# Newtown Savings Bank Mobile — user reviews > 23 indexed App Store user reviews of Newtown Savings Bank Mobile by Newtown Savings Bank, rated 4.83/5 from 2,269 ratings. - Source: https://appshunter.io/ios/app/newtown-savings-bank-mobile/id1037160696/reviews - App overview in markdown: https://appshunter.io/ios/app/newtown-savings-bank-mobile/id1037160696.md - Rating breakdown: 5★ 1,950 · 4★ 163 · 3★ 36 · 2★ 13 · 1★ 22 ## What do users think of Newtown Savings Bank Mobile? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Intuitive and fast - 👍 Excellent customer service - 👍 Convenient for out-of-state customers - 👍 Customizable dashboard - 🔒 Secure with TouchID **Cons** - 🐛 Manage payments link not working on mobile - 💰 Unfair fees for transfers between accounts **Commonly reported bugs** - Deposit confirmation numbers required - App crashes when trying to set up deposit account **Most requested features** - Show current balance instead of available balance - Reimburse ATM fees for non-Newtown ATMs ## Newest reviews (9 of 23) ### 5/5 — Newtown Savings Banking with ease *2020-03-08, version 2.16.1* The bank is is super easy and convenient to use! ### 5/5 — The best!! *2020-03-04, version 2.16.1* Excellent and very convenient! ### 5/5 — Great AA+ *2020-02-03, version 2.15.1* Great bank, customer service very knowledgeable, professional, great application. ### 5/5 — Excellent Mobile Banking App *2020-01-07, version 2.15.1* The NSB mobile banking app is easy to use and very convenient. Paying bills is super quick and easy. I can easily view all of my accounts. Very well done! ### 5/5 — Love the app! *2020-01-03, version 2.15.0* This app consistently works well. It allows me to live out of state and maintain my NSB checking and savings accounts. ### 5/5 — Happy customer *2019-12-19, version 2.15.0* I love the bank , personal service , always very helpful. So I’m 90% satisfied. One area that I’m not, first is how the bank charges me to take cash out of a ATM which isn’t a Newtown ATM. There is limited number of Newtown banks to get cash from and the other banks already charge me extra. I think Newtown should reimburse me for the money that the other bank charges if there isn’t a Newtown bank within 5 miles. ### 5/5 — Good *2019-07-05, version 2.5.0* Just What I Expected. ### 5/5 — Fully Updated & Fast *2016-06-13, version 2.1.2* This is a massive improvement over the previous app. Design & functionality are easy to use, full-featured, and fully updated. My favorites: -Security is updated and includes TouchID. -Dashboard (homescreen) is customizable. -Most of all... It's Fast. Most things load instantly. (And unlike the old app, when it does need a moment to load, you get a tiny loading icon in the middle of the screen.) ### 5/5 — New app is good *2016-05-06, version 2.0.39* The new app is pretty good. It will take awhile to get used to. Not as simple as the old one. Although you are able to do more things and see more things on this new app it's a bit confusing. The one think I don't like is that when looking at all your accounts it shows the 'available' balance instead of the 'current balance'. This is a bit deceiving because the 'available' balance is showing the extra $500 overdraft coverage but if you use that then you get hit with an overdraft fee of $39! So why not just show the 'current' balance instead??! I hope they fix this. I do like that it has the fingerprint log in which makes it quite convenient. Mobile bill pay is a nice feature too. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unfair fees *2022-01-11, version 2.37.0* I should be aloud to transfer money from one account to the other without being charged a fee it’s my money which I will be removing as soon as I purchase a safe ### 1/5 — Confirmation numbers *2020-03-24, version 2.16.1* Deposit needs confirmation numbers ### 1/5 — Horrible! *2017-01-02, version 2.2.4* Can't set up a deposit account. Crashes 100% of the time ### 3/5 — Manage payments *2021-11-07, version 2.36.0* Manage payments link does not work on Mobile devices. It use to work but now it doesn’t. ### 5/5 — Newtown Bank *2023-02-01, version 2.48.0* App is great and so easy to use, I love it! ### 5/5 — My favorite bank!!!!!!! *2022-10-09, version 2.46.0* I love everything about the bank. Friendly and enjoyable every time I am there. They have helped me in situations when I needed them. ### 5/5 — Great Local Bank App *2021-08-31, version 2.33.4* Intuitive and easy to use, local bank, works well and handles all my banking needs. ### 5/5 — NSB *2021-07-06, version 2.31.1* It works very well but it has taken awhile to get to this point. But I’m happy ### 5/5 — Newtown saving *2020-09-12, version 2.22.0* Best bank in Connecticut small personal excellent follow up Brookefield branch great ### 5/5 — App works great *2020-07-30, version 2.20.0* Newtown Savings Bank mobile app is easy to use, very concise and intuitive. You can get everything you need very quickly, reps are responsive. Great experience. ## Most praised reviews (4 highest-rated) ### 5/5 — Transactions *2020-06-03, version 2.18.2* Excellent online service, but just noticed that All Transactions for April and most of May, 2020, in my accounts, are not listed!! Any reasons? Dr. Rida Ali ### 5/5 — Review *2020-05-27, version 2.18.2* Simply the best!!! ### 5/5 — Works well *2020-04-10, version 2.16.1* I had some issues with the app and spoke to someone at the bank who walked me through the fix. Great support! ### 5/5 — Review *2020-03-13, version 2.16.1* App is excellent and very user friendly - makes banking easy and convenient --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*