# Newt - Scooter Sharing — user reviews

> 105 indexed App Store user reviews of Newt by Newt Mobility, LLC., rated 4.87/5 from 22,803 ratings.

- Source: https://appshunter.io/ios/app/newt-scooter-sharing/id1472490342/reviews
- App overview in markdown: https://appshunter.io/ios/app/newt-scooter-sharing/id1472490342.md
- Rating breakdown: 5★ 21,069 · 4★ 1,069 · 3★ 322 · 2★ 86 · 1★ 257

## What do users think of Newt?

Overall sentiment: negative

**Pros**

- 🚀 Fun ride
- 👍 Easy to use app
- 🚀 Convenient transportation
- 👍 Great customer service

**Cons**

- 💰 Expensive for short rides
- 🐛 Glitchy app
- 🔒 Predatory pricing model
- 🚦 Limited usage area
- 🚲 Poor scooter quality
- ⏱️ Issues ending rides

**Commonly reported bugs**

- App incorrectly detects location, preventing ride end
- Scooters randomly slow down or stop working
- Charges continue even when ride cannot be ended

**Most requested features**

- Allow multiple scooter rentals on one account
- Improve app stability and functionality
- Provide clear information on hours of operation and usage zones

## Newest reviews (12 of 105)

### 3/5 — Price

*2024-04-15*

But expensive for 5 minutes ride

### 2/5 — Scooter

*2024-03-24, version 2.220.0*

Cost way to much for a quick lil ride 4$ for 2 min.

### 4/5 — Uber is cheaper.

*2024-03-07, version 2.220.0*

Next time I’ll save money and get an Uber

### 4/5 — Ride

*2024-02-13, version 2.220.0*

Warnings are way too loud and obnoxious but fun Ride

### 1/5 — Too slow!

*2023-12-05, version 2.115.0*

These scooters max out at 4mph...what's the point?

### 4/5 — So slow it was hard to stay balanced

*2023-12-02, version 2.115.0*

Kept slowing down on its own unpredictably too. Not sure if this was just my unit but will have to try another to see

### 1/5 — Junk

*2023-11-14, version 2.115.0*

Absolutely the worst scooters ever. Couldn’t make it 20’ on either of the two I tried. Still charged $2 each time for none working units. Wow!

### 1/5 — $47 for five mile round trip

*2023-11-07, version 2.115.0*

Between the $25 sign up fee, and $11 each way. At 51 cents/min, and a slow scooter, traveling by Uber is a much better value. Only do it for the fun of it.

### 3/5 — Lots of fun but….

*2023-11-01, version 2.115.0*

Top speed was only 10mph and need to expand parking zones to include the nearby hotels.

### 1/5 — SCAM

*2023-10-22, version 2.115.0*

I should’ve read the review first, I got charged $25 for no reason.  Worst app ever.  I’ve never written a review for an app before, please be advised — this is a complete scam and I don’t know how Apple allows this on their App Store.  I will be contacting Apple next: I just ended a call with my bank explaining this scam

### 3/5 — Overall convenient with connection issues

*2023-10-08, version 2.115.0*

I’ve used it about a half dozen times at this point. When it works it works well. However, there’s been about three scooters that I tried to connect to that either weren’t available or had some other problems.

### 2/5 — Poor scooter quality

*2023-09-28, version 2.115.0*

They asked for a review after 3 rides so I’m giving one. I’ve yet to find a good scooter. The first ones breaks we’re stuck making it unridable but I was still charged four dollars. The second one the throttle stuck which was a nice surprise the first time I wanted to stop at an intersection. The last one was the most decent but rattled so much it was obnoxious to ride.

App was easy to set up, would like to see Sign in with Apple or socials but other than that it was smooth. This review is really about scooter quality.

## Most critical reviews (10 lowest-rated)

### 1/5 — No pricing transparency

*2024-06-25, version 2.220.0*

It is impossible to find a pricing schedule for the service. Ultimately, in my opinion, it is overpriced. For a 10-15 minute distance by the slow scooter an Uber is likely cheaper and air-conditioned

### 1/5 — Stole My Money

*2024-05-04, version 2.220.0*

Horrible. Stole my money. Would only allow one rental. Obviously traveling with company. Started rental on one unit, still charged for the 45 seconds that it took me to realize that it was a waste.

### 1/5 — A waste of money, it’s cheaper to Uber

*2024-04-13, version 2.220.0*

So they don’t post prices anywhere, they only offer you prepaid plans which are like 33 dollars for one consecutive hour of riding the scooter. This is unnecessary if you are just going 10 min down the road which you would probably thinks costs a few dollars or 5 at most, but then you can’t park it anywhere so you have to park in the street and walk to anywhere that you may want to go further.  In total I road the scooter for ten minutes and spent 20 dollars, you can’t stop the time unless you are in specific spots, the scooters go extremely slow compared to other scooter share companies as well. I would definitely recommend to everyone that they should just Uber instead of wasting money on those things.

### 1/5 — Overpriced

*2024-04-01, version 2.220.0*

Overpriced and my kickstand kept falling

### 1/5 — App is glitchy

*2024-03-19, version 2.220.0*

Constantly reads you in an incorrect area not allowing you to disconnect or park

### 1/5 — Hours of operation.

*2024-03-17, version 2.220.0*

At 2am I find myself with awful heartburn from Olive Garden spaghetti.  So I head out in seek of some tums.  Hotel said that their convenience store is open 24 hours a day so I head there just for it to be closed.  Next idea Google said the cvs that’s around the corner is 24-7 so I head there on foot after passing one of these scooters, just for CVS to be closed.  While walking in the opposite direction is a Walgreens a half mile up the road.  I’m like I’ll use that scooter in my time of need.  I download the app and accept the $25 fee just to find out the scooters have a strict time line.  Nowhere on the site shows hours of operation.  So after a 1 mile walk I’m better but without a scooter ride.  I’ll delete the app now.  Off to leave a bad review to CVS.

### 1/5 — Awful

*2024-03-14, version 2.220.0*

The app crashes and the scooters don’t work half the time. Now I have multiple refunds after being on with support. Avoid like the plague.

### 1/5 — Strict about parking

*2024-03-05, version 2.220.0*

You can only park certain places and the gps map is not very good

### 1/5 — Scam

*2024-02-19, version 2.220.0*

Tried to charge my account 25$ before I even rented or selected anything!! The literal second step was adding your card information and I already felt skeptical about that. I put the card info in and press continue and immediately I got a text from my bank saying that newt tried charging me 25$!! That’s a lot of money to charge when I haven’t even done anything on your app yet!! Thank god I have my card locked while I’m on vacation or else I would have gotten scammed!!!

### 1/5 — Worthless

*2024-01-04, version 2.220.0*

Horrible.  Scooter goes 3 miles an hour.  No message, no support.  Not worth it.  Uninstalled.

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome

*2024-04-18, version 2.220.0*

Could be a little faster maybe I got a bad one but enjoyed my ride

### 5/5 — Buen provecho

*2024-03-30, version 2.220.0*

Excelente entretenimiento

### 5/5 — Best thing to do on iDrive!!!

*2024-02-24, version 2.220.0*

Besides the good food cool sites this the best thing

### 5/5 — Ride

*2023-12-30, version 2.220.0*

Awesome

### 5/5 — Muito legal

*2023-12-27, version 2.220.0*

Equipamentos novos ótimo passeio com a família

### 5/5 — Super fun but not cheap

*2023-11-17, version 2.115.0*

Quick learning curve, fun to ride! App was easy to learn too! Little expensive though. It was the same price as an uber.

### 5/5 — Newt scooter review

*2023-10-10, version 2.115.0*

Great way to scoot around ;) red zones are a pain but just be mindful of your map. Wish it was faster and had better brakes.

### 5/5 — Orlando trip

*2023-09-25, version 2.115.0*

Best ride in the international drive ever!

### 5/5 — Wow

*2023-06-20, version 2.115.0*

Ease of use is over the top!

### 5/5 — Sofia!❤️🫶🏾

*2023-05-07, version 2.115.0*

This app was very good especially if your in orlando Florida it is really fun to ride at night time 100% recommended

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
