# New Image Fitness & Workouts — user reviews > 83 indexed App Store user reviews of New Image Fitness & Workouts by HIGH STREET TV LTD, rated 3.70/5 from 29 ratings. - Source: https://appshunter.io/ios/app/new-image-fitness-and-workouts/id1448147924/reviews - App overview in markdown: https://appshunter.io/ios/app/new-image-fitness-and-workouts/id1448147924.md - Rating breakdown: 5★ 14 · 4★ 4 · 3★ 3 · 2★ 4 · 1★ 4 ## What do users think of New Image Fitness & Workouts? Overall sentiment: negative **Pros** - 👍 Great workouts - 👍 Easy to use - 👍 Good for home workouts - 👍 Motivational content - 👍 Works with Apple Watch HR monitor - 👍 Good value for money (premium) - 👍 Engaging instructors - 👍 Free content is substantial **Cons** - 🐛 App crashes frequently - 🐛 No sound/audio issues - 🐛 Apple Watch app won't open/sync - 🐛 Registration/login issues - 🐛 Bluetooth connection loss - 🐛 Limited workout content - 🐛 Overpriced premium content - 🐛 Videos play sideways - 🐛 App unavailable/down **Commonly reported bugs** - App crashes on launch/after workout - App does not open on Apple Watch - Workouts not syncing to iPhone app - App shows no connection during registration - Volume not working on videos - Sound issue persists after years - Bluetooth loses connection mid-workout - App freezes and closes after workout - Workout data not saved or synced - App crashes constantly, losing data - Password reset link expired - App often unavailable - Videos play sideways - JSON serialization error on iPad - App stays on login screen after signing in **Most requested features** - More workout variety for FITT Cube - More Pilates workouts - Screen sharing to other devices - Clip to hold pull elastics - Categorized workouts - Fix sound issue permanently - Fix Apple Watch sync issues - Improve app content for FITT Cube users - Add more workout content generally ## Newest reviews (17 of 83) ### 3/5 — Love it, but needs updates *2026-03-02, version 3.3.0* I bought the Fitt cube and am able to access the workouts using the app. However, no matter how many times I install and uninstall the app on my Apple Watch, the app will not open and I am not able to sync my workouts to the iPhone app. ### 2/5 — Watch app *2025-06-30, version 3.3.0* The app on the Apple Watch will not open; it immediately crashes on launch. Watch OS 11.5. I’ve restarted the watch, removed/reinstalled the app: no luck. ### 2/5 — Watch? *2025-05-09, version 3.3.0* App won’t open on my watch to sync and keep track of workout ### 3/5 — Sound issue *2025-01-22, version 3.3.0* Disappointed to see that they still haven’t fixed the sound issue after many years. I just downloaded the app on my iPhone and the videos wouldn’t play with sound on. Had to scroll past pages of reviews to find a response saying you need to turn off the silence switch in order for sound to play. Why hasn’t this been fixed? No other workout apps have this issue with sound that I’ve tried ### 1/5 — It doesn’t work *2024-08-01, version 3.3.0* Their app doesn’t work, their treadmill doesn’t work, their customer service doesn’t work… I regret buying their product. ### 1/5 — Trash *2024-07-20, version 3.2.0* No Audio ! Trash app ### 1/5 — The app don’t work *2024-05-27, version 3.2.0* It doesn’t work on Apple Watch And it chooses when to open on iPhone ### 3/5 — No sound for me *2024-04-25, version 3.1.0* Like the cube but the app hasn’t been working great it tells me there’s an update but when I go to update it, it says I have the current version ### 2/5 — Used to love *2024-04-23, version 3.1.0* I initially loved using the Fit Cube for my workouts; it's a fantastic device for staying active. However, my experience took a turn when the app sound suddenly stopped working on both my phone and tablets. This glitch significantly impacted my workout routines, and I hope this issue gets resolved soon to fully enjoy the Fit Cube experience. Also deleting and redownloading does NOT make a difference its still silent.. ### 2/5 — Paula *2024-02-28, version 3.1.0* Some variation in the workouts on each level would be good rather than just one! ### 3/5 — Max glider 360 *2024-01-26, version 3.1.0* I bought the max glider 360 to get back into exercising. It’s a great piece of equipment but the app needs work. Quite often during a video workout the Bluetooth loses connection which is annoying as you can’t add the workout to your profile. The workouts are really good I just wish there were more. I can subscribe for £19.99 but it only unlocks 3 videos, not willing to pay that much for 3 videos! Way overpriced. Shame as it has potential. ### 3/5 — Audio not working *2023-11-26, version 3.1.0* Hey the app seems great and easy to use but I can't hear the audio of the workouts on my phone. It also disconnects from my maxi-glider 360 mid workout. ### 4/5 — Crashing problem has been fixed *2023-10-28, version 3.1.0* Great app after crashing problem has been fixed. ### 2/5 — Doesn’t track fitness data *2023-07-04, version 3.0.7* I have done 4 workouts using the app, so far. None of them track my data even after connecting to my watch. My heart date will display on the screen during my workout along with my calories, but it never saves this data to my progress. Very frustrating seeing as how “progress” is a dedicated tab on the app to be able to track this info. ### 3/5 — Great workouts, doesn't integrate with Fitness *2023-02-18, version 3.0.7* Love the workouts, but the app does not mark the workout data and shows as 0:01 workout duration in my Activity app. So not only do the workouts not count, but there is zero sound if I'm not using headphones with the app on my phone. I want to mirror it to my apple tv with sound and can't make that happen. ### 1/5 — Broken *2023-01-13, version 3.0.7* App freezes and closes once you complete a workout. Doesn’t track the workout either because it’s crashes. Completely useless to me. ### 2/5 — App crashes constantly *2023-01-03, version 3.0.7* App crashes constantly meaning you lose your workout data which doesn’t save or sync to your health app. Pointless. Otherwise good content on the app the only reason for any stars. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-06-06, version 3.3.0* Just downloaded the app and it wont let me register. Keeps saying agree yo terms of service but when you have read the terms of service there is no I Agree button to confirm. So it will not let me go any further. Avoid like the plague or you will just get very angry very quickly. ### 1/5 — Disappointing *2026-02-05, version 3.3.0* The app has no workouts and is seemingly offline, the app support has disappeared. A disappointing app don’t bother. ### 1/5 — Unable to open the app on Apple Watch *2026-02-02, version 3.3.0* App does not work on Apple Watch or sync to iPhone.. deleting it ### 1/5 — Unable to register *2025-10-22, version 3.3.0* The app keeps saying no connection each time I try to register. I have full connection ### 1/5 — Won’t sync to Apple Watch *2025-08-12, version 3.3.0* I’ve attempted two times to sync my Apple Watch to my phone and it won’t work. I’ve done the resets and followed what the Internet says. I’m deleting. ### 1/5 — Volume not working. *2025-06-01, version 3.3.0* Why does the volume not work on videos?! I have an iPhone 16 pro max. It’s not like my phone is outdated or anything. ### 1/5 — Won’t work with my Apple Watch *2025-03-09, version 3.3.0* Whilst the videos in the app to use with the Fitt gym are good I can’t get the app to pair with my Apple Watch which means I cannot record my workouts/progress. Tried contacting their support team and heard nothing back. Very poor customer service. I paid for the 12 month premium £19.99 but I am not getting the benefit so have cancelled it. Trying to get a refund back but that’s proving difficult. Don’t waste your money with this App. ### 1/5 — Not connecting to Apple Watch *2024-12-22, version 3.3.0* Won’t connect to Apple Watch , have downloaded the app gone to connect it but when you click on the app on watch it doesn’t open also treadmill isn’t connecting to Bluetooth ### 1/5 — App Does not work *2024-11-30, version 3.3.0* Hi I’ve purchased the Fitt row smart and the app does not work ### 1/5 — Won’t work with Apple Watch *2024-11-05, version 3.3.0* Would be awesome if it worked with Apple Watch but the app won’t open. ## Most praised reviews (10 highest-rated) ### 5/5 — Works *2024-12-18, version 3.3.0* It’s cheaper than hiring a trainer. I didn’t know the videos are all free. ### 5/5 — Happy with the purchase *2024-06-21, version 3.2.0* Good overall but few things I would like to see, firstly, have Apple Watch, don’t know if issue is on watch or app but will not connect to each other, second wish I could screen share the vid to another device than my phone as unable to fully see what the exercises are, thirdly, a clip or something to hold the pull elastics for while cube isn’t in use would be good, overall happy with the purchase though ### 5/5 — Wow *2023-12-29, version 3.1.0* I started a beginner workout for the cube and I could instantly feel the but great investment I highly recommend it ### 5/5 — A great exercise tracker *2022-05-10, version 3.0.3* Perfect way to track my progress whilst I workout ### 5/5 — Would recommend 100% *2022-04-22, version 3.0.2* Such an easy app to use with loads of different workouts for all abilities. ### 5/5 — Loving the workouts! *2022-04-13, version 3.0.2* As a working mum I don’t have time to go to the gym so I bought a fitt cube to exercise at home. I’m feeling stronger and leaner the more I do and the exercises are so easy to follow! Love it 💪🏻 ### 5/5 — Amazing *2022-04-07, version 3.0.2* The app is very easy to use and has some amazing content, I have signed up to the premium plan which is an absolute bargain at £19.99. ### 5/5 — Love it *2022-04-05, version 3.0.2* The new update is brilliant, really helpful when it comes to keeping me going with new home workouts ### 5/5 — Excellent app! *2022-04-05, version 3.0.2* I found the app really fun and easy to use. I find the all time calorie burn really motivating! ### 5/5 — I like the extras *2022-04-04, version 3.0.2* Adding stretches at the end of my workouts is great and the fact that you can set them to play one after the other is great! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*