# New Look Fashion Online — user reviews > 223 indexed App Store user reviews of New Look Fashion Online by New Look, rated 4.70/5 from 1,210 ratings. - Source: https://appshunter.io/ios/app/new-look-fashion-online/id466391488/reviews - App overview in markdown: https://appshunter.io/ios/app/new-look-fashion-online/id466391488.md - Rating breakdown: 5★ 1,042 · 4★ 87 · 3★ 39 · 2★ 17 · 1★ 25 ## What do users think of New Look Fashion Online? Overall sentiment: neutral **Pros** - 👍 Easy to navigate - 💡 Helpful 'shop the look' feature - 🚀 Smooth app experience - 💰 Good discounts and sales **Cons** - 🐛 App crashes and freezes - 🔍 Difficult to find items - 🛒 Issues with adding items to cart - 🔑 Password reset problems - 🚚 Delivery and return issues **Commonly reported bugs** - Items disappearing from cart - Inability to apply promo codes - App not working on certain devices **Most requested features** - Improved search and filtering options - Ability to save items to wishlist without losing them - Better integration between app and website - More size and color options ## Newest reviews (15 of 223) ### 4/5 — Type of top I’m looking for *2026-07-23, version 8.10.1* I’m trying to find a set that has short sleeves and shorts that are pink striped, I seen it on a girl, but I can’t find it xx ### 5/5 — Beautiful dresses *2026-07-06, version 8.10.0* Fabulous sale prices & beautiful dresses! Such an easy app to navigate! Can’t wait for my delivery 💕 ### 2/5 — Not great *2026-07-05, version 8.10.0* App crashes making it difficult to order. This happens a lot of the time and has been happening for a long time too. ### 5/5 — Shorts *2026-06-30, version 8.10.0* Excellent ### 4/5 — Great *2026-06-28, version 8.10.0* I like just sometimes not stuff I want ### 5/5 — Good Value Great Service *2026-06-22, version 8.10.0* New Look! Always worth Second Look! ### 5/5 — Is really pretty clothes *2026-06-16* 10/10 ### 3/5 — Choice *2026-06-14, version 8.9.0* Great choice of outfits however my order arrived late so I missed wearing a dress 🧐 ### 5/5 — Yas *2026-06-10, version 8.9.0* Omg this is amazing ### 5/5 — Tops *2026-06-09, version 8.9.0* Just what I was looking for at a price I can afford ### 2/5 — Love the shop, hate the app *2026-06-07, version 8.9.0* The app keeps logging me out, keeps having “errors” with my wishlist, so much so I’ve had to restart my wishlist countless times over the years. It’s annoying, the amount of times I save a dress in my wishlist or bag, only to be told to log back in AGAIN and the error message pops up. Stop it! ### 5/5 — Good price *2026-06-04, version 8.9.0* Nice collection ### 2/5 — Wish list keeps disappearing *2026-06-02, version 8.9.0* This is a pretty good app except for the fact that my wishlist randomly empties! Super irritating ### 3/5 — Apple Wallet *2026-05-28, version 8.9.0* I would give it 5 stars if I could add it to my apple wallet ### 5/5 — 30 years *2026-05-27, version 8.9.0* I’ve been shopping at new look since 1996 both for myself and my 2 (Now adult) Daughters and they too shop with you. Love the variety, love the styles and love the colours 😊 New look is my go to. ## Most critical reviews (10 lowest-rated) ### 1/5 — Instore collection *2026-08-16, version 8.11.0* Unable to collect my order from store, home delivery is not convenient for me it’s frustrating that the option for store collection is not available ### 1/5 — No reward as promised *2026-08-12, version 8.11.0* I was sent the discount code for joining th cub and it wound not work so I’ve had to pay full price on all items ### 1/5 — App not working *2026-07-03, version 8.10.0* I want to purchase items in my basket and the app will not move forward to the payment page? ### 1/5 — Next day *2026-06-25, version 8.10.0* Ordered a dress tues afternoon opted for next day delivery as have a wedding reception this evening (Thursday) and it’s still not arrived!!! Why give the option for next day if you’re not going to deliver next day !!! ### 1/5 — Got a wrong delivery on my first online order *2026-06-16, version 8.9.0* Poor Service ### 1/5 — Shocking sizing consistency *2026-04-09, version 8.8.0* Bought two identical pairs of jeans. Same style same size. There is a 2” difference in the waist band size! When I started comparing other styles the inconsistency is the same. Get your act together Newlook! ### 1/5 — The app doesn’t work *2026-03-12, version 8.8.0* I’ve not been able to add products to my basket for weeks now, i always have to shop through google. ### 1/5 — Viewing window *2026-03-01, version 8.7.0* The window size for veiling is just too small on my iPad. ESP when you don’t have perfect vision ### 1/5 — Buggy *2026-02-24, version 8.7.0* Wish lish never loads on app ### 1/5 — Buggy and laggy *2026-02-20, version 8.7.0* Really need to fix your app! It’s so buggy and slow and doesn’t even let me add in my promo code it’s just stuck! Ugh. Won’t be ordering now ## Most praised reviews (10 highest-rated) ### 5/5 — New look *2026-08-20, version 8.11.0* New look is a really good app. The only thing I would change is maybe have cheaper options sometimes and to keep restocking their stuff. ### 5/5 — Curve clothes *2026-08-18, version 8.11.0* Curve clothes ### 5/5 — Pretty on trend clothing *2026-08-16, version 8.11.0* I love that you so many feminine outfits. That skim your figure and flow softly. Keep them coming new look ### 5/5 — helpful *2026-08-12, version 8.11.0* this app helps me see all the items in detail instead of in store + i love new look sooo ### 5/5 — clothing of new look *2026-08-08, version 8.11.0* the clothes are very durable and good quality 💖✨ ### 5/5 — Miles mg *2026-08-03, version 8.11.0* Good ideas and prices I prefer going to Stores to keep them & High Streets open. ### 5/5 — New look 😍😍😍😍 *2026-08-01, version 8.11.0* New look is my favourite clothes shop its such great quality ! The app makes it soooo much easier to shop on and i love it so much ! 🥥🫧🐚🫐🪞 ### 5/5 — New look *2026-07-18, version 8.10.1* Amazing I love all the trendy things so cute and amazing in store too ### 5/5 — About using the Website *2026-07-16, version 8.10.1* The website is easy to use and fun and exciting I like to be one of your loyal customers ### 5/5 — Mrs *2026-07-13* I love the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*