# Neuform — user reviews > 47 indexed App Store user reviews of Neuform by Chontel, rated 3.40/5 from 23 ratings. - Source: https://appshunter.io/ios/app/neuform/id6474838407/reviews - App overview in markdown: https://appshunter.io/ios/app/neuform/id6474838407.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 6 · 2★ 4 · 1★ 3 ## What do users think of Neuform? Overall sentiment: mixed **Pros** - 👍 Great workouts and programs - 👍 Clear exercise demonstrations - 👍 User-friendly interface - 👍 Variety of workout options (home/gym) - 👍 Flexibility to swap exercises - 👍 Good customer service experience (mentioned once) - 👍 Nutrition guide is helpful (mentioned once) - 👍 On-demand section is loved **Cons** - 🐛 App is glitchy and buggy - 🐛 Frequent app crashes - 🐛 Workouts don't save progress - 🐛 Navigation issues - 🐛 Lack of clarity on reps/weights - 🐛 Rest timer pauses when app is exited - 🐛 Cannot go back to previous exercise - 🐛 Subscription and cancellation issues - 🐛 App is basic and lacks features - 🐛 Not worth the money (mentioned once) **Commonly reported bugs** - App shuts down or crashes during workouts - Workout progress is lost when app crashes - Rest timer pauses when switching apps - App freezes and prevents moving to next exercise - App freezes after rest in Tabata workouts - Program page takes a long time to load - Cannot log in after renewal - Workout time logged is inaccurate (too short) - Confusion on how to input reps/weights - Workout loops back on itself - Cannot view completed workouts ('something went wrong') - App doesn't work on Apple Watch - Pause/restart workout function doesn't work - No way to fast forward or pick up where left off after crash - Video demo glitches/freezes and workout doesn't pause - Screens blank out important parts **Most requested features** - Add barcode scanning for nutrition tracking - Option to scan barcodes for ingredients - Ability to change workout week if falling behind - Adjustable rest break duration - Exercise alternatives - Know next exercise in advance - Ability to track weights/reps - Ability to move freely through workout/rearrange exercises - Input decimal numbers for weights/reps (now available) - Option to do one-off workouts from gym plans without switching program - Add warm-up and cool-down to workouts - Easier switching between home and gym workouts - More variety of workouts for gym and home - Add on-demand workouts - Summary or clearer overview of workout program before starting - Clarity on rep count for single-arm/leg movements - Warm-up timer - Apple Watch compatibility ## Newest reviews (13 of 47) ### 3/5 — Great workouts, app needs work *2025-11-04* The glitching gets frustrating, especially when it shuts down or when I lose a workout when I switch to music to change a song. It would be nice to be able to change the workout week if I fall behind and only get two workouts in for a couple weeks. Workouts are great, they will keep me here despite the app functionality. ### 3/5 — It’s good *2025-07-27, version 2.0.2* I joined on the 7 day free trial then signed up to the monthly subscription. I then received a code to try the nutrition so I signed up and it cancelled my monthly subscription & said my subscription will be renewed in a week. I’ve just paid for the month! I’ve reached out a number of times and no one has come back to me. The app itself is good. Exercises are good & clear. Be great if you could adjust the 45sec rest break and have an exercise alternative. Hopefully someone come back to me soon & the app evolves over time. It’s got potential. ### 3/5 — Could be better *2025-07-07* I’ve followed Channy for years and once she started her new app I left Sweat and gave it a go. A few improvements that could be made: 1 - when you exit app to do something else during a rest period (like send a text or change song) the seconds pause. So you’ll go in and still be on 40 seconds remaining. 2 - I’d like to know what the next exercise is going to be so I can prepare for a machine or equipment. ### 3/5 — Great workouts bad app *2025-03-10, version 1.0.22* I love Chontel’s workouts from another app and so I wanted to check her new app. The workouts are great though the app it’s super super basic, it lacks a lot of features and development. It is definitely not worth the money. Maybe in few years will revisit. ### 3/5 — 5 star workout structure - App needs fine tuning *2025-01-09* I’ve been using the app for a little over a month. The workout plans are great. 5 stars. However, I’ve noticed you can’t go back to look at an exercise or adjust your reps/weight if you hit the next button. Numerous times I accidentally hit the next button w/ out inputting my data or inputting an incorrect number. I’ve also noticed when I complete a workout the time it states it took me is only between 2-6 mins? I’m not sure if it’s counting my rest time … but regardless, I definitely rest more than 6 mins a workout. So it’s unclear what that number means. I’d love it if I could input how many reps per leg and how much weight per DB. I’m sort of confused how the app wants me to input everything. If it says 10 e/l do input 10 reps? Or 20? If I’m using dumbbells do I input the weight of one dumbbell or the combined? App needs to be more flexible. Just a little fine tuning. But the workout plans are fabulous. It’s worth every penny. ### 3/5 — A bit buggy *2025-01-06, version 1.0.21* I’ve tried the first workout on a 1 week free trial and I think this app has potential to be good, but there are too many bugs and design issues which warrant the monthly cost, compared with other apps which are much slicker. 1- most of my workouts are at home but I can sometimes get to the gym. It would be good if there was an option to to a one off workout from the gym plans without having to switch the whole programme 2 - entering weight and reps is a pain when you have to enter twice to move to next set. Also annoying you can’t scroll back as a few times I accidentally skipped ahead 3- on my 4th round I got stuck on the 4th set and it kept looping back and not moving onto the final bit. This meant I could only end the workout and it did not enter any of my work in the stats section. ### 3/5 — Great workouts but app needs work *2024-12-21* I love the workouts, but I workout at the gym and sometimes the machines I need aren’t available - it would be helpful to be able to move to the next exercise and then go back to whatever I had to skip. My workouts also keep logging as 3-4 min in total which is definitely a glitch. I’d also love to be able to do some conditioning workouts on demand - I’m on the strength program but sometimes like to change it up. I did Chontal’s program when she was at Sweat so I’m excited to be back with her training, but the app functionality could definitely use some improvement. ### 3/5 — Needs Improvement for Better Usability *2024-12-02* I’ve been using this fitness app for a few weeks now, and while the exercises are generally good, I’ve found the app itself to be quite difficult to navigate. First, if you accidentally skip to the next exercise, there’s no way to go back to the one you were meant to be on, which can be really frustrating. There also isn’t much clarity when it comes to the rep count—specifically, when an exercise requires single-arm or single-leg movements. The app just says “reps” without specifying if that’s for each side, leaving some confusion. Additionally, it’s tough to review the entire workout program before you start. A summary or a clearer overview would be really helpful for planning and making sure you know what to expect. Overall, the exercises themselves are solid, but the app could definitely use some improvements in terms of navigation, clarity, and pre-workout planning. With a few updates, it could become a much more user-friendly experience. ### 3/5 — Workouts are good, app needs improvement *2024-08-07, version 1.0.7* The workouts are good however I don’t find the app very user friendly during the workout. Perhaps on a few years I will revisit this fitness app but for now I’m moving on ### 3/5 — We just need to give it time *2024-07-09* App still needs a lot of work..shuts down too often, no warm up timer, doesn’t work on apple watch, timer stops if you open another window and can’t move forward to the next until the time runs out. I know Chontel will fix it all…hang in there yall! ### 3/5 — Has great potential *2024-07-01* There are still some kinks in the app. It shuts down quiet often , without saving any progress . I do love the on demand section. Can’t wait to see this app evolve in to a 🔥🔥🔥🔥🔥 ### 3/5 — Neuform App *2024-06-24* I think you should add a warm-up and cool down on the app for each workout. You should let us switch between home and gym easier. If one day I want to workout at home I should be able to choose it even if I did gym last time. You should add more different types of workouts with a variety for us to choose from for gym and home. This way we won’t get bored. This is why I am not giving a higher rating. ### 2/5 — Glitchy, limited functionality *2024-06-24* Love chontel. Have been using her programs on the sweat app for over 2 years with outstanding results. This app is unfortunately 25% as functional. Workouts don't include warmup or cool down, the pause/restart workout function doesn't work, and there's no way to fast forward/pick up where you left off if the app crashes (which it did for me frequently today). There's no video demo of the exercise while the reps are running--you have to click into the exercise name to see a demo, and that demo glitches/freezes (and the workout doesn't pause while you view). I had to hard-shut-down the app mid workout today for bugs. Back to the sweat app for now. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2025-08-26, version 2.0.5* Despite having been paying a subscription for months, and having an active subscription, the app won’t load beyond the subscription page and support is non-existent. Have been messaging on all platforms possible for help. When it works it’s good! ### 1/5 — Can’t cancel *2025-04-16, version 1.0.24* Please cancel ### 1/5 — Programming is good but App is mediocre *2025-04-11, version 1.0.23* I was really excited to try this app when it first launched, but unfortunately, my experience hasn’t been great. 1. App Crashes-If you lock your screen during a workout, the app shuts down and none of your progress is saved. That’s incredibly frustrating, especially mid-session. 2. Exercise Substitution – While the app offers a great variety of exercises to substitute, it doesn’t carry those substitutions over for supersets or trisets. You have to manually update each part of the set, which is time-consuming and clunky. 3. No Option to Track Weights/Reps – This might just be a personal preference, but the hybrid:conditioning program doesn’t allow you to log weights or reps. That’s a shame, since I like tracking my progress and seeing improvements over time. 4. It's a small thing, but the ability to input decimal numbers was missing until recently. Glad it's there now, but it felt like a basic feature that should’ve been available from the start. 5. You can’t move freely through the workout. I’d love the flexibility to jump around or rearrange the order of exercises—especially when the gym is crowded and certain equipment isn't available. Skipping exercises just because of that isn’t ideal. ### 1/5 — Stitch up *2025-03-04, version 1.0.22* Paid for the app for 8 weeks went back to use it and everything has gone after you stop paying. I feel like you’ve purchased the program you should still be able to use it. ### 1/5 — Needs to be fixed *2025-02-07* Love the content but the app freezes and I can’t go to the next exercise. Or freezes after the rest on Tabata workouts . Takes a long time to load the program page as well. ### 1/5 — So many bugs *2025-02-06, version 1.0.22* Whilst the program is good, the app is terrible. I’ve just renewed and I can’t login. So many times when you are in a workout if you pause for a moment you get thrown out and it doesn’t reset the right place. Shame, the tech is not good. ### 2/5 — Neutrition part is terrible *2026-02-20, version 2.1.1* Terrible app to track nutrition, eggs nowhere to be found in the ingredients library. Need to get with the times and add the option to scan barcodes. Love the training side though, use it daily! ### 2/5 — App has too many bugs *2025-07-16, version 1.0.25* The screens blanks out the important parts. The content is great but the app is letting it down. ### 2/5 — Unable to view completed workouts *2024-11-13, version 1.0.18* Tried to look at completed workouts and it always says “something went wrong”. Glitchy app & I only just stared today. Have tried multiple times. If this continues I won’t be using the app beyond the 1 week trial. ### 2/5 — browse app before purchase not available *2024-08-06, version 1.0.7* I hate that I can go through the content of your apps to see if this is something I am willing to purchase. With no free trial I can’t even attempt the programming to see if I can commit 149$ ? ## Most praised reviews (10 highest-rated) ### 5/5 — A.M.A.Z.I.N.G *2025-07-17* I am loving the Neuform app. I love that it has a rest timer so I don’t procrastinate and if you get out of the app it stops the rest timer so it makes you stay with in the app which is great! I could actually write all day why this has been my favourite app ### 5/5 — Love it *2025-03-14* This is probably the best fitness app I have used. The video instructions are easy to follow. Plenty of options to swap out exercises if required. Oh and the Playlist is a jam! Big fan. ### 5/5 — Really good WIP *2025-01-09* Love Chontel, these workouts and programs are true to form. There are some glitches and improvements, but unlike some other apps out there, I had an amazing experience with the customer service team for this app. They were so nice, helpful, and kept me posted on their progress in fixing my issue. This is getting 5 stars even though some things are still being worked on just for the effort the team is clearly putting in to address concerns. ### 5/5 — I can’t recommend Chontel’s programs enough! *2024-11-02* The app is incredibly user-friendly, and the exercise demonstrations make it easy to follow along and ensure I’m doing each movement correctly. Since starting these programs, I’ve noticed significant physical results, and so have those around me! As a working mum of two, I really appreciate the flexibility to work out anytime, anywhere, even with limited equipment. It’s empowering to have such effective guidance right at my fingertips, and I’m genuinely impressed with the progress I’ve made so far! ### 5/5 — Amazing App! *2024-06-23* Amazing workout content and super easy to use. Gives you the option to select at home or gym workouts and the option to swap out exercises if you need to. Love it!! ### 5/5 — Everything I need and more! *2024-06-23* Not only is this app so easy to use and navigate, but it has so much variety. Chontel is going to take my fitness to the next level. I love how stand out this app is!!! ### 5/5 — Perfect fitness app! *2024-06-23* Such a user friendly app which an incredible amount of variety. Simple but so appealing packed full of relatable and easy to digest information. The workouts are exciting and shave been programmed to keep each session interesting and affective. Love it ### 5/5 — I’ve been waiting for years to have Chontel train me! 😍 *2024-06-23* I love the at home option to train with Chontel through Neuform as I own a busy hair salon & live an insanely busy life & love that I can get my inner introvert on & train at home or any where a few days a week! Excited to get my health & fitness on track with Neuform! 5/5 😍🫶🏻💪🏻 ### 5/5 — Love this app! *2024-06-22* Having my workouts pre-planned to perfectly align with my goals and fitness level has been a game changer whilst getting back into the gym. I love how much valuable information is packed into this app! It really is a one stop shop to help make the most of each and every workout. ### 5/5 — Just what I’ve been looking for! *2024-06-21* Love how clear and easy this app is to use, I can work out at home or take it to the gym with me. I love the clear demonstrations of each exercise, I can make sure I’m doing them correctly for best results. I love that It works with me at my level - I’m so excited to start my health journey to create a better version of myself. A quality personal trainer I can take with me wherever I go! That’s very affordable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*