?! ### 1/5 — Disconnects frequently with “device is offline” *2026-06-18* I keep the screen up on my phone continuously at night and it will disconnect in the middle of the night and the screen will go black that while I’m sleeping. I would have to manually refresh my screen for it to come back up to hear or see anything. It does this frequently even before I go to bed and we just installed 3 brand new wifi routers with Verizon so that is definitely not the issue. I was using the white Netvue App before now with the new wifi routers it made me download the blue Netvue ‘Next’ App… I never had this issue with the first Netvue App. So I’m pretty bummed. Also, this was working fine during nap time (still with it disconnecting) and now at night it’s saying it’s offline I can’t get it up at all. ### 1/5 — Bad Connection *2026-06-09, version 6.20.0* This camera is nice..when it wants to stay connected to the wifi. ### 1/5 — . *2026-05-14* Galère pour l’installation, mauvaise restitution d’images, la caméra pivote trop vite ### 2/5 — Stability *2026-04-05, version 1.19.3* Camera seems to work only 50% of the time definitely don’t use the baby monitor camera the screen for the monitor definitely seems very cheap and broke within the first 2 weeks of using wouldn’t really recommend to my mothers and fathers out there. ### 1/5 — Absolutely horrible *2026-02-05, version 6.19.0* Worst app ever. Other one is much better but they are leaving security so this app wont last long either. ### 1/5 — Not a baby monitor *2026-02-05* I’ve had a lot of issues with this app randomly turning off in the middle of the night when I’m using it to monitor my baby. I’ll wake up to my alarm in the morning to find my baby has been wailing since 5 am and this app stopped working in the middle of the night. Well tonight the app randomly deleted the physical camera device so now I have NO access to my baby via monitor, but my baby is already asleep… so I can’t fix it without the risk of waking up my baby. Shouldn’t be advertised as a baby monitor jf it’s this glitchy. **Developer response:** Thank you for sharing your experience, and we’re truly sorry for the inconvenience this has caused. We understand how concerning this must be, especially when using the app to monitor your baby. Please contact us through Live Chat in the app or email us at support@netvue.com , so we can help resolve this for you as quickly as possible. We sincerely apologize for this experience and truly appreciate the opportunity to assist you. ### 1/5 — Constantly disconnecting or lagging *2025-11-26* I used the Netvue camera and this app as my baby monitor and the feed is constantly lagging or not showing up. I’m constantly getting connection errors, whenever I try to open the feed. It’s very frustrating when my baby is crying and I’m unable to see what’s going on through this app. I’ve tried rebooting and reconnecting the camera and the monitor, as well as this app, and I’m still getting the same issue. I’d save your money, return the camera and get a better quality one. **Developer response:** We apologize for the inconvenience caused. For us to better assist you, would you please inform us of your device ID/email address? It would help us address your concerns properly. Our customer service is Support@netvue.com. We highly recommend reaching out through Live Chat so we can assist you in real-time. Any inquiries we are glad to help! ### 1/5 — Worst connection ever *2025-10-25, version 6.17.0* The past few weeks its been taking longer and longer to load into the camera also adds extra screens that never load in so you have to press x a few times before getting to the home screen to click on the camera again ### 1/5 — Worst wifi ever!!! *2025-10-20* It doesn’t matter what I do this is the most unreliable wifi connection I have ever dealt with. I have done everything to troubleshoot this issue and still no resolve. I got this as a gift for a baby monitor and it is basically useless and the monitor that comes with it has horrible feedback and I can’t leave it on because it is too loud but if I turn the sound off I can’t hear my baby crying. So I bought an old-school sound monitor to ensure I can get to my baby when she needs me. DO NOT BUY as a monitor for your baby you will be sadly disappointed I wish I could return it and purchase from a different company. **Developer response:** Apologize for any inconvenience caused. Could you provide us with your order email and device ID for your Birdfy, It would help us address your concerns properly. Our customer service is Support@netvue.com. We highly recommend reaching out through Live Chat so we can assist you in real-time. Any inquiries we are glad to help! ### 1/5 — Horrible customer support *2025-10-01, version 6.16.4* I’ve been struggling with 1 of 3 cameras that I purchased it will not connect when asked about warranty or some kind of exchange I was given the run around for 4 days now still no answer as to what I am supposed to do with the faulty camera that I now own… ### 2/5 — Not as good *2025-06-16* I preferred the last app. I’ve had Netvue cameras for years and always been happy. But recently the app has been updated and it’s not as user friendly. I also cannot view my cameras when away from home and customer service are unable to help. And my cameras keep playing up and just wont record all of a sudden so I have to keep restarting them. Not as good as they used to be. **Developer response:** We apologize for the inconvenience caused. For us to better assist you, would you please inform us of your device ID/email address? It would help us address your concerns properly. Our customer service is Support@netvue.com. We highly recommend reaching out through Live Chat so we can assist you in real-time. Any inquiries we are glad to help! ### 1/5 — Schlechte Verbindung *2025-06-15* Die Verbindung trennt sich sehr sehr oft, man muss immer wieder erneut den Bildschirm oder andere Geräte neu koppeln **Developer response:** We apologize for the inconvenience caused. For us to better assist you, would you please inform us of your device ID/email address? It would help us address your concerns properly. Our customer service is Support@netvue.com. We highly recommend reaching out through Live Chat so we can assist you in real-time. Any inquiries we are glad to help! ### 1/5 — Does not work *2025-06-14, version 6.15.6* I tried multiple times , I’ve tried refreshing , I tried reconnecting WiFi I tried on and off I tried the other app and nothing works it’s always a white or black screen or says offline. ## Most critical reviews (10 lowest-rated) ### 1/5 — Catastrophique *2026-06-28* Pouvez vous revenir à la version précédente?? C’est n’importe quoi la nouvelle version. Rien ne fonctionne ### 1/5 — Katastrophe *2026-06-27* Die neue App ist eine Katastrophe. Nix funktioniert mehr. Keine Verbindung, Kameras sind alle Lt. App offline… ### 1/5 — Rien ne marche *2026-06-26* Je revois mes caméras mais impossible de visionner en direct… c’est inadmissible de casser un truc qui marche pour cette catastrophe ### 1/5 — Beug *2026-06-25* Appli qui beug sans cesse… à fuir. Aucun suivi du sav. **Developer response:** Veuillez nous excuser pour la gêne occasionnée. Veuillez vous assurer que vous utilisez la dernière version de l'application Netvue Next 6.14.4. Vous pouvez appuyer sur l'icône du compte > Paramètres de l'application > À propos de Birdfy > Mettre à jour la version > L'application vous redirigera automatiquement vers le lien pour télécharger la dernière version. Nous travaillons toujours à l'amélioration du produit, restez à l'écoute de nos nouveautés. ### 1/5 — USE BIRDFY APP INSTEAD *2026-06-25* This app has stopped working completely, to be able to see your cameras you need to download the birdfy app instead with the same log in details you had for netvue. I’ve tried contacting netvue but has no response at all ### 1/5 — Connections impossible *2026-06-24* L’accès aux caméras est impossible, pas de réponse du support ?! Utilisateur depuis plusieurs années mais que ce passe t’il ? ### 1/5 — Plus d’accès *2026-06-24* Habituellement tout fonctionne Voilà 48 h que cela ne fonctionne plus… ### 1/5 — App don’t work *2026-06-24* Very bad ### 1/5 — Bug de l’application *2026-06-24* Application plantée depuis hier … un babyphone ne fonctionnant pas … ### 1/5 — Unexpected disruption *2026-06-24* We used the Netvue camera for about a year with no issues. However we suddenly encountered unexpected disruptions in mid-June 2026. We contacted their support team and mentioned that their cloud server encountered unexpected outage issues. Unfortunately as a family with an 1 year old and due to the layout of our house we heavily rely on the camera functionality and unfortunately we have been let down completely. I would not recommend ## Most praised reviews (10 highest-rated) ### 5/5 — Ouf cela remarche *2026-06-27* Après deux jours de pannes malgré des années de bon fonctionnement, tout est redevenu normal ### 5/5 — Great camera app *2026-06-07* Really easy to navigate and do what you need to do. Works extremely well. ### 5/5 — OverBearring Mom *2026-05-24* Great Camera!!I am a overbearing mom I have had this camera since my 1st set of twins I know have a 2nd set and this camera has allowed me to watch my kids while they are sleep in case my children wakeup in the middle of the night and need water,to use the bathroom or need me to come in and pick them up to hold them!!!Will be purchasing another one. ### 5/5 — Connect multiple devices easily *2025-05-28* Easy to connect multiple devices such as security cameras or their birdwatching camera products. Videos and stills can be saved or shared. The sticker feature is a nice touch too. ### 5/5 — Bamboo Feeder Review *2024-05-29* The Netvue app supports rapid identification of my birds as they approach the feeder. The pictures and videos are clear. This app is a must have if you purchase any Netvue feeder. My only recommendation is to continue refining the AI identification as sometimes it is not completely accurate. Otherwise a great app! ### 5/5 — Super functional!! *2024-03-24* This is the 3rd camera I have purchased and I love it. I am not a fan of technology at all and anyone could install these cameras. The image quality is very good and it accurately detects any movement, although it could be annoying for others, I find it too useful when I am away from home, plus I have the option to record videos when I require it with the updated application. Recently my pet got sick and since I couldn't spend the whole day with him, I kept an eye on the app checking that my husband didn't forget to give him his medicine. 🤗 ### 5/5 — Great product! *2024-03-24, version 6.7.0* Easy set up and clear picture! ### 5/5 — Good app *2024-03-20, version 6.6.1* I have 2 Netvue cameras and use this app to monitor both of them. Reliable and customer service is good as well ### 5/5 — Excellente application *2024-02-11* Je recommande cette application qui est vraiment excellente pour gérer sa caméra. La connexion est rapide et l’interface bien pensé. J’ai plaisir à utiliser cette application. ### 5/5 — Ottima app *2024-02-06* Come da titolo, questa app è davvero ottima e ben strutturata. Ho avuto altri prodotti Netvue e questa app , ho preso la Vigil Plus, ha sostituito la vecchia applicazione che avevo visto che la trovo più completa con tanto di sirena da attivare a piacimento. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*