# Newegg - Tech Shopping Online — user reviews > 471 indexed App Store user reviews of Newegg by Newegg Inc., rated 4.80/5 from 143,765 ratings. - Source: https://appshunter.io/ios/app/newegg-tech-shopping-online/id345188269/reviews - App overview in markdown: https://appshunter.io/ios/app/newegg-tech-shopping-online/id345188269.md - Rating breakdown: 5★ 127,082 · 4★ 12,115 · 3★ 2,326 · 2★ 528 · 1★ 1,714 ## What do users think of Newegg? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 🛒 Great selection and deals - 👍 Easy to use app - 💳 Convenient payment options - 🛠️ Helpful PC building tools **Cons** - 🐛 Buggy app performance - 🕰️ Slow or inaccurate order tracking - 🤖 Poor customer service - 🚫 Limited shipping options for international users - 💰 Questionable pricing and sales tactics **Commonly reported bugs** - Frequent app crashes - Incorrect order status updates - Shipping address issues - Payment processing problems - Compatibility issues with older devices **Most requested features** - Compatibility filters for PC parts - Improved search functionality - Wishlist syncing across devices - Expanded international support - Enhanced order management and tracking ## Newest reviews (14 of 471) ### 3/5 — Sales *2026-08-17, version 8.3.0* Most of the time the sales are good but the half of the time the price is raised by 33% and then put on sale for 33% to trick customers. ### 4/5 — great app, but a few issues needs fixing. *2026-07-30, version 8.2.1* so i am noticing stuttering issues and the search function not working properly. when ever i try to search, it just shows blank white screen and it will not search anything, it would just… not work. i tried uninstalling and reinstalling and even tried turning off and on my phone and it still occurs. the app was doing great until… well, that happened. other apps on my phone are working great besides this app. i don’t know what or how i cause this to happen in the first place… i was just looking for something and this just happened. the issue is so bad that it basically makes the app unusable right now, hopefully the next update can fix this issue. P.S. this issue happened last night (July 29th). i am writing this the next day (July 30th). ### 1/5 — I'll spend my money elsewhere *2026-07-15, version 8.2.1* The latest update (as of June 2026) made the app horrendously slow and laggy. *App is still garbage, I'll spend my money at places that can manage website performance in 2026, deleting. ### 1/5 — App Sucks *2026-07-06, version 8.2.0* Everything is slow, not like a couple seconds, I’m talking 30 seconds to a minute of me waiting on something I searched to finally pop up and half the time it just goes to a blank white screen that I can’t do anything on. If you’re wanting to get on Newegg hopefully you already have a pc, because it’s ******* impossible on the phone. ### 1/5 — Now only works in portrait mode not landscape *2026-07-03, version 8.2.0* I like to use this app previously to shop and research PC related items and other tech accessories from my iPad but recent updates have made this app only work in portrait mode which might be great for iPhones but prefer to use this on my iPad and since I have an iPad Pro 12 inch landscape is the best user experience so find myself shopping list from Newegg because the app is just not a good experience now. Also, when loading up the portrait, only version on iPad Pro screens come up blank total black screen the app doesn’t work. If you decide to start supporting iPads again, maybe we’ll start doing business again. ### 4/5 — Great app not competitive *2026-06-30, version 8.1.0* Compared to other large online retailers Newegg's prices are rather high. ### 2/5 — Annoying Refresh *2026-06-26, version 8.1.0* Whenever I have to switch to another app such as Safari to read more specs or reviews, this app will refresh and my search results (or the item I was looking at) are lost. I don’t understand why it does this. This app decides that what I’m searching for is not important. My business must not be important to them. ### 2/5 — Frustrating Shipping Policies *2026-06-25, version 8.1.0* The “free shipping” bait and switch once Hawaii and Alaska get involved is frustrating. Terrible shipping fees, make choosing Newegg over other retailers difficult. ### 1/5 — Extremely Slow *2026-06-22, version 8.1.0* The latest update (as of June 2026) made the app horrendously slow and laggy. ### 1/5 — Progress in reverse *2026-06-17, version 8.0.0* Version 8.0 of this app is useless. How developers could come up with, and some business nerd (presumably) approve, this latest release is beyond me. This is no way to treat longtime customers. ### 2/5 — Terrible performance *2026-06-16, version 8.0.0* As of the last big update, the app is borderline unusable. It is *incredibly* slow, and I don’t know what changed. Previously, it was snappy and responsive, now it takes nearly ten seconds just to look at my cart. The only desirable feature it has over the website is that the cart shows the total cost, including shipping and tax, before moving into the purchasing process. ### 1/5 — No landscape! *2026-06-11, version 8.0.0* No landscape sucks. It’s the only way I use my iPad. Ay have to delete the app soon if not fixed. Can’t use the web site with the app installed. ### 2/5 — Love newegg, but this build… *2026-06-04, version 8.0.0* Been a newegg customer for 20+ years. Good company. This app build is completely horrible. It stalls, freezes and takes four times as long to move between pages than the last build. FIX IT ### 1/5 — This app is so annoying *2026-05-17, version 8.0.0* Any time I navigate to Newegg in my browser it redirects to the app, and I can’t disable it. I might have liked to use the app but force feeding it makes me loath and despise it. [Deleted!] ## Most critical reviews (10 lowest-rated) ### 1/5 — Lag *2026-08-19, version 8.3.0* This app is an optimization nightmare. Was it tested before rolling out? It eats up more resources than AAA game titles. ### 1/5 — Worst delivery service ever *2026-08-14, version 8.3.0* Said will be delivered in 3 days did not get delivered until more then 2 weeks with 3 failed delivery attempts last delivery attempt they just threw it where it can be stolen lol 😂🤦‍♂️ AMAZON would never 🤣if I can give zero I would ☠️ ### 1/5 — fuvk u *2026-08-14, version 8.3.0* es una mierda ### 1/5 — Slow and laggy *2026-08-13, version 8.3.0* The app is slow and laggy, very hard to log out or to verify that you are logged out. ### 1/5 — Going to review it here *2026-08-07, version 8.3.0* but your website, upon looking at an item a video below auto plays and bursts your eardrums. You guys replaced your talented programmers as well with slopped AI code? ### 1/5 — Tad *2026-08-01, version 8.2.1* App does not have a record my previous purchases ### 1/5 — Super Laggy and Crashes *2026-07-25, version 8.2.1* Maybe it’s just my phone, but the app sucks. Every time I use it, I have to open and close it multiple times before it actually works like any other app on my phone. I also love a good deal, so I try to get the Shellshocker or 25-Year Celebration deals. It takes so long for the app to load that I always miss out on them. I don’t have this issue with any other app. It’s truly disappointing, because I like Newegg. I just hate the app. ### 1/5 — Bugs *2026-07-25, version 8.2.1* This app freezes constantly when trying to navigate through menus or build it options. I hope online on a pc is better! ### 1/5 — Surprise 3rd party vendor prices *2026-07-19, version 8.2.1* It’s truly unfortunate, to go somewhere you once trusted and not get the same type of service. I used their PC builder, presumed it would give me their market pricing and it ended up screwing me, hard. If I had just manually selected everything I bought, I’d have saved hundreds by not getting surprise upcharges on everything. As my PC just died I can’t wait around for a bunch of return processes so I’m stuck with the randomly more expensive than usual parts. I’ll never be buying from them again, and now I know why the bank kept recognizing them as a sketchy purchase. ### 1/5 — Wtf is wrong with your app? *2026-07-16, version 8.2.1* You should be embarrassed running a store for tech minded folk and having an app that can’t search its own products. Fire the guy that’s supposed to maintain it. ## Most praised reviews (10 highest-rated) ### 5/5 — A BUILDERS GO TO SUPPLIER *2026-08-13, version 8.3.0* It’s my go to when I’m building something! ### 5/5 — Awesome *2026-08-10, version 8.3.0* This app helped me with my set up and the products are amazing, also I love the free shipping. ### 5/5 — Newegg parts *2026-07-31, version 8.2.1* Great place for do it yourself ### 5/5 — Great Store *2026-07-29, version 8.2.1* I’ve ordered quite a few parts from Newegg. Including my MSI 5090 which I bought for I think 2400 after tax. Everything has arrived in a timely manner. Efficient and customer support is very responsive. ### 5/5 — Exceptional pc quality *2026-07-13, version 8.2.0* Bought a pc from here and came in timely manner and really loved how everything was packaged highly recommended ### 5/5 — Good app *2026-06-20, version 8.1.0* It’s a great app I love it however recently I won’t load when I go into the app and I must switch to browser mode each time so if the devs could fix the issue that’d be nice! ### 5/5 — Surf, find, order, Newegg backs their transactions. *2026-04-22, version 6.87.2* One of the 3 best sites for computers software & hardware. ### 5/5 — Awesome *2026-04-21, version 6.87.2* They compete really heavily with Amazon’s pricing, I would definitely check it out ### 5/5 — BOMB.COM *2026-04-20, version 6.87.2* I never leave reviews but this company really is the best. Never had any issues and I own a lot of stuff I shouldn’t because their deals are actually amazing! 10/10 do recommend. ### 5/5 — Always, 25years! *2026-04-20, version 6.87.2* Why waste words. It’s what it is and has been for all my years with them! “GREAT”! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*