# New Peoples Bank Mobile — user reviews > 23 indexed App Store user reviews of New Peoples Bank Mobile by New Peoples Bank, Inc., rated 4.80/5 from 1,426 ratings. - Source: https://appshunter.io/ios/app/new-peoples-bank-mobile/id518035695/reviews - App overview in markdown: https://appshunter.io/ios/app/new-peoples-bank-mobile/id518035695.md - Rating breakdown: 5★ 1,286 · 4★ 84 · 3★ 19 · 2★ 10 · 1★ 27 ## What do users think of New Peoples Bank Mobile? Overall sentiment: negative **Pros** - 👍 Simple and secure - 🚀 Fast and easy to use - 📱 Handy for people on the go **Cons** - 🐛 Crashes frequently - 🔒 Login issues - 📱 Connectivity problems - 🔍 Limited features **Commonly reported bugs** - Crashes after updates - Unable to log in after iOS updates - Mobile deposit not working **Most requested features** - Facial recognition login - PIN code login - More features for bill pay and account management ## Newest reviews (3 of 23) ### 1/5 — Unable log in *2013-09-20, version 2.5.22* Since iOS 7 update unable log in ### 1/5 — Terrible app! *2013-01-11* It worked the first day I downloaded it. The next day, the farthest it got was verifying my identity. I would much rather check my balances on the Internet than to deal with this app. No re-downloading for me! ### 1/5 — Locks up ALOT *2012-08-31* When it works it's great to have. But it locks up quite often. Normally have to delete app and reinstall. Unfortunately I've not been able to use it in over a week. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t let me enroll *2024-10-30* I’ve tried a million times it refuses to let me enroll. I put my information in then when it goes to additional verification there’s nothing there and I can’t complete enrollment ### 1/5 — Mobile deposit *2022-05-05* Can’t cash my work checks through mobile and I live 2hours from closes branch ### 1/5 — Trash *2022-01-14* This app is trash, Bank called me and told me they approved me for 5100 on mobile deposit yet the app still won’t let me so this app is complete trash. ### 1/5 — Crashes before opening *2015-04-03* Needs fixed been this way for a month now ### 1/5 — Crashes after update *2015-04-01* It's not just for 4s users I have a 5s and it has crashed since before the last update... I even deleted it and reinstalled and it didn't fix the problem. Help! ### 1/5 — What happened!?! *2015-03-26* This used to be awesome. What happened!? Can't even open it now. ### 1/5 — Crash crash crash *2015-03-24* Was a great app until last update now all it does is crash. 4s user please fix !! ### 1/5 — Won't even load. *2015-03-18* Ever since the new update I can't even access my account. ### 1/5 — Yes it crashes now. *2015-03-14* Won't even open. Nice. ### 1/5 — Crashing *2015-03-13, version 4.7.286* Since the update (3/13/15) cannot open. Just goes to the front screen then crashes. ## Most praised reviews (10 highest-rated) ### 5/5 — Volsmom21 *2022-04-25* Fast and easy for people on the go. Really never have to look at website. Love it!!! ### 5/5 — Handy as a Shirt Pocket *2021-08-02* I‘ve had the NPB Mobile app for quite a while now. I have to say, it’s improved a lot. The introduction of biometrics improved the experience significantly. I used to have problems logging in nearly every time, that’s no longer the case, thankfully. Overall, it’s a well-constructed app with a very simplistic interface. ### 5/5 — GreatjobNPB *2019-05-08* The facial recognition log-in and ability to manage my NPB debit cards are GREAT enhancements to this app! ### 5/5 — Won’t let me connect *2019-04-15* On the rare occasion it connects, I can view my account for a minute, then I’m forced to sign out due to “connectivity”. I’m at home on my WiFi that with everything else it works fine. Since the new update, this app is worthless. ### 5/5 — Great App *2013-10-30* This app works wonderful. There is not really to much to it. Simple and secure. ### 5/5 — Great app... *2013-01-28* Great app...very handy to have when I dont have my computer... ### 5/5 — Mobile App *2012-08-08* It's always handy to have a mobile banking app, even if there are some bugs. ### 3/5 — Needs more features *2018-08-31, version 18.1.80* It would be nice if they could make a facial recognition unlocking feature or even a pin code, but other than that it’s a great app! ### 2/5 — Only works half the time *2020-12-30* Seems like when I need the app to work the most, it fails to do so. In my experience it works about 75-80% of the time, but it’s extremely annoying when it doesn’t and makes it frustrating trying to see what I have in my accounts. ### 2/5 — Annoying *2018-09-09* Great app on the rare occasion that it works...I usually get an error message 4/5 times that I try to login. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*