# New York Travel Guide & AI — user reviews > 216 indexed App Store user reviews of New York Travel Guide & AI by TicketLens GmbH, rated 4.70/5 from 132 ratings. - Source: https://appshunter.io/ios/app/new-york-travel-guide-and-ai/id319296365/reviews - App overview in markdown: https://appshunter.io/ios/app/new-york-travel-guide-and-ai/id319296365.md - Rating breakdown: 5★ 113 · 4★ 12 · 3★ 2 · 2★ 0 · 1★ 5 ## What do users think of New York Travel Guide & AI? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Offline functionality - 💡 Ability to save/mark points of interest - 🗺️ Detailed maps and subway information - 🤝 Helpful for first-time visitors **Cons** - 🐛 Occasional crashes or bugs - 🗺️ Limited restaurant/hotel listings - 🔍 Lack of integration between map and subway views - 🗺️ Outdated or incomplete data in some areas **Commonly reported bugs** - Blank map screen after initial load - Crashes when searching for locations **Most requested features** - Integrate subway map with main map view - Add more detailed restaurant, hotel, and attraction listings - Implement route planning and directions between saved locations - Provide option to order saved locations/itinerary ## Newest reviews (17 of 216) ### 4/5 — The Big Apple and back *2022-08-01, version 21.0* Well NY certainly is an iconic city to visit at least once in your life. The only down side is the rubbish on the streets and the ongoing building work which has scaffolding everywhere, also as a Brit we don’t get the added on tax when purchasing goods in shops but that’s across the US it’s not an ideal system for tourists when trying to budget. We flew into NY from Chicago which by comparison is very clean, visitors from overseas do notice the streets around them. All that said New York is great and the people are very friendly and helpful. We also got a city pass for NY in advance which was value for money and helped with our getting around. ### 4/5 — Cabs and sightseeing. *2019-10-26, version 18.2* Really useful when bookmark the sights to see. No data required and you can keep a check on where your taxi is going. ### 5/5 — Easy to use *2019-09-30, version 11.1.2* This app is very easy to use. I like how you can drop a pin on things and make a list of places you want to visit. ### 4/5 — Fait ce qu’on espère. *2019-07-18, version 11.1.2* J’aime bien! ### 5/5 — Best Ever *2019-07-01, version 11.1.2* Thanks so much for a great travel tool! ### 5/5 — Thx *2019-06-19, version 11.1.2* Thanks kindly ,C U In NY soon ### 5/5 — Great app *2019-06-11, version 11.1.2* I used this app while on holiday in New York, easy to use, I would been lost without it (no pun intended)😀 ### 5/5 — So Helpful *2019-06-04, version 11.1.2* This app has helped me plan our trip to a “T”. I can’t imagine hitting everything on our to-do list without it! ### 5/5 — Great Ap *2019-04-25, version 11.1.2* Friendly user. ### 4/5 — Great offline app *2019-04-23, version 11.1.2* Spent a week in New York and this app was invaluable for getting around without needing to hook into Wi-fi. Saved a lot on battery because I could use it in flight mode. One (and only) frustration was that when toggling between the map and metro screen they did not link together. Such as if I was looking at Times Square on the map, then toggled on to the Metro view, it would not cover the same location. A small inconvenience but would be great if that could be a development. ### 4/5 — Pretty good *2019-04-17, version 11.1.2* Could be better needs an update ### 5/5 — Québec2019 *2019-04-10, version 11.1.2* Très pratique comme aplicación ! Utilisation super facile... à télécharger sans hésiter. ### 5/5 — Ian *2019-03-20, version 11.1.2* Brilliant app easy to use and I like The feature that you can highlight your place of interest on the map ### 5/5 — Easy to use offline *2019-03-17, version 11.1.2* Great little app that saved us having to pay for international mobile data, it locates you even while in airplane mode. ### 5/5 — Brilliant! would not be without it. *2019-03-11, version 11.1.2* Can be used offline and is great for getting around and starring places you want to visit. ### 4/5 — Saves time from getting lost *2019-02-24, version 11.1.2* I use these apps for travel, and while getting lost is fun some times, the time is never plentiful enough to wander aimlessly for long. These apps let me know where I am and how to get to where I am going. Really well done. ### 5/5 — Must have *2019-01-11, version 11.1.2* Just got back from New York City and use this app every single day. Great app and thoroughly recommend it ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t work *2023-07-07, version 21.0* Really disappointed as I’ve arrived in New York and I’ve just got a blank space where my map should be. It’s flickered up once then not come back. ### 1/5 — Sketchy *2019-02-04, version 11.1.2* Pretty sure these reviews are fake. App is operating through a browser and asks you to download a super huge file onto your phone...? Nah. Instant uninstall and wiped my phone's files clean just in case. ### 1/5 — Bring *2019-01-16, version 11.1.2* Gyfffgf ### 1/5 — No good *2018-10-03, version 11.1.2* I couldn’t get this to work, was no help when I needed it. ### 1/5 — Scam. Read the fine print. *2017-04-02, version 11.1.2* This app is sneaky. You see something you want to do, buy tickets, then they say you will receive them within 48 hours. Which is far too late for the event you were going to go to. Then they will not issue a refund. ### 1/5 — Ads-please go away *2016-02-01, version 8.3.1* The ads will be the demise of this app. ### 1/5 — Not free or compelling and slow *2015-11-09, version 8.3.1* Took forever to start up and download additional data. Once ready, I wasn't impressed that 90% of the app was locked. ### 1/5 — No subway stations *2010-01-23, version 0* Kinda ridiculous for a NYC map app to not have Subway stations on the map. Very disappointed and not useful at all. ### 1/5 — Does not work......app does not load to run *2009-10-17, version 0* I got this app to use going into the city. It attempts to open, then 3 seconds later closes and goes back to the icon on my itouch! Wish it would work for the money I paid. Anyone else have this problem? ### 2/5 — Would be a great app... *2013-09-28, version 6.1.1* If it didn't close when you try to search for things! This only started occurring after the last update. ## Most praised reviews (10 highest-rated) ### 5/5 — Ramzy *2024-10-23, version 21.0* Thank you ### 5/5 — Just what i needed *2024-06-23, version 21.0* This app is just super easy to use ### 5/5 — Adrian *2023-10-18, version 21.0* Fantastic street map of NYC 💜 it x ### 5/5 — A beautiful City ‘The Big Apple’ *2023-07-17, version 21.0* An amazing City, we walked over Brooklyn Bridge, so interesting, got subway back, (this is a brilliant system and very affordable). Did a 4th July, Cruise with dinner and drinks included. Saw the spectacular Macy’s Fireworks Display on the Hudson River, 6:00pm start until 11:00pm. Central Park is full of life a great experience. Empire State Building go up, the views are fantastic. Bloomingdale’s & Macy’s are a must visit. Also a must is a ‘ees-a bagel’ experince, between 50th-51st on 3rd Ave, Go get a bagel, not only is the shop an experince, you will not find a better bagel than an Ees-a bagel. People in NYC are lovely, so friendly and helpful. We had an amazing experince. ### 5/5 — Great app *2022-02-03, version 21.0* Used this last time we went to NY and using again for our trip this year. You can’t go to NY without an itinerary of where to go and what you want to visit. This app lets you pick out your attractions and plan your visit so you max your time. ### 5/5 — Perfect *2021-04-25, version 20.0* This is a great standalone unencumbered map app. Pleased to not have to always be in the clutches of the ubiquitous providers. ### 5/5 — So Helpful! *2020-02-17, version 18.2* I was able to star every place in New York City and could easily find my way around the city (to star a place you just search up the name and it is on your map) This app is exactly what I was looking for!! ### 5/5 — Brilliant App 👍 *2019-12-28, version 18.2* First time visiting NY and this app has been brilliant. You can download all the content to avoid data use, and build your own itinerary etc. Well done to the development team that have produced this! 👍 ### 5/5 — Easy to Use *2019-11-08, version 18.2* Love this app. I put in all of my favorite places to visit and so when I’m in a certain area, I just reference the map and see all of my options. ### 5/5 — Great app *2019-10-01, version 11.1.2* I have used this app for years and love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*