# NetXInvestor™ Mobile — user reviews > 158 indexed App Store user reviews of NetXInvestor™ Mobile by Pershing, LLC, rated 1.80/5 from 366 ratings. - Source: https://appshunter.io/ios/app/netxinvestor-mobile/id784595887/reviews - App overview in markdown: https://appshunter.io/ios/app/netxinvestor-mobile/id784595887.md - Rating breakdown: 5★ 50 · 4★ 16 · 3★ 9 · 2★ 28 · 1★ 263 ## What do users think of NetXInvestor™ Mobile? Overall sentiment: negative **Pros** - ✅ Mobile check deposit functionality - 📊 Portfolio monitoring and tracking - 🔒 Multi-factor authentication security - 📱 Basic trading capabilities - 💼 Account balance visibility - 🎯 Clean interface when working (for some users) **Cons** - 🐛 Frequent crashes and instability - ⏱️ Extremely slow loading times - 🚫 App won't open or launch - 📉 Severely outdated interface design - 🔌 Poor compatibility with latest iOS versions - ❌ Lacks real-time price updates (15+ min delay) - 🔐 Face ID authentication fails consistently - 📊 Missing critical financial metrics (YTD earnings, S&P comparison) - 🔗 No integration with other financial apps - ⚙️ Requires reinstall/restart frequently - 🎨 Poor UI/UX design and navigation - 📱 Not a native app (wrapped webview) - 🔄 Device 'remember' feature doesn't work - 📋 Confusing and non-intuitive layout **Commonly reported bugs** - App crashes immediately upon opening - Blank white screen locks - Continuous loading that never completes - Face ID not functioning despite being enabled - Login credentials not saved despite 'remember device' being checked - App crashes after viewing stocks - Crashes on iOS 26 and iPhone 17 compatibility - Mobile deposit image validation errors - MICR line number errors on check deposits - Login button unresponsive - App gets stuck on loading screen indefinitely - Automatic re-login via Face ID after logout - Settings navigation trap (can't return to main menu) - Two-factor authentication code delivery issues - Password manager integration broken (copy/paste disabled) - App wipes out login settings after updates - Keyboard focus issues on login screen - Inconsistent loading on iPad Pro with weak Wi-Fi - Missing phone numbers referenced in error messages - Account activity display missing critical information (share count, amounts) **Most requested features** - Year-to-date earnings tracking - S&P 500 performance comparison - Real-time price updates - Integration with Yahoo Finance and Seeking Alpha - Dark mode option - Split View support for iPad - Fingerprint/Touch ID login - ACH electronic fund transfers - Better dividend information and tracking - Realized and unrealized gain/loss tracking - Historical performance charts (longer time periods) - Account manager contact/messaging feature - Improved mobile deposit with better guidance - Native app instead of webview wrapper - Better accessibility (font sizing, contrast) ## Newest reviews (19 of 158) ### 2/5 — Unstable *2026-03-31, version 4.0.42* This app is very unstable and often crashes ### 1/5 — Problematic *2026-03-21, version 4.0.42* FaceID does not work and never has no matter how many times you enable it, so full login with two -factor authentication is required every time app is used. Developer needs to contact Apple for instructions on how to enable FaceID so that it works reliably as expected. ### 1/5 — This app has a very special place among apps… *2026-03-18, version 4.0.42* …it barely works when it works, but somehow still manages to get iteratively worse with every update without ending up a mere app icon on the homescreen as a decorative element. Claude’s idea perhaps of having fun on April fool’s day. ### 1/5 — Crashes while opening *2026-03-03, version 4.0.40* Crashes while opening not of much use really when it crashes while opening right? ### 1/5 — Awful. Please fix this. *2026-02-21, version 4.0.40* Buggy, unreliable an unnecessarily time consuming. Pershing should be ashamed enough to fix this properly. ### 1/5 — App crashes *2025-12-05, version 4.0.39* This app consistently crashes when opening up. I have to uninstall and reinstall app to make it work but eventually it crashes again. ### 1/5 — Hasn’t been working *2025-12-05, version 4.0.39* Hasn’t been working in weeks. App will not open any longer ### 1/5 — Horrible app *2025-12-04, version 4.0.39* Unbelievably bad, not worth saying much more. ### 1/5 — Needs maintenance *2025-12-03, version 4.0.39* It simply does not work. ### 2/5 — Aplication problems *2025-12-02, version 4.0.39* I can’t in to the aplication ### 2/5 — Unstable app *2025-12-02, version 4.0.39* The app fails a lot of times. And, it takes extra time to get up to date. They could do better! ### 1/5 — Broken, please fix ASAP *2025-12-02, version 4.0.39* Currently doesn’t work on an iPhone 16 Pro in 12/2025. The developers need to fix this app ASAP, as it was a mess before it stopped working completely. ### 1/5 — Crashing *2025-12-01, version 4.0.39* This app is currently crashing with no way to stop it and get it working. My favorite aspect of how poorly it is designed is how when you are having troubles logging in it directs you to call one of the phone numbers at the bottom of the screen. There are no numbers at the bottom of the screen. It’s an easy fix and they are aware, but they won’t fix it. ### 1/5 — App is crashing on iOS 26 *2025-12-01, version 4.0.39* App crashes on launch (iOS 26) ### 1/5 — App is broken *2025-11-30, version 4.0.39* App is broken for a week now. Won’t open ### 1/5 — Sometimes works *2025-11-30, version 4.0.39* It’s about a 50% chance the app actually loads and doesn’t immediately crash. Even when it does load the UI is mediocre but at least usable. ### 1/5 — Crashing *2025-11-29, version 4.0.39* App crashes on both new iphone 17 and ipad os 26.1 ### 1/5 — App will not open *2025-11-28, version 4.0.39* App will not open at all ### 1/5 — App crash *2025-11-28, version 4.0.39* The app won’t even load and cashes upon opening. Our advisory firm uses this app and it’s total garbage. Need to fix this with an update immediately ## Most critical reviews (10 lowest-rated) ### 1/5 — So dated vs every other app *2026-08-12, version 4.0.44* I am tempted to switch brokerages just because of dated it is. It doesn’t show you year to date earnings, track how you’ve performed to s&p, past 5 day, 1 month performance history, year to date etc. Can you please add that? Then it won’t link with any other apps like Yahoo Finance, Seeking Alpha and so on. It’s just not user friendly at all. ### 1/5 — Must improve *2026-05-14, version 4.0.42* Presents bugs frequently ### 1/5 — Login Fails Consistently *2026-04-29, version 4.0.42* It refuses to remember my password or Face ID. I enter what I KNOW to be correct user and PW and it refuses to let me in then locks me out. ### 1/5 — Terrible App *2026-04-28, version 4.0.42* Crashes and fails frequently. Will not allow login. ### 1/5 — So dated vs every other app *2026-04-16, version 4.0.42* I am tempted to switch brokerages just because of dated it is. It doesn’t show you year to date earnings, track how you’ve performed to s&p, no real time price update. It’s like a 15 min delay. Then it won’t link with any other apps like Yahoo Finance, Seeking Alpha and so on. It’s just not user friendly at all. ### 1/5 — Does not open *2026-04-03, version 4.0.42* This used to work, now after jumping through all the hoops, it will only open once a day if you’re lucky. Locks on a “blank” all white screen. ### 1/5 — Worst *2026-04-01, version 4.0.42* Worst it crashes after ya take look at your stocks requiring you to delete the entire app and its data and re-download go through the set up and permissions o my to crash five minutes later and start from scratch again. ### 1/5 — App cracking *2026-03-29, version 4.0.42* This app doesn’t work!!! ### 1/5 — App doesn’t open!!! *2026-03-28, version 4.0.42* App doesn’t open!!! ### 1/5 — Will not open up *2026-03-24, version 4.0.42* The app does not even load up. I open the app and it’s just continuously loads ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2025-11-20, version 4.0.39* Great app!! ### 5/5 — User friendly *2025-02-01, version 4.0.33* Very nice and easy to use. Very informative ### 5/5 — Great way to organize finances *2024-03-07, version 4.0.31* Great way to organize finances ### 5/5 — Works *2022-05-01, version 4.0.20.0* Works fine ### 5/5 — Easy to use *2021-05-06, version 4.0.15.1* This app is very easy to use. I can easily access information when I receive notifications in my email. Navigation in the app is user friendly and I was able to set up E-delivery and link my accounts together quickly. ### 5/5 — A clean interface for actionable insights *2020-02-20, version 4.0.7.0* Great features for investment decision making, close to real time data and trade information. Can pay bills and deposit checks too! ### 5/5 — Great App *2019-01-24, version 3.0.28* Love this app. It’s clean and neat and Pershing does a great job with it to track activity and balances. ### 4/5 — Fix Buy > Limit > Limit Price deleted when Last Traded section refreshed *2026-07-24, version 4.0.43* Please fix the ‘Buy’ screen. Transact > New Order > Buy > Limit > Limit Price gets deleted when Last Traded section is refreshed. This means you can’t click the Review/Submit button until you re-enter your limit dollar amount when the Last Traded price gets close to your limit (or easily change the last few cents of the limit if the traded price increases). Other than that I like the app. I use the app to view the values of my Holdings, Buy new securities and Transfer Funds from my bank into my account. FaceID login is convenient . ### 4/5 — Does the Job *2024-07-31, version 4.0.32* I have no complaints with the app. It’s the self directed platform for my company’s tax deferred plan. It allows me to buy, sell, set stops, and monitor positions. That’s all I use it for and I’ve had no issues. I use other platforms for research, fundamentals, and charts. ### 4/5 — Security *2022-02-07, version 4.0.20.0* Since the last update the “Remember” feature stopped working. I have to get a authorization code. And it does not come by text, despite the label, it is a automated phone call. Apple iPhone 13, v 15.2.1 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*