# Newport Group > Mobile access to retirement accounts for participants. (iPhone/iPad app by Ascensus.) - Source: https://appshunter.io/ios/app/newport-group/id668250862 (this page in markdown: same URL + `.md`) - Developer: [Ascensus](https://appshunter.io/developer/1455711984) - Category: Finance - Price: Free - Rating: 1.40/5 from 519 App Store ratings · 217 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 3 MB - Languages: American English - Released: 2014-01-23 - Data updated: 2026-09-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/newport-group/id668250862/reviews.md ## What is Newport Group? Newport Group's mobile app provides participants with fast, easy access to their accounts. The app has been rebranded with our new name and logo. While our look has changed, our commitment to helping you manage your retirement remains the same. Thank you for downloading our app! Please contact participantservices@newportgroup.com for help or suggestions. ## Key features - Fast account access - Easy account management - Retirement planning support - Account progress tracking - New branding and logo ## What do users think of Newport Group? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 👍 Provides basic account information **Cons** - 🐛 App crashes frequently - 🐛 Doesn't work with latest iOS updates - 🔒 Security concerns due to lack of updates - 👎 Limited functionality **Commonly reported bugs** - App doesn't launch or immediately crashes - Login issues, unable to access account - Incompatible with newer iPhone models **Most requested features** - Add Face ID/Touch ID login - Improve app performance and stability - Expand features beyond just showing account balance ## Recent user reviews (10 of 217) All indexed reviews: https://appshunter.io/ios/app/newport-group/id668250862/reviews.md ### 1/5 — App won’t open - worthless *2026-08-19, version 2.9* Don’t waste you time downloading the app. It doesn’t work. ### 1/5 — App will not open! Crashes Immediately?!? Trash! *2026-08-19, version 2.9* This app won’t even open, it crashes immediately before even getting to a login screen. I’ve closed all other apps and still nothing. How is this acceptable? ### 1/5 — Good luck everyone logging in *2026-08-13, version 2.9* Our city we work for chose these guys and I can never log in to check my balance or anything else. Worst site I’ve ever seen Should be a negative star they don’t deserve the one star ### 1/5 — Login is unpredictable *2026-08-02, version 2.8* Appears they don’t maintain this app and anytime apple does an OS upgrade the app fails. You can tell they don’t make money from The app usage or they would care and feed for it more. I am forced to use it because my company chose them likely because of price to administer ### 1/5 — Buggy, basic *2026-07-24, version 2.8* Major bug with FaceID - despite reinstalling the app crashes immediately after faceID login. Credentialed login fortunately works fine. Ugh. ### 1/5 — Constantly Crashes *2026-07-13, version 2.8* This app is useless. Unfortunately, it crashes every time I open it. This is 2026 Ascensus, get your app fixed. ### 1/5 — Worst App I’ve Ever Used *2026-07-10, version 2.8* Unfortunately I have to use this app for my current job. This app will crash if you try to do anything. Logging in? Crash. FaceID? Crash. Trying to change your investments? Crash. It’s a shame they don’t seem to care at all about their app and trying to make it user friendly at all. Fast food restaurants have more reliable apps than this ### 1/5 — Crash crash *2026-07-06, version 2.8* This app is great if you want to open and close and app by logging in. As soon as you enter your credentials it closes. Fun! But not useful. ### 1/5 — Worked one time *2026-07-06, version 2.8* Worked one time and now can’t use it at all ### 1/5 — Crashes all the time! *2026-06-15, version 2.8* The most painful app I’ve ever used. Crashes every time I open it. Says the app has not been updated for 4 months. Why not fix this?! If you have billions in assets you can afford to make this not so terrible. Do you care about your customers? ## Frequently asked questions about Newport Group ### What does the Newport Group app do? The Newport Group app provides participants with fast and easy access to their retirement accounts. It allows users to manage their investments and track their progress, all within a rebranded interface. ### Is the Newport Group app free to use? Yes, the app is provided free of charge to participants. There are no in-app purchases or advertisements mentioned. ### Who is the target audience for this app? This app is designed for individuals who are participants in retirement plans managed by the Newport Group. It helps them manage their retirement savings and investments. ### How can I get help or provide suggestions for the app? For assistance or to share suggestions, you can contact Newport Group directly via email at participantservices@newportgroup.com. They are committed to helping you manage your retirement. ## Version history (last 5 releases) ### 2.9 — 2026-08-04 Minor Enhancements ### 2.8 — 2026-02-05 - Minor enhancements ### 2.7 — 2025-06-04 - Branding updates - Minor enhancements ### 2.6 — 2025-01-18 Minor improvements as per user feedback ### 2.5 — 2022-06-02 Minor enhancements ## Apps similar to Newport Group | App | Rating | Price | Category | | --- | --- | --- | --- | | [PNC BeneFit Plus](https://appshunter.io/ios/app/pnc-benefit-plus/id1043673090) | 4.4 (782) | Free | Finance | | [Medisys EFCU Mobile Banking](https://appshunter.io/ios/app/medisys-efcu-mobile-banking/id1472217033) | 4.9 (118) | Free | Finance | | [John Hancock Retirement](https://appshunter.io/ios/app/john-hancock-retirement/id1558846059) | 4.7 (36,843) | Free | Finance | | [Clearview Mobile App](https://appshunter.io/ios/app/clearview-mobile-app/id469448433) | 4.8 (8,395) | Free | Finance | | [Lively Benefits](https://appshunter.io/ios/app/lively-benefits/id1458289932) | 4.9 (8,964) | Free | Finance | | [Jump AI](https://appshunter.io/ios/app/jump-ai/id6475781425) | 4.9 (1,604) | Free | Finance | ## More apps by Ascensus - [nyhart 401k](https://appshunter.io/ios/app/nyhart-401k/id415728159) - [Votaire Personal Finance](https://appshunter.io/ios/app/votaire-personal-finance/id1410813543) - [yourMONEY Snapshot](https://appshunter.io/ios/app/yourmoney-snapshot/id1454101132) - [CalSavers](https://appshunter.io/ios/app/calsavers/id1455711985) - [READYSAVE™](https://appshunter.io/ios/app/readysave/id1490893138) All apps by Ascensus: https://appshunter.io/developer/1455711984 ## Related topics [newport group](https://appshunter.io/ios/topics/newport-group) · [newport](https://appshunter.io/ios/topics/newport) · [newport ascensus](https://appshunter.io/ios/topics/newport-ascensus) · [newport restaurant group](https://appshunter.io/ios/topics/newport-restaurant-group) · [ascensus 401k](https://appshunter.io/ios/topics/ascensus-401k) · [ascensus retirement](https://appshunter.io/ios/topics/ascensus-retirement) · [ascensus](https://appshunter.io/ios/topics/ascensus) · [merrill 401k](https://appshunter.io/ios/topics/merrill-401k) · [deferred compensation](https://appshunter.io/ios/topics/deferred-compensation) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*