# Newton MA 311 > City service request and information app for Newton, MA residents. (iPhone/iPad app by CITY OF NEWTON.) - Source: https://appshunter.io/ios/app/newton-ma-311/id727795081 (this page in markdown: same URL + `.md`) - Developer: [CITY OF NEWTON](https://appshunter.io/developer/1437308392) - Category: Productivity, Utilities - Price: Free - Rating: 1.27/5 from 11 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 60 MB - Languages: English - Released: 2013-10-24 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/newton-ma-311/id727795081/reviews.md ## What is Newton MA 311? Ask questions. Find Answers. Request Services. Newton MA 311 allows residents and business owners an avenue to get answers, report problems, and stay connected with Newton. ## Key features - Ask questions - Report problems - Request services - Stay connected with the city - Find answers ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/newton-ma-311/id727795081/reviews.md ### 1/5 — Useless App - Is this a beta version? *2021-09-03, version 19.3* I downloaded this app to report an issue. When typing, the keyboard covers the dialogue box! I had to frequently hide the keyboard just to see where I was in my report. Also, I received an email that my issue had been resolved. When I went to the app to view the resolution, there was nothing there! Did the app developer forget that part? Was any thought put into this absolutely worthless app? I expect better. Not worth the download and space taken in memory. ### 1/5 — Poor functionality *2021-07-30, version 19.3* I use this app all the time and struggle with it not working with Newton’s poor cell coverage. I end up submitting duplicate requests because I can’t tell if something was submitted successfully. In the latest iteration I am prompted to login AFTER I submit the request and don’t get a confirmation that it was submitted so I resubmit and then get things canceled due to being duplicates. Even on wifi the app is so slow. This could be so much more functional…. ### 1/5 — Terrible *2020-12-08, version 19.3* Low quality app. Links in the app don’t even work. ### 2/5 — Great Responders, Terrible Navigation *2020-03-12, version 19.3* I report potholes all the time with this. And the latest version was improved by placing frequently reported categories up top, and the “map” function now tries to helpfully enter an address automatically. Unfortunately it’s a different address from where one sets the pointer; a glitch I hope they can fix! ### 1/5 — Crap *2020-01-29, version 19.3* This NOT VERY GOOD 👎🏻. Will not load. ### 1/5 — Embarrassing *2019-12-03, version 19.3* Newton should be embarrassed to have this out in the world. Holy cow is it bad. ### 1/5 — Extremely poor quality full of bugs *2018-04-24, version 15.3.1* These municipal service apps are a great idea. Sadly, this is the worst I’ve seen. I urge the City to dump this provider and start over. There are several credible successful vendors out there. Citizens, struggle with this if you must, but tell the City to dump this app and get a good one. ### 3/5 — Not quite ready for prime time *2017-09-19, version 15.3.1* It seems like with a little attention to the underline code this thing could work properly I just tried to submit a dead raccoon alert as I drove cross town and the "find me" did not work and so I pulled over and typed in the address but failed to end because even though the state was already selected as MA my clicking "submit" request was rejected because it said the state wasn't selected. See previous sentence In a world where Microsoft has made mediocre software the norm this is a normal piece of software From the App Store I click the app support and it want to me to create ab account. No! ## Frequently asked questions about Newton MA 311 ### What is Newton MA 311? Newton MA 311 is a mobile application designed for residents and business owners in Newton, Massachusetts. It serves as a platform to ask questions, report issues, and request various city services, facilitating better communication with local government. ### What devices support Newton MA 311? Newton MA 311 is available on iPhones, iPads, and iPods. It also supports Apple Watch, allowing for convenient access to city services on multiple Apple devices. ### How often is Newton MA 311 updated? The latest version of Newton MA 311 is 19.3, which was released on June 14, 2019. While the app was last updated in 2019, it continues to offer core functionalities for city engagement. ### What is the user rating for Newton MA 311? Newton MA 311 has a user rating of 1.3 stars based on 11 ratings. This indicates a generally low user satisfaction level with the current version of the application. ### Is Newton MA 311 free to use? Yes, Newton MA 311 is available for free download and use. There are no costs associated with accessing its features or requesting services through the application. ### What age rating is Newton MA 311? Newton MA 311 has an age rating of 4+. This means it is suitable for children aged 4 and above, with no mature content that would restrict its use by younger users. ### Can I request services through Newton MA 311? Yes, a primary function of Newton MA 311 is to allow users to request services from the city. It acts as a direct channel for citizens to initiate service requests. ### Does Newton MA 311 have ads? The provided data does not specify whether Newton MA 311 contains advertisements. However, as a free government service app, it is unlikely to feature prominent advertising. ## Version history (last 1 release) ### 19.3 — 2019-06-14 Enhanced features. ## Apps similar to Newton MA 311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [ProRide](https://appshunter.io/ios/app/proride/id1661124533) | 5.0 (3) | Free | Productivity | | [DRIVN](https://appshunter.io/ios/app/drivn/id1446814293) | 1.0 (28) | Free | Productivity | | [ISPOR](https://appshunter.io/ios/app/ispor/id6447532773) | — | Free | Productivity | | [The Village Works](https://appshunter.io/ios/app/the-village-works/id1593829604) | 5.0 (1) | Free | Productivity | | [Revere311](https://appshunter.io/ios/app/revere311/id1256083849) | 5.0 (4) | Free | Productivity | | [PocketOverflow](https://appshunter.io/ios/app/pocketoverflow/id1640707675) | 2.5 (2) | Free | Productivity | ## More apps by CITY OF NEWTON - [Recycle Right Newton](https://appshunter.io/ios/app/recycle-right-newton/id1153041136) All apps by CITY OF NEWTON: https://appshunter.io/developer/1437308392 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*