# New Orleans Firemen's FCU — user reviews > 52 indexed App Store user reviews of New Orleans Firemen's FCU by New Orleans Firemen's FCU, rated 3.40/5 from 40 ratings. - Source: https://appshunter.io/ios/app/new-orleans-firemens-fcu/id575185793/reviews - App overview in markdown: https://appshunter.io/ios/app/new-orleans-firemens-fcu/id575185793.md - Rating breakdown: 5★ 17 · 4★ 4 · 3★ 4 · 2★ 6 · 1★ 9 ## Newest reviews (11 of 52) ### 3/5 — Access denied *2020-11-01* Use to love this app, but now I have tried using it and it keeps giving me “error” access denied. What can I do? **Developer response:** Hi, Y1818p I’m sorry to hear you’re getting an error. So we can help get the issue resolved, please reach out via noffcu.org/contact-us and our team can investigate the issue. Have a great day! ### 3/5 — Fix mobile deposit *2020-03-25, version 3011.3* It won’t let me deposit checks it’s always gives me a error. this is ridiculous need to be fixed,had this same problem with the last app.thought this new one would have fixed it nope ### 4/5 — Good *2017-03-02, version 5.2.6* Good app. Easy to use. Needs Apple Pay ### 5/5 — NOFFCU *2015-12-11, version 4.5.0.0* Awesome app and soooo easy to use! Everyone else should take note and follow their lead! Innovators, not imitators!! :) ### 5/5 — Convenient *2015-12-05, version 4.5.0.0* Very convenient and easy to use ### 5/5 — NOFFCU ROCKS! *2015-11-19, version 4.5.0.0* Best app in 2015! User friendly and Touch ID ---yes!!! ### 5/5 — Great app *2015-10-15, version 4.5.0.0* I love noffcu app ### 5/5 — Best app ever!!!! *2015-10-07, version 4.5.0.0* I really enjoy using this app! ### 5/5 — Great *2015-03-20, version 4.1.1.0* Love this app! ### 5/5 — Great!! *2015-02-11, version 4.1.1.0* Easy to navigate. Does what I need. ### 5/5 — Great! *2015-01-30, version 4.1.1.0* Use it on the go all the time! ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s worse *2025-10-01* This app upgrade is worse. At least with the old app I could log into my accounts. The new app has me locked out. I need my member number. I’ve never been given my FULL member number. I get a partial Member number on all of my late notices, that aren’t late because it’s automatically drafted out of my NOFFCU accounts, the member life insurance offers and when new board members take office. I wish I knew how to scam, SO I CAN ACCESS MY ACCOUNTS. I can’t even verify that I am human!! ### 1/5 — Don’t do it *2024-12-21* If I could give it 0 stars I would. It’s absurd you can’t freely transfer money between vetted and confirmed accounts with out limits. Not to mention the insane almost 2 week delay on any check over 10k. If I wasn’t gifted an account with NOFFCU when I was 5 back in 92 I would never, never advise anyone ever open an account with them. Even a simple wire transfer or ACH deposit during business hours takes days. I’ve been with them over 30yrs because of loyalty, and it ain’t worth it. Still incredible when trying to move as little as 5k usd is an epic event for them. Don’t even try to have them convert the currency for you to another bank, by the time they approve it the other currency rates change and it starts all over again. NOFFCU, ain’t Nola or hospitality. ### 1/5 — Snapshot issue *2024-12-16* Trying to see my info but it keeps saying error, what’s going on with the app? ### 1/5 — Desperately needs an update *2024-11-21* App is so out of date. Should be Better ### 1/5 — Horrible *2020-06-29* There’s not even a sign up option available, so I can’t even create an account. **Developer response:** We do not allow for opening accounts via the app at this time. You can Contact Us via noffcu.org for account opening options. Have a great day! ### 1/5 — No way to pay bills *2020-02-28* Doesn’t include bill pay! NOFFCU took it off the website with the update and out of the mobile version. How are we to pay bills electronically like we’ve done for over a decade with NOFFCU? **Developer response:** Hi, Scoty147!Bill Pay was not online the day of launch, but we pushed that out shortly after. Our new app allows you to pay bills, manage payees, and much more! You can also deposit checks now from the same app! Thanks for being a member! ### 2/5 — Never works for me *2020-05-07* Every time I try to log on it gives me an error. So I can only do my banking online. ### 2/5 — d *2018-09-25, version 5.10.1.13* Yeah RD ### 2/5 — Easy! *2013-03-16, version 3.2.0.0* This app is so convenient! I just wish they would make one for the new Windows phones. ### 3/5 — Freezing with new update *2022-07-22* The new update causes it to freeze when trying to view individual account details. Have to keep completely closing the app (swiping up on Home Screen) and then retrying it till it works. ## Most praised reviews (10 highest-rated) ### 5/5 — Great update! *2020-03-17* The new app is great! I can do so much more in it. Bill pay is easy from my phone. And finally I can deposit checks from this app instead of having a second app. Thanks, NOFFCU! ### 5/5 — New app *2020-02-27* Thank you NOFFCU for the update to our app and online banking platform. I absolutely love having one login and being able to see all of the accounts that I am on in one place. This update has made my home banking experience so much easier! ### 5/5 — App *2019-12-11, version 6.0.1.17* It’s a good app ### 5/5 — Late payments *2019-10-16* Can the app be updated to show when loan (car), credit card payments are late and the amount? ### 5/5 — Love it *2018-06-09, version 5.8.1.11* I love this app I’m able to do anything I need did from my phone I just love it 👍👍👍👍👍👍👍👍👍 ### 5/5 — Few changes *2018-04-08* Should join the check deposit app an the regular banking app together to make it a lot easier to deposit checks other the. That it’s a great app. ### 5/5 — FIVE STAR ⭐️⭐️⭐️⭐️⭐️ *2017-08-29, version 5.5.0* Great app. NEVER freezes or crashes. ALWAYS accurate, easy to use! Great job ### 5/5 — Two Thumbs up!!👍👍 *2017-07-14, version 5.5.0* Awesome app!! ### 5/5 — Love it *2016-11-30, version 5.2.6* Can't do without ### 5/5 — User Friendly *2016-02-26, version 4.5.0.0* Love this app very easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*