# New W Mart — user reviews > 28 indexed App Store user reviews of New W Mart by New W Mart Supermarket L.L.C, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/new-w-mart/id1532589611/reviews - App overview in markdown: https://appshunter.io/ios/app/new-w-mart/id1532589611.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (12 of 28) ### 1/5 — Bad Update *2023-01-21, version 2.211* After the update, I cant access it anymore! ### 1/5 — Not working *2023-01-15, version 2.01.01* It’s not opening on iphone 14 after the recent update ### 1/5 — Nalu *2023-01-15, version 2.01.01* App not working!!! I tried to call but no one is answering!!! ### 1/5 — App is broken - inaccessible *2023-01-09, version 2.01.01* The app keeps crashing even after deleting and re installing. ### 1/5 — Not working at all. Period. *2023-01-09, version 2.01.01* This is a new app from westzone? It’s not even working. You can’t even register or anything. They made this to improve their service but it’s doing the other way around. ### 1/5 — App not working *2023-01-08, version 2.01.01* Since the update 2 days ago, it’s not working. I tried to uninstall and install back, logged out and in.. it’s still closing the app as soon as I open and click on skip (which is the only option) I tried to call IMPZ and report the issue, no one is replying. ### 1/5 — Can’t Access the App After January 7, 2023 Update *2023-01-08, version 2.01.01* Please look into it! ### 1/5 — Worst place to buy anything online! *2022-08-14, version 1.9* On august 14 i ordered some items with pork from w mart alfurjan i took me like one hour to give the orders as they told they acept orders from what's app aswell but when you send message after half an hour they reply and they don't have the basic vegetables aswell and the pork that i order i clearly send them picture also to what to send but they just send me pork fats one of the worst place to order ### 1/5 — New W mart Al Furjan *2022-03-15, version 1.9* Delivery services could be improved, estimated waiting time took 2 hours to deliver ### 1/5 — Poor service *2022-02-13, version 1.7* Poor service in whatsapp when the order is ready they say yes and after that ignore you ### 1/5 — +971 56 403 7037 *2021-03-25, version 1.7* For review to whatsapp Support For your kind information, so rude admin , and keeping waiting customers for and day, expanding we are busy, without confirming delivery time or canceling order, so when you can not support your lack of app in whatsapp plz delet your whatsapp or put and proper person in charge, how ever deleted ! Zero rank ### 1/5 — Not Organised *2020-09-26, version 1.6* Products are good.. But not what we ordered. Always late and deliver different items. And missing some items.. really the worst service... ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad Customer Service *2025-09-13, version 3.1.4* Poor management, most of the time they wasting our time . delivery will take 3 hours instead of 1 day ### 1/5 — Worst service ever I could receive from this place *2025-07-21, version 3.1.4* I order something’s online but rather I get extra products which I did not even ordered. I ordered tomatoes - 500 grams they gave 800 grams and charged me extra Banana same onion same chicken ginger same , everything same. It was the most disturbing thing ever. Upon calling them the guy says he don’t care and I can call police if I want or return the order. The guy even said to not order from us and use some other places. Not even one time they accepted to understand what has gone wrong. The place name is W mart DG 1. Would never suggest anyone to order anything from there ### 1/5 — USELESS!!! *2025-06-15, version 3.1.4* LATE DELIVERY AND MISSING ITEMS! THEY WILL NOT EVEN CALL TO INFORM IF THE ITEM IS UNAVAILABLE! STUPID ### 1/5 — Password Reset Not Working *2024-12-25, version 3.1.0* Password rest option not working. Have no way to login to my account!! ### 1/5 — Very bad delivery service. *2024-12-12, version 3.1.0* Store doesn’t check orders placed through this app ### 1/5 — Poor Service *2024-08-22, version 3.0.012* 1st time i used this online order they messed up with my order. One of my order is not available, yes someone call me and inform about it and i clearly said to cancel it unfortunately they send different brand i feel sorry for the delivery guy so instead i took it. The following order they messed up again. To make the story short.. they dont care about the needs of their costumer. No more to this W Mart Al Furjan. Waste of time. ### 1/5 — Worst service *2024-07-09, version 3.0.012* Missing products, very late delivery. What's the use of "options to choose" delivery time when it'll be delivered 2-3 hours late anyway! ### 1/5 — Inaccurate information provided! Always crashing! *2024-05-08, version 3.0.01* App info and grocery info are conflicting! Fake data! ### 1/5 — version 3.0.0 *2024-04-12, version 3.0.0* after updating to version 3.0.0 it became the most useless app. ### 1/5 — OTP *2024-03-06, version 2.213* this app waste my time after registering all details asking for otp i input the correct but keep saying wrong otp!!! doesn't deserve even 1 star!! ## Most praised reviews (6 highest-rated) ### 5/5 — FAST DELIVERY *2022-12-16, version 1.9* I was very happy that my orders were delivered perfectly. They also sent some extra food as gifts. Very polite and good manners. They covered every product that could leak or break with air sponges in a very durable way. For cold products, there was a special box with frosted bags. I can really say that they are very good at this. I also bought a few salad ingredients. Cucumbers, tomatoes and peppers etc... It was fresh. ### 5/5 — Excellent App *2020-10-01, version 1.7* Excellent app!! User friendly has a great service and the deliveries are done instantly, which is the best thing. A wide range of variety in products, would highly recommend it. ### 3/5 — Its crashing *2023-01-20, version 2.01.01* its not working im an ios user ### 3/5 — App Keeps Crashing *2023-01-17, version 2.01.01* After update apps keep crashing for ios ### 2/5 — Problem *2025-06-12, version 3.1.4* App not functioning ### 2/5 — Not working *2023-02-24, version 2.213* The new app does not work properly. I downloaded it and it remained in the synchronization stage forever. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*