# Newburyport Bank — user reviews > 30 indexed App Store user reviews of Newburyport Bank by Newburyport Five Cents Savings Bank, rated 4.82/5 from 872 ratings. - Source: https://appshunter.io/ios/app/newburyport-bank/id499583105/reviews - App overview in markdown: https://appshunter.io/ios/app/newburyport-bank/id499583105.md - Rating breakdown: 5★ 712 · 4★ 55 · 3★ 22 · 2★ 3 · 1★ 6 ## What do users think of Newburyport Bank? Overall sentiment: positive **Pros** - 👍 User-friendly interface and easy navigation - 💡 Mobile check deposit feature - 🚀 Quick and convenient banking operations - ✨ Simple and clean design - 💰 Bill pay and fund transfer capabilities - ⭐ Excellent customer service - 📱 Comprehensive banking functionality **Cons** - 🐛 Inconsistent app access issues (50% failure rate) - 🐛 Mobile deposit feature unreliability - 🐛 Login authentication problems - ⚠️ Lack of visibility for pending payments - ❌ No cash deposit/withdrawal capability **Commonly reported bugs** - App cannot access account information intermittently - Mobile deposit does not work reliably - Sign-in fails with online banking credentials - Pending payments not reflected in balance or scheduled bills **Most requested features** - Payment in-process status indicator - More bill pay options matching full website - Cash deposit and withdrawal functionality - Improved payment tracking system ## Newest reviews (14 of 30) ### 5/5 — Great app *2013-05-08, version 3.3.1.0* Makes life much easier!! ### 5/5 — Great remote deposit feature in Newburyport Five Cents Savings Bank *2013-04-18* This feature is awesome! First bank I use that offers it. No need to fill out a deposit skip! Save the time and gas going to the bank! Remote Deposit is very straightforward and easy - the app leads you effortlessly through the process. Be prepared to experiment in order to find the right location in your home or office with the right amount of light without shadows so you get a clear picture. Online support personnel are terrific and very friendly!! ### 5/5 — Mobile check deposit *2013-04-11* Nice! 😊 ### 5/5 — Easy & convenient *2013-03-22* Title says it all..clean interface & easy to use ### 5/5 — Modern Banking *2013-03-20* This app is designed to incorporate the visual and functional simplicity of my iPad and iPhone. Easy to read and understand. I pay my bills, transfer funds and check my accounts quickly and easily. ### 5/5 — Awesome app *2013-03-18* Love this app!! Easy to deposit checks considering I'm in college now!! ### 5/5 — Ms *2013-03-05, version 3.1.2.0* Awesome app! Very user friendly! Nice graphics!, love it!!!! ### 5/5 — Simple *2013-02-12, version 3.0.30.0* Love this app, super easy to use. ### 5/5 — Great app *2013-01-22* Great app easy to use as always this bank holds up to excellent customer service ### 5/5 — Best banking App in town *2012-11-20* Can't say enough positive things about the Banking App! Couldn't live without it! ### 5/5 — Finally *2012-08-29* An easy way to do quick banking. It is great!! ### 5/5 — Great *2012-08-28, version 3.0.30.0* Love it!! ### 5/5 — Great!! *2012-08-19* Everything at your fingertips. ### 5/5 — Works great *2012-06-09, version 2.2.0* Works perfect! Way quicker then loging on thru safari!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing payment caused double pay *2019-05-23* When there is a bill pay in process, there should be a way to see it. Today my balance does not reflect the payment to AMEX. But neither does it show in SCHEDULED bills to be paid. This $4000+ amount is in never-never land. It’s neither showing as scheduled or paid. So when I look at my account, I think I may have forgotten to schedule this payment. There should be a window to show something like PAYMENT IN PROCESS. ### 1/5 — Terrible *2014-07-06, version 4.1.1.0* Won't let me sign in with my online banking username and password ### 3/5 — Mobile deposit doesn’t work well *2020-05-18* The mobile deposit feature does not work very well. ### 3/5 — Great idea, only works 1/2 the time *2019-10-26* The app is simple and well designed, but at least 50% of the time it tells me it can’t access my info. No reason, no explicit downtime, just can’t access my info. This happens on WiFi, off WiFi, there doesn’t appear to be any reason for it. Would love to have this information more readily available and this is my only banking app which has this issue. ### 4/5 — Great app! *2015-01-01* Makes mobile banking smooth and easy! Wish there were more options similar to full site in bill pay. ### 4/5 — Great App *2013-01-19* Application works well and fast, enjoy the many options to make payments transfers. Easy to use ### 5/5 — Mobile *2026-05-30* The app is more cumbersome and time consuming ### 5/5 — Reliable *2026-01-26* Great app ### 5/5 — Great App *2025-04-05* Excellence ### 5/5 — Simplicity at its best *2017-08-23* This app is truly user friendly. The only thing I can't do is deposit or withdraw cash. Can't wait till they figure out how to do that. =) ## Most praised reviews (6 highest-rated) ### 5/5 — The app that does everything. *2016-07-27* This app makes banking so easy. Can do anything you need. All at your fingertips and easy to navigate. ### 5/5 — Everything I need for banking *2015-11-18* Great app! I'm able to do everything I need with little navigation. It does pretty much everything I need and nothing I don't. Check balances, pay bills, deposit small checks. I ❤ NBPT bank! ### 5/5 — Love this app!!! *2014-09-16, version 4.1.1.0* Very user friendly! ### 5/5 — Excellent *2014-03-13* No more to say than first rate in convenience, execution and ease of use. ### 5/5 — Great app! *2013-12-09* Makes doing my banking so much easier! Love the Mobile Deposit!! ### 5/5 — Great app!! *2013-05-15* Easy to use full function banking app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*