# New York Pass - Travel Guide — NYC travel guide and savings

> New York City sightseeing pass with attraction access and exclusive offers. (iPhone/iPad app by Go City Ltd.)

- Source: https://appshunter.io/ios/app/new-york-pass-travel-guide/id429167326 (this page in markdown: same URL + `.md`)
- Developer: [Go City Ltd](https://appshunter.io/developer/1201247686)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.77/5 from 4,183 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 96 MB
- Languages: English, French, German, Italian, Japanese, Korean, Portuguese, Chinese, Spanish
- Released: 2011-04-15
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/new-york-pass-travel-guide/id429167326/reviews.md

## What is New York Pass?

This app will soon be retired, but you can download your The New York Pass in to our main Go City app where you will find better features, a more stable and enjoyable experience and an opportunity to explore all our other cities around the world.

You can find the Go City App at the bottom of this page under 'More by Go City Ltd' or by searching in the App Store for Go City.

"See more, do more and save more in New York with the New York Pass: the only sightseeing pass that features the Empire State Building. Browse exclusive offers and manage your trip straight from your mobile. 

HOW IT WORKS

- Flexibility: How long do you want to spend sightseeing? Buy your pass directly through the app or choose an instant download.
- Scan & go: Effortlessly scan your digital ticket at every attraction. Your pass activates from the first scan.
- Exclusive passholder offers: Gain access to offers, only available to passholders, all within the app.

WHAT'S ON THE APP?
- Plan your trip around 100+ New York attractions including Empire State Building, Top of the Rock and Hop-On, Hop-Off Bus.
- Build your own itinerary or get some inspiration from our expert recommendations. Add attractions to your favorites list by tapping the heart.
- Buy your pass on the app. Pick from 1,2,3,5,7 or 10 day pass to suit your travel plans. 
- Access exclusive passholder offers across theatre, day trips and more, including The Lion King, New York Knicks and food tours. 
- Use an interactive map that locates the attractions closest to you

Download today for free"

## Key features

- Access 100+ NYC attractions
- Digital sightseeing pass
- Exclusive passholder offers
- Interactive attraction map
- Flexible pass durations
- Manage trip itinerary

## What do users think of New York Pass?

Overall sentiment: negative

**Pros**

- 🚀 Efficient use of pass
- 👍 Trustworthy app
- 💰 Good value for money
- 🗺️ Helpful tips and instructions

**Cons**

- 🐛 Crashes and bugs in app
- 🕰️ Long wait times at attractions
- 🚫 Unable to skip lines as advertised
- 💸 No refunds or flexibility
- 🕰️ Outdated information on attractions

**Commonly reported bugs**

- App crashes when trying to view attraction details
- Saved itineraries disappearing from the app
- Issues syncing passes purchased through third-party vendors

**Most requested features**

- Ability to book reservations directly in app
- Interactive maps and itinerary planning
- Improved customer support and communication

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/new-york-pass-travel-guide/id429167326/reviews.md

### 5/5 — Our Christmas trip to New York.

*2022-12-16, version 6.6.18*

My family and I purchased a 2 day New York pass and we were able to visit so many sites. We had so much fun and lots to see. We will definitely do it again next year.

**Developer response:** Hello Beautiful granddaughter!
That's amazing to hear! We are glad to have been a part of this excellent trip with your family. We wish you all the best!
Warm regards,
Go City - JT

### 1/5 — Stop asking me for ratings

*2022-12-06, version 6.6.18*

I just downloaded this app minutes ago and it’s already asking me for a rating so I guess one star

### 1/5 — Awful

*2022-10-06, version 6.6.15*

Tried to reserve tickets. Directed me to another website which wouldn’t let me reserve them. What a waste of money and time. Got no response from either company.

### 5/5 — Trustworthy App, Glad I Found This For My Trip

*2022-09-23, version 6.6.14*

I am seriously so glad I used this app instead of another website! If you’re currently looking to buy a pass to go to New York and you want more options for attracting , this is IT! I bought my pass for $220, no problems getting in anywhere, and thankfully with a well planned 3 day itinerary, I saved $170 using this pass instead of paying for attractions individually. This pass allows you to go to an attraction MORE THAN ONCE! I would absolutely use this app again and recommend it to others!

### 1/5 — Nothing but trouble

*2022-07-11, version 6.6.14*

I paid for this pass through a travel agent. But it is not allowing me to make any reservations in the app or in my email. This a a rip off total trash. I have to spend my visit here just walking around and winging it.

### 1/5 — Great idea, inconsistent execution

*2022-03-17, version 6.6.13*

The pass is a brilliant and worthwhile thing to use. However, the app and process isn’t streamlined. The app takes you to each vendors website, finding where to reserve using your pass is a hassle and different for every vendor. Some vendors are “first come, first serve” reservations. There were no clear indications for how each vendor wanted the pass to be used.

### 2/5 — Make sure before buying this the attraction locations and services are up to date

*2022-02-10, version 6.6.13*

While I’m writing this review I am currently in New York City and I just spent half of my afternoon going up and down to places and attractions that their closing time and services were not up-to-date with this app or pass, meaning for an example locations and attractions closing earlier and or not accepting this pass. If you go to google maps they give you the right clothes in time meaning that you have to check twice and plan twice the itinerary of your trip and the sad part is that mistakes like this that they’re not our fault as customers it is not our job to update this app we don’t get a refund for mistakes or updates.

### 1/5 — Nice App - Terrible Company

*2022-01-30, version 6.6.13*

The app seems to work very well and would have loved to use it; however, the company that runs the app is not your friend.  My family was planning a wonderful trip to NYC just before COVID hit the US.  When NYC shut down, this company did extend the dates the tickets covered but the problem is that they would agree to a refund.  Additionally, the company has not extended further the passes despite NYC really not opening back up until after our passes expired!!!  Their customer service, when they actual do answer the phone, is of no help either!!  Just stay away from the company.  It is not worth loosing your precious hard earned money over.

### 5/5 — Great way to see the city!

*2021-12-14, version 6.6.13*

This was my first visit to NYC and I found the New York Pass while searching through trip advisor for things to do during the day. I was skeptical at first because it sounded too good to be true but it’s totally legit! I bought the 3-day unlimited pass for $179 and got my money’s worth by the end of day 2. It was super efficient to use, had great tips/instructions for getting into the venue, and even helped me find new activities that I probably wouldn’t have found without it! I never had an issue with the pass being accepted anywhere. I did about 2 activities a day, saved about $100 overall and loved every experience I had! HIGHLY recommend for a first time traveler or anyone looking to see as much as they can on a budget.

### 2/5 — Beware of changes

*2021-12-14, version 6.6.13*

So we are in New York and headed to Brooklyn. We checked last week to plan everything and there were several items listed as included. As we are on our way, three of the main attractions are now missing from the app. What a waste of money and time. So disappointed in the app. It’s worked well when we’ve used it but this now makes 4 things in 3 days that have been removed as options in the last week. Wish i had an option for a partial refund for my wasted time. If you plan a trip around what’s available check again the morning you are going to verify it’s still there.

## Frequently asked questions about New York Pass

### What does the New York Pass app do?

The New York Pass app provides a digital sightseeing pass for New York City, granting access to over 100 attractions like the Empire State Building and Top of the Rock. It also offers exclusive passholder deals and an interactive map to help users plan and manage their trip.

### How does the New York Pass work?

You can purchase your pass directly through the app, choosing from durations of 1, 2, 3, 5, 7, or 10 days. Your pass activates upon the first scan at an attraction, and you can then effortlessly scan your digital ticket at each subsequent location.

### Is the New York Pass app free to download?

Yes, the app is free to download. The cost is associated with purchasing the sightseeing pass itself, which offers access to numerous attractions and exclusive offers.

### What kind of attractions can I visit with the New York Pass?

The pass includes access to over 100 New York attractions. Popular options include the Empire State Building, Top of the Rock, and the Hop-On, Hop-Off Bus. You can also find exclusive offers for theatre shows, day trips, and food tours.

### Is this app compatible with my device?

The description indicates that this app is being retired and users should download the 'Go City' app for a better experience. The Go City app is available on the App Store and is likely compatible with most modern iOS and Android devices.

## Version history (last 3 releases)

### 6.6.20 — 2023-08-30

Necessary changes so that we can better support Customers in our Go City app which will become the home of New York Passes going forward.

### 6.6.19 — 2023-02-07

Bug fixes and performance improvements.

### 6.6.18 — 2022-11-17

We've made improvements to the stability of the app so that you can have the best city visit possible!

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## More apps by Go City Ltd

- [Go City Hub](https://appshunter.io/ios/app/go-city-hub/id1167150921)
- [London Pass - City Guide](https://appshunter.io/ios/app/london-pass-city-guide/id1201247687)
- [Go City -Travel Plan & Tickets](https://appshunter.io/ios/app/go-city-travel-plan-and-tickets/id1466065511)

All apps by Go City Ltd: https://appshunter.io/developer/1201247686

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
