# New Jersey Lottery — user reviews > 175 indexed App Store user reviews of New Jersey Lottery by New Jersey State Lottery Commission, rated 3.04/5 from 1,119 ratings. - Source: https://appshunter.io/ios/app/new-jersey-lottery/id493036278/reviews - App overview in markdown: https://appshunter.io/ios/app/new-jersey-lottery/id493036278.md - Rating breakdown: 5★ 213 · 4★ 57 · 3★ 59 · 2★ 78 · 1★ 365 ## What do users think of New Jersey Lottery? Overall sentiment: negative **Pros** - 👍 Mostly functional app - 🚀 Scanner works well when it works **Cons** - 🐛 Frequent scanner issues and bugs - 🐛 App crashes and freezes often - 🐛 Inconsistent performance - 🔍 Poor customer support and lack of communication **Commonly reported bugs** - Scanner license/SDK issues - Barcode scanning not working - Ticket details not displaying correctly - Crashing and freezing on various actions **Most requested features** - Ability to manually enter ticket details - Improved scanning experience - Better organization and navigation - Timely updates to winning numbers ## Newest reviews (18 of 175) ### 1/5 — "Update" going in circles! *2026-04-20, version 9.90.0* Does anybody at the lottery commission check to see if site is working properly??? ### 1/5 — Poor update *2026-04-20, version 9.90.0* We got new iPhone 17, trying to open the app keeps saying update required, when I click there’s no update, can’t get in. ### 1/5 — Idiots *2026-04-20, version 9.90.0* Who is the idiot that runs this app now I can’t use it at all. Get someone qualified to fix your poorly performing system. It’s asking me to download the new version but just keeps defaulting to the App Store. Idiots. ### 1/5 — I can’t even use the app *2026-04-20, version 9.90.0* The app is asking me to update but when I hit update, there is no update. Just a loop of utter stupidity. But no surprise there. ### 1/5 — New version 9.91.0 *2026-04-20, version 9.90.0* April 2026 open the app and it says a new version is available-update and I can do nothing but hit the update button takes you to the App Store where the update is not available. The button in the App Store just says open to open the app so it’s a circular route of doing nothing so can’t open the app. I have uninstalled to try to reinstall but it installs the same older version and an update is not available but the app still says you have to update. thank you for nothing. ### 1/5 — No update available *2026-04-20, version 9.90.0* Keep getting pop ups that a new update is available. There is none. I checked the App Store and uninstalled and reinstalled and still get same message. ### 1/5 — Hello???? Does anyone in Jersey know what they are doing? *2026-04-20, version 9.90.0* App doesn't take the so called " update" but keep up the below average work . Are you supposed to be testing this before you send it out? Is anyone else experiencing this issue ????????!smh ### 2/5 — Barcode scanner? *2026-04-10, version 9.90.0* For months now the barcode scanner has not worked on my iPhone 17 running 26.4. I updated it to 26.4.1 and still not supported. ### 1/5 — App *2026-03-02, version 9.90.0* Too complicated for a senior who is not tech savvy.I liked the old format much better. Was user friendly.Easier to navigate. ### 1/5 — The updates *2026-02-28, version 9.90.0* Don’t update it- scanner won’t work. So annoying ### 1/5 — Won’t scan *2026-02-26, version 9.90.0* This app hasn’t worked right since most recent update from iOS. I have reinstalled it twice and having trouble scanning printed bar codes ### 1/5 — Worse with each update *2026-02-25, version 9.90.0* Each time they update the app, it gets worse. The latest update killed the ticket scanner. It does not scan tickets anymore. Can someone explain to me the purpose of this app anymore? ### 1/5 — ANOTHER USELESS UPDATE *2026-02-24, version 9.90.0* Now the app is totally useless. Cannot scan / check tickets, says ticket cannot be scanned, take it to retailer. This is with every ticket I have tried scanning. 🤬 ### 1/5 — Charging to use NJLottery app? *2026-02-23, version 9.90.0* Ridiculous ### 3/5 — App issues *2026-02-23, version 9.90.0* Scanner doesn’t always work, it takes a while to get a scan sometimes. ### 2/5 — Not accurate *2026-02-22, version 9.90.0* I scanned some lottery tickets from last week, and the app behaved inconsistently. The first time, it couldn’t read the barcode and told me to take the ticket to a retailer. The second time, it said, “Sorry, this is not a winning ticket.” When I scanned it a third time, it suddenly showed that I’d won money. Is this app unreliable or possibly a scam? The previous app was much more accurate. ### 1/5 — Upgrade a Downgrade *2026-02-22, version 9.90.0* Nothing worse than trying to check you ticket and the scan doesn’t work. ### 1/5 — I live in nj *2026-02-22, version 9.80.1* App is bad ## Most critical reviews (10 lowest-rated) ### 1/5 — Is there anybody, OUT THERE ??? *2026-08-13, version 9.91.0* Still unable to SCAN tickets 1) for a winner 2) second chance drawings & bonus wheel spins. Has been going on for months! Knock Knock, is there anybody that works @ NJ Lottery who can put a fire under this abortion of an app? And FIX the damn scanner inside the abortion app? Please? ### 1/5 — Scanner *2026-07-23, version 9.91.0* How can the bar code scanner not be supported on a 2 year old, up to date, iPhone? Why have it then. Always worked before. Do you not test updates? ### 1/5 — An app by amateurs *2026-07-06, version 9.91.0* Seriously, this app gets worse with each “update” they put out. Ira always slow, rarely works, and has more bugs than the slums. Get it together, NJ Lotto, and hire someone who knows what they’re doing. ### 1/5 — Slow, unresponsive app *2026-06-25, version 9.91.0* Very slow and unresponsive App. ### 1/5 — Ticket scanner does not work *2026-06-16, version 9.91.0* At one time, it was a good app until the ticket scanner stopped working tried to contact them. They keep telling me it’s my problem, My phone is working 100%. Now I have to use some some app or constant pop-ups. ### 1/5 — Absolutely HORRIBLE Redesign *2026-05-29, version 9.91.0* Where’s the ticket scanner?! The mobile app tells me to download the mobile app! The previous numbers section is terrible. How about at least including the day along with the date?! The app is now just a horrible version of the website. Oh, nothing works in the VIP Club either. Can’t scan tickets or spin the bonus wheel. Reload the old app! ### 1/5 — 717 *2026-05-23, version 9.91.0* The new app is pathetic hard to use And not tech friendly whatsoever one of my teenagers could’ve done a better job Designing this ### 1/5 — Terrible *2026-04-22, version 9.91.0* Camera scanner never works ### 1/5 — Update *2026-04-20, version 9.91.0* Can’t update latest version Can’t get results ### 1/5 — Absolute Garbage *2026-04-20, version 9.90.0* The NJ Lottery wants to change rules of second chance after already set for years and then offer updates that aren’t live! Bad Business run by people who have no idea what the are doing or hiring, if I could give 0 stars, I would👎 ## Most praised reviews (10 highest-rated) ### 5/5 — Best App out there *2026-04-21, version 9.91.0* This app is user friendly ### 5/5 — New Jersey lottery make millionaires every day *2026-04-20, version 9.91.0* 10/10 👍 ### 5/5 — Good *2026-02-22, version 9.80.1* Good ### 5/5 — Lottery app is not working for Second Chance scanning *2025-02-04, version 9.18.25* I Agee 100% with Michele G. Our taxes and lottery purchases pay your salary! Fix the problem!!!! ### 5/5 — Unable to scan instant tickets for million dollar replay, because of a smaller window used to scan *2025-01-31* Do something about it. ### 5/5 — Scanner fix 2025 *2025-01-31, version 9.18.25* Delete the app. Do a restart. Download again from App Store. 👍🏻 ### 5/5 — iPhone 14 Auto Focus *2023-09-21* The auto focus on the camera to scan tickets doesn’t work on the iPhone 14 Pro and also the 3 lines at the top right of the screen doesn’t work when I click it. I have to touch below and to the right to get to the menu. Can these be fixed? Everything else is great! **Developer response:** We are sorry you have experienced an issue with the camera. Our recommendation is to make sure you have updated the mobile app as well as your iOS system. If the problem persists please contact us: NJLottery.com/VIPHelp ### 5/5 — Scanner license expired???? *2022-01-26, version 9.4.0* I’m having the same problem. But closing the app does nothing ### 5/5 — To fix scanner issues *2022-01-22, version 9.4.0* Delete the app and reinstall ### 5/5 — SCANNING *2022-01-17, version 9.2.0* The app stopped scanning tickets. I kept receiving an error saying licensing has expired so I deleted the app and reinstalled other app and it works fine now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*