# New York Life — Life Insurance & Investments

> Mobile app for viewing and managing life insurance policies and investments. (iPhone/iPad app by New York Life Insurance Company.)

- Source: https://appshunter.io/ios/app/new-york-life/id6448763220 (this page in markdown: same URL + `.md`)
- Developer: [New York Life Insurance Company](https://appshunter.io/developer/583079275)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.90/5 from 14,538 App Store ratings · 84 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 107 MB
- Languages: American English
- Released: 2024-04-24
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/new-york-life/id6448763220/reviews.md

## What is New York Life?

Download the New York Life mobile app to:
- View and manage your policies
- Monitor investment values
- Make payments
- Find your agent contact information
- Update your communication preferences
- And more

## Key features

- View and manage policies
- Monitor investment values
- Make payments
- Find agent contact information
- Update communication preferences

## What do users think of New York Life?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly interface
- 🚀 Convenient access to policy details
- 💡 Helpful for managing policies
- 🚀 Smooth login experience

**Cons**

- 🐛 Login issues and app crashes
- 🔍 Limited functionality compared to website
- 🔍 Lack of advanced features

**Commonly reported bugs**

- Login not working correctly
- App closing unexpectedly

**Most requested features**

- Ability to manage beneficiaries
- Performance and fee reporting
- Easier document upload process

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/new-york-life/id6448763220/reviews.md

### 1/5 — Auto pay

*2026-08-12, version 2.16.1*

It needs to be easier to find and use autopay

### 4/5 — Just adding phone number

*2026-07-08, version 2.14.3*

Fast

### 1/5 — Rates above 18

*2026-06-28, version 2.14.3*

Why is this app rated as for 18+?? My phone is restricted to apps rated 18 and I can’t access this app. Developers please fix this, there’s no reason a financial app should be considered 18+

### 1/5 — Password

*2026-06-26, version 2.14.3*

Old surf bum

### 1/5 — Junk so far

*2026-06-09, version 2.13.2*

App does not even load, let alone provide any account information. Removing it soon!

### 2/5 — App slow

*2026-06-08, version 2.13.2*

It these worst app

### 1/5 — Update

*2026-06-08, version 2.13.2*

After this last update the app completely doesn’t work just freezes when I try to log in

### 5/5 — Great

*2026-06-04, version 2.13.2*

Easy to use App

### 5/5 — New York Life

*2026-06-01, version 2.13.2*

Always Pay Yourself

### 1/5 — No good

*2026-05-27, version 2.13.2*

It will not let me access anything, I’ve changed my password multiple times and it still won’t let me access it.

## Frequently asked questions about New York Life

### What can I do with the New York Life app?

The app allows you to view and manage your life insurance policies, monitor your investment values, make payments, find your agent's contact information, and update your communication preferences. It provides a centralized hub for managing your financial products with the company.

### Is the New York Life app free to download?

Yes, the New York Life mobile app is free to download and use. There are no upfront costs associated with acquiring the application.

### What information do I need to access my policies?

Typically, you will need your policy number and potentially other identifying information to log in and access your specific policy details. The app is designed to securely connect you to your account information.

### Can I make payments through the app?

Yes, the app allows you to make payments for your policies directly through the mobile application. This offers a convenient way to stay on top of your premium obligations.

## Version history (last 5 releases)

### 2.16.1 — 2026-08-09

- In continuing to expand our service offerings, chat is now available 24/7, courtesy of our new chatbot experience. In-app assistance will be accessible at the client's convenience.
- We are introducing a new feedback survey, allowing clients to provide comments and suggestions to New York Life from within the mobile app.
- Minor bug fixes and enhancements.

### 2.16.0 — 2026-08-08

- Introducing the ability to chat 24/7. Clients will be able to request assistance via chat from within the mobile app.
- Minor bug fixes and enhancements.

### 2.15.0 — 2026-07-11

- Introducing the ability to live chat with a service representative. Clients will be able to request assistance via chat from within the mobile app.
- Minor bug fixes and enhancements.

### 2.14.3 — 2026-06-26

- Enhanced transaction history for Life Insurance products with intuitive transaction descriptions and a more seamless mobile experience.
- New Total Assets and Investment Total widgets to help you track your finances at a glance.
- Minor bug fixes and enhancements.

### 2.14.0 — 2026-06-12

Minor bug fixes and enhancements

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## More apps by New York Life Insurance Company

- [Agency and Home Office Events](https://appshunter.io/ios/app/agency-and-home-office-events/id1453057818)
- [New York Life AppCentral](https://appshunter.io/ios/app/new-york-life-appcentral/id6745227536)

All apps by New York Life Insurance Company: https://appshunter.io/developer/583079275

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*