# New York City Travel Guide — user reviews > 63 indexed App Store user reviews of New York City Travel Guide by Jorge Herlein, rated 4.80/5 from 514 ratings. - Source: https://appshunter.io/ios/app/new-york-city-travel-guide/id335000287/reviews - App overview in markdown: https://appshunter.io/ios/app/new-york-city-travel-guide/id335000287.md - Rating breakdown: 5★ 452 · 4★ 39 · 3★ 9 · 2★ 1 · 1★ 13 ## What do users think of New York City Travel Guide? Overall sentiment: negative **Pros** - 🗺️ Offline maps functionality - 📍 GPS capability and navigation features - 🎨 Well-designed interface and layout - 📸 High-quality images and graphics - 💰 Money-saving travel tips and passes information - 🏛️ Comprehensive historical and cultural information - ⭐ AR tool for finding nearby points of interest - 💾 Ability to save favorites within app - 📱 User-friendly navigation with side menu - ✈️ Helpful for trip planning and itinerary organization **Cons** - 💸 Deceptive pricing model - marketed as free but requires paid upgrades - 🚫 Limited functionality without in-app purchases - ⏱️ Constant purchase prompts interrupting user experience - 🐛 Frequent crashes and technical issues - 📥 Long download times for maps and content - 🔄 Redundant re-downloading when navigating between sections - 💳 Multiple payment tiers for individual features - 📚 Outdated information (e.g., defunct transit passes) - 🗺️ Poor map usability compared to native phone maps - ❌ Misleading free app designation **Commonly reported bugs** - App crashes frequently - Maps fail to load or become inaccessible after purchase - Content re-downloads repeatedly when switching sections - Poor map quality and unreadable descriptions - Extended download times (up to one hour reported) - Inconsistent access to purchased features **Most requested features** - Alternative scrolling options (vertical/horizontal) - User-generated photo upload capability - Improved subway map and transit information - Better offline functionality without constant re-downloads - Clearer pricing transparency before download - More detailed and regularly updated content - Reduced in-app purchase requirements ## Newest reviews (14 of 63) ### 2/5 — Redesigning *2025-09-27* This app needs to have a different way to view stuff. Have options to scroll up and down or like it is now. There is still some big time traveling stuff that needs to be added with the other stuff on here. ### 4/5 — New York City Travel Guide *2018-11-23* The New York City Travel Guide Application is a well designed informative resource for those who want to not know only about the attractions the famed area offers but also the history of it as well. The app allows users to navigate quickly to any section by way of the pop up side menu. The app allows users to save favorites within the app as well as use it offline. The app even provides a gimmick feature such as an AR Tool which will making searching for nearby points of interest more fun. While there are many NYC guides in the App Store this seems like one of the better ones. Well worth a download. **Developer response:** Thank you very much. We are very happy that you enjoyed the app. ### 1/5 — Worthless Scam *2017-08-22* I got suckered. **Developer response:** Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. As you may know there are many revenue models within the apps and we have decided to use the freemium model (free to download with locked content). We have never implied anything other than that. Even if you look at the app store page, it says that the app contains In App Purchases and it shows a price for each one of them. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. ### 1/5 — Don't waste your money *2017-07-27* I was never given a price for this app, and assumed it was free, big mistake. Don't waste your time with this app. **Developer response:** Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. As you may know there are many revenue models within the apps and we have decided to use the freemium model (free to download with locked content). We have never implied anything other than that. Even if you look at the app store page, it says that the app contains In App Purchases and it shows a price for each one of them. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. ### 1/5 — Don't waste your time *2017-06-21, version 3.0.40* Despite being a free app, you have to pay to download any maps. The only one you get free is Statue of Liberty and it is of such poor quality that you can't even read the descriptions on the map. ### 1/5 — Списали деньги со счета не понятно за что *2017-06-06* Без предупреждения ### 1/5 — Waste of Time *2017-05-31* I was mainly looking for an app for the subway and thought that having sightseeing stuff would just be a bonus. Neither are any good on this app. Subway is just a map that u can look at online just as easy. Sightseeing portions are a waste of time and money. You spend money to open one section just to find out if you want to see it all you have to spend even more money. Save your money on this one. ### 1/5 — It looks like spam *2017-05-28* What else? ### 1/5 — Tout est payant!!! *2017-03-01* Tout est payant, aucun intérêt ! ### 2/5 — Não gostei. *2017-01-21* Tem uma interface bonita mas Achei difícil de navegar pelo aplicativo e pouco intuitivo. Vou usar o CityMaps2Go. ### 1/5 — Misleading *2016-12-23, version 3.0.37* I downloaded this expecting an offline map and all I got was some generic text about sites and was asked to pay to download the map. ### 1/5 — Free to download but no usability *2016-12-07, version 3.0.37* It's basically a £3 app marketed as free ### 1/5 — Useless *2016-11-21, version 3.0.36* In app purchase, which I would be ok with if they actually helped. App did nothing to help our trip to NY. ### 2/5 — More money, more money *2016-11-05, version 3.0.36* After you buy the app, most of the items you will want to view require an upgrade, at a cost. Find a different app!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Rien *2023-12-31* Rien de neuf dans votre appli et peu de documentation ### 1/5 — Not Happy *2020-05-20, version 3.0.60* Bought New York travel guide, then after a couple of month’s unable to access map’s ### 1/5 — What a scam *2018-11-20, version 3.0.42* Said it was $0.00 to upgrade so I upgraded and it charged me $7.99 what a rio off. STAY AWAY. ### 1/5 — Frustrating rip off *2018-08-13, version 3.0.42* I actually paid for the upgrade $5.99 for this app and not only did it take about an hour to download, every time I went into something different on the app it started downloading it all over again. It was a complete waste of money and time. The info that the upgrade gives you is history and background which is really not what I was after. Then you have to pay an additional $2.99 for each tourist spot that you would like information on. Do yourself a favour, don’t waste your money on this app, go out and buy the New York City Lonely Planet guide instead. ### 1/5 — Unless you pay for the full version don’t bother *2018-07-28, version 3.0.42* You can’t use any of the features without upgrading to the full version. Just make it a paid app and not a free one that has to be upgraded. ### 1/5 — Big Con *2018-07-22, version 3.0.42* Don’t download, everything you click on goes straight to upgrade this app for 3:99 ! ### 1/5 — Just want your $$ *2018-06-28* You can’t even read anything without the option to purchase the upgrade popping up every 15 seconds. Annoying. Don’t waste your time unless you want to spend $4.00. **Developer response:** Thank you for your feedback and we are sorry your experience was not as expected. As you may know there are many revenue models within the apps and we have decided to use the freemium model (free to download with locked content). We have never implied anything other than that. Even if you look at the app store page, it says that the app contains In App Purchases and it shows a price for each one of them. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. Thank you ### 1/5 — Irritating *2018-06-26* Interrupted with ad to pay every 30 seconds. And that’s the articles you can read because most are locked. Just go to Wikipedia. **Developer response:** Thank you for your feedback and we are sorry your experience was not as expected. As you may know there are many revenue models within the apps and we have decided to use the freemium model (free to download with locked content). We have never implied anything other than that. Even if you look at the app store page, it says that the app contains In App Purchases and it shows a price for each one of them. Thank you ### 1/5 — Horrível é sobrenome!! *2018-04-22* Diz que é gratuito mas você não pode passar da página inicial. Simplesmente terrível. Jogaria meu celular numa lixeira antes de baixar isso aqui de novo!!! **Developer response:** Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you. ### 1/5 — Ужас *2017-11-22* Давно удалила приложение,но деньги за покупку внутренней опции до сих пор списывают. ## Most praised reviews (10 highest-rated) ### 5/5 — New York City *2023-05-24* The city is a big city and the mayor has been a great friend to the people of the city and to those who have been affected by the disaster on 9/11 ### 5/5 — Love this app *2021-04-30* This app helped me get my Itinerary on point!!!! Great app! ### 5/5 — NYC *2021-03-03* New York is my favorite place ever!!!! And that’s why I love this app!! ### 5/5 — New York City *2019-03-31* I spent a week in New York. It was my first time in the city. I was staying in uptown manhattan. This new york app helped me a lot not only to move around but to do the top things to do as a visitor. Ive got to enjoyed the city at its fullest. New york is very big but this app made my walks very enjoyable. I also booked through this app 4 activities and you can save the vouchers within. Im in love with new york. This app is free and has amazing pictures also. I wish I could add mines as well. So give it a try. **Developer response:** Thanks you very much. We are glad you liked the app ### 5/5 — New York New York *2017-12-14* Simple guide to all the best spots in the best city in the world. **Developer response:** Thank you very much. We are very happy that you enjoyed the app. ### 5/5 — Nice app *2017-02-17, version 3.0.37* Love NYC ### 5/5 — Useful app *2016-10-27, version 3.0.36* New York Travel Guide and Offline City Map s best and useful handy app for those who are travelling to New York city.This app is 100% offline travel guide with brief and detail information about the places ,hotels roads and many more about the city.This app also includes maps which may be helpful too.Really great and useful app and can visit New York city easily with this app. ### 5/5 — Great travel app! *2016-10-26* This is a perfect travel app for anyone that will be heading to New York. The graphics and interface is designed so very well and the offline maps are a wonderful feature to have. Overall, this is a very useful app for traveling. ### 5/5 — Guide in the city that never sleeps *2016-10-06* One of the places that I want to visit here in the US is NY. And that is because I want to experience the beauty of the city that never sleeps. The thing that I will use during my travel will be this new york city guide app. What I love with this app is that it is GPS capability and I am use it even if I am offline and so much more. ### 5/5 — Amazing New York Travel Guide! *2016-10-06* If you are traveling to the great city of New York anytime soon or would just enjoy learning more about the amazing city and all it has to offer, then this app is a must have. This New York travel guide has it all, including maps and great places to visit for dining, sight seeing, and pleasure. I love the layout and ease of using the app. Download today, you will be glad you did! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*