# News10+ WHEC Rochester, NY — user reviews > 74 indexed App Store user reviews of News10+ WHEC Rochester, NY by Hubbard Broadcasting, Inc., rated 4.60/5 from 7,658 ratings. - Source: https://appshunter.io/ios/app/news10-plus-whec-rochester-ny/id547278741/reviews - App overview in markdown: https://appshunter.io/ios/app/news10-plus-whec-rochester-ny/id547278741.md - Rating breakdown: 5★ 5,939 · 4★ 1,013 · 3★ 357 · 2★ 120 · 1★ 229 ## What do users think of News10+ WHEC Rochester, NY? Overall sentiment: neutral **Pros** - ⭐ Great weather coverage - ⭐ Accurate news reporting - ⭐ Helpful alerts and notifications - ⭐ Useful for out-of-town residents **Cons** - 🐛 Buggy app with frequent crashes - 🔍 Difficult to navigate and find stories - 📺 Auto-playing videos and obtrusive layout - ⚠️ Unreliable push notifications - 🙄 Biased or incomplete news coverage **Commonly reported bugs** - App freezes when opening articles - Scrolling issues causing stories to jump - Push notifications not linking to correct stories - Video player issues and inability to disable **Most requested features** - Dark mode option - Improved search and navigation - Option to disable auto-play videos - Better weather coverage for local areas ## Newest reviews (10 of 74) ### 2/5 — Not useful *2025-10-22, version 6.2* I get text alerts on my phone from 10NBC, but when I click on it to open the app, it rarely links to the story referenced. Nor can I find the story by searching. I don’t find that useful. I use the app less and less. ### 3/5 — When app *2024-06-20, version 5.03.190061433* when the notifications pop up on my phone and I click on it, the article isn’t always available. It will take me to the blank live stream. When I go to look for the article it’s not available yet ### 2/5 — Needs improvement! *2024-01-10, version 5.03.190061433* Everyday, the 4:00PM has some kind of mistake. Either in pronunciation, switching from one person/story to another…or the weather-woman, Stacy Pensgen, with her double pointing gesture, or hand clasped like she is praying…and worst habit she has is READING the temps from the maps, or reciting the paths a system will take when they are shown on the screen! WE CAN READ TOOTS!!!! ### 2/5 — Weather coverage *2023-10-17, version 5.03.180061314* You are my ‘go to’ station for weather coverage! I live in Seneca County 5miles directly across Seneca Lake from Pen Yan - a distance of 5 miles as the ‘crow flies’. As a lifelong resident of Seneca County I depend on the forecast to determine my travel plans for each day. What happens in South County is not always the same weather hitting northern Seneca County due to influence of Lake Ontario. It appears Seneca County is not considered in your coverage area even though you cover all of Wayne County which extends further east than Seneca County! It is annoying to watch the weather map for fronts headed my way from the west when the weather person stands directly over Seneca County! Elevation and Seneca Lake affects our weather and will often ‘divert’ streams of weather coming from the west. It would be nice to be able to see the split in the weather fronts to see the line of snow/rain headed our way. In closing I really like the addition of Stacey Pensgen to your team. She and Rich Canigla give the most consistently accurate weather report for my area! ### 2/5 — Very liberal. *2023-04-29, version 5.01.100060349* This station does not report all the news and is censoring what you hear. To get the real news, you need to watch conservative and liberal news. Watch for the lies and you will notice that the main stream is twisting things. It is good for the weather however ### 4/5 — Problems *2022-08-22, version 4.35.900059880* I WANT to like the app more but I have a problem. When I scroll through the news it goes back to the top every 5 seconds. So I never see other stories than the top 4! I have tried turning my phone off. Not sure if it’s my phone or the app. It’s very frustrating to me. ### 2/5 — Can’t get passed the push notification screen *2022-06-22, version 4.35.740059530* How do you expect me to use this app if I cannot get passed this screen to read local news? ### 3/5 — Good local news, buggy app *2022-06-18, version 4.35.740059530* Their local news stories are generally well done. However, the newsfeed randomly jumps to the top of the list, which makes the app frustrating to use. ### 2/5 — Can’t scroll through articles *2022-02-25, version 4.35.740059530* App needs fixing. When you scroll through the headline articles you are randomly sent back to the top of the screen multiple times. Which is pretty annoying. ### 5/5 — Awesome! *2021-10-14, version 4.35.720059194* Great to able to say channel 10 news and weather anytime when I pick up my phone great job!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — bad app *2026-05-02, version 7.0* too many pop up ads while trying to read news stories. ### 1/5 — Bias *2026-03-06, version 7.0* Too much skewing in your reporting favoring the political left. Very disappointing, but typical of your “profession”. ### 1/5 — Crashes on iPhone 16 w/26.1 iOS *2025-12-10, version 7.0* The app crashes as soon as I try scrolling through the content. Running iOS 26.1 on iPhone 16pro ### 1/5 — Ice Ads run here👎 *2025-12-10, version 7.0* Ice Ads run here👎 ### 1/5 — Turn off auto playing video *2025-12-05, version 7.0* Annoying that you cannot turn off the video when starting the app. Give me the option to enable it or not. Just want to read the articles and not watch whatever is showing. ### 1/5 — New layout is bad *2024-08-26, version 6.0* The new layout of the app is less than desirable. The video player is obtrusive and the article organization underneath isn’t well laid out. It just feels kludgy. ### 1/5 — Remove auto play video *2024-08-11, version 6.0* Turning off auto play video doesn’t work while on WiFi. When I go to close the app, the mini player starts and have to close that as well. I just want to read news and not have to deal with videos. Please provide a dark mode as well. ### 1/5 — I get news notifications that don’t exist in the app. *2023-01-11, version 4.37.090060022* It’s all in the title. I’ll get a notification about some “breaking news”. I click it for more information and there’s no article in the app. It’s stupid. ### 1/5 — Pitifull *2022-08-18, version 4.35.900059880* There are metro upstate NY regions with a fraction of the Rochester area viewership that offer far superior news apps, Syracuse and Utica for example.. This one is bad an zero attempt is made to improve it. Sleezy pop up ads with no regard for the quality or lack of quality of advertisements. Really a surprisingly bad app. Always has been. Done. ### 1/5 — Love the news- hate the app *2022-02-28, version 4.35.740059530* I have an iPhone 12 the app skips and jumps around when scrolling through the story. When you scroll down it skips and brings you 5-10 stories up. I’ve tried deleting the app completely and re downloading it- still the same issue. Looks like I’ll only be using the channel 13 app for now. ## Most praised reviews (10 highest-rated) ### 5/5 — Weather *2024-04-08, version 5.03.190061433* Very accurate ### 5/5 — News is great *2024-02-20, version 5.03.190061433* Great news coverage ### 5/5 — E *2024-02-11, version 5.03.190061433* Eye contact ### 5/5 — Best morning weather person ever! *2023-07-21* Rich C delivers the best weather weekday mornings. He is clear, and memorable. His forecasts stay with me. Others I have listened to seem to go in one ear and out the other. I turn to him every morning and look forward to having a good idea of what the day will bring. He is terrific. I tell my family how great he is all the time. For me it is comforting to know I enjoy his reports and can count on Rich to start my day prepared knowing what to expect. Kudos Rich! And thank you! ### 5/5 — Great News Source *2023-04-08, version 5.01.100060349* Love the alerts and breaking news, news up to the minute, check several times a day. ### 5/5 — Channel 10 app *2023-01-02, version 4.37.090060022* I can’t get pass the Next button after it says notify me. So it’s basically a bad and unusable app. I’ve tried it for days & nothing changes so I’m unable to have the channel 10 app. Which now for local news I have to choose another network/channel. What a total bummer. ### 5/5 — Trouble installing on iOS 16.2 *2022-12-24, version 4.37.090060022* It installs. Then when I open it, the app wants me to touch notify in bottom right corner to send push notifications. I tap on the notify me and nothing happens. I can’t get past this screen to get it installed. I’ve had this app for years I don’t know why unless they need to put in a fix for this iOS version. Has anyone else had any problems or know how to skirt by this one? ### 5/5 — Best weather team in Rochester and beyond!!! *2022-12-03, version 4.37.090060022* Best weather team in ### 5/5 — Just a blank streaming message. *2022-08-20, version 4.35.900059880* No news here. ### 5/5 — Great News *2022-08-18, version 4.35.900059880* Great programming --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*