# Nexar Classic — user reviews

> 346 indexed App Store user reviews of Nexar Classic by Nexar Inc., rated 4.40/5 from 12,272 ratings.

- Source: https://appshunter.io/ios/app/nexar-classic/id996931497/reviews
- App overview in markdown: https://appshunter.io/ios/app/nexar-classic/id996931497.md
- Rating breakdown: 5★ 9,777 · 4★ 562 · 3★ 397 · 2★ 298 · 1★ 1,238

## What do users think of Nexar Classic?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to set up and use
- 📽️ High-quality video recordings
- 🗺️ Helpful GPS and location features
- 💯 Excellent customer support
- 🔍 Useful for accident evidence

**Cons**

- 🔋 Drains phone battery quickly
- 🔒 Privacy concerns with location tracking
- 🐛 Unreliable auto-start/stop recording
- 🤖 Buggy app with frequent crashes
- 🤔 Confusing or missing features

**Commonly reported bugs**

- GPS data not recorded properly
- App fails to connect to dash cam
- Videos not syncing to phone or cloud

**Most requested features**

- Display vehicle speed in recordings
- Allow manual control over recording settings
- Improve integration with Apple CarPlay
- Add option to disable location tracking

## Newest reviews (16 of 346)

### 3/5 — Issues with app

*2026-08-18, version 6.18.0*

The app no longer saves full drives to my phone, which it used to do. To create a clip from a drive I have to be in the car, connected to the camera and it takes literally 2-3 minutes to create and save a 30-second clip. I’ve cleared my phone storage, checked all of my settings, and it seems like it should be saving videos but doesn’t. 

The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.

I’ve gone through the AI support questions and nothing is ever resolved.

### 4/5 — Snap Camera into Mount

*2026-08-07, version 6.18.0*

If using the NEXS1 with HD Smart Dash Camera Suction Mount, push camera firmly into USB-C port in mount. It will “pop” in. You will know when it happens. Hopefully, this information will prevent a new user from mistakenly thinking power cord and/or suction mount is broken.

### 2/5 — NEXC2 can’t pull cabin video

*2026-06-06, version 6.18.0*

The app while it’s functional does not let you pull the cabin video, only the front facing one. It kind of defeats the purpose if the video you need has recordings of things occurring behind the car that you can see through the rear view only.

### 1/5 — Bugged out

*2026-04-18, version 6.17.0*

I hit add another camera trying to see to what would happen now no matter how many times I close the app I can't get to the home screen to view the actual camera I have I'm very upset I purchased this device

### 4/5 — Nexar saving footage

*2026-04-10, version 6.17.0*

I took notice recently my dash cam won’t duplicate the footage I requested and save into my files.

### 1/5 — CarPlay

*2026-03-30, version 6.17.0*

Nexar pro will not work with my CarPlay rendering Nexar useless and was a waste of money

### 1/5 — Dont buy!!!! Waste of money

*2026-03-28, version 6.17.0*

Like many have said it will give u headaches upon headache. I don’t understand what happen it was great at first I can see the video La right away and it would record really good. If I did a hard break it would alert me that it made a video from the long video and now the stupid thing won’t let me see the videos unless I sit in my car and wait hours to load. Then when I tried to watch a video it said the dash cam wasn’t connect to my device I went to connect and it logged me out and says it can’t find my device 
I’ve tried everything and nothing works!!!!POS!!

### 1/5 — Fix your app

*2026-03-19, version 6.17.0*

I’ve made multiple attempts to log back in to my account and the SMS text won’t send to my phone. I’ve reinstalled the app multiple times.

### 1/5 — Never works when I want it

*2026-03-04, version 6.16.2*

I hate this dash camera, it never works when I want it to , it shuts off on drives ! When I almost got into a car accident it shut off 5 mins before so I couldn’t even look back on it ! I also have trouble with this app !

### 1/5 — Garbage app

*2026-02-16, version 6.16.1*

Only the first 3 seconds of the trip get saved on the app

### 1/5 — Just look for a different dash cam

*2026-02-06, version 6.16.1*

Since owning a Nexar dash cam, the software and hardware had given me nothing but headaches and issues. The videos do not save to SD card even if the option is selected. The app always runs in the background so your battery drains quickly. The only way I would get this to work is if I used my iPhone storage which would would fill up quickly (2-4 days) and I would have to reset it constantly. What really sparked me to write this review was when the camera stopped connecting to my phone altogether. No updates, no iOS changes, same settings, it just stopped working no matter what I did. The camera wasn’t damaged either. Stay far far far away from any Nexar powered dash cameras.

### 1/5 — Does not record

*2026-02-03, version 6.16.1*

Would not recommend this, consumed a lot of battery, sometimes wont record, all of the new dashcams have an internal battery which then sends it to the cloud but if by your chance doesnt connect to the camera it will fail to record. The fact it requires a consistent wifi and bluetooth connection makes it an issue.

Ive been using this for 5 years because I couldn’t afford a new one and what Ive always had to do was check whether it was recording or not and I had to close the app or turn off the camera an turn it back on each time in order to record. Its best to have an SD card in which you can connect to bluetooth to view the internal contents of the clips.

Id recommend the garmin dashcams

### 2/5 — Anderson

*2026-01-27, version 6.16.1*

it’s not working properly it don’t be connected to the Internet sometimes and when I do connected to the Internet, it goes off

### 3/5 — 4 year old dash cam

*2026-01-20, version 6.16.1*

The app stop working after six year of using it. Dash cam work but it won’t Bluetooth to my phone

### 2/5 — Anderson

*2025-12-04, version 6.16.1*

it’s not working properly it don’t be connected to the Internet sometimes and when I do connected to the Internet, it goes off

### 1/5 — This app is kinda bad

*2025-11-30, version 6.16.1*

I've had to un-add and re-add my camera multiple times now because either the app or the camera quits recording and forgets it's relationship with my phone. I just opened the app up and my camera is just completely gone. It wants me to install a new one as if I haven't had the same freaking Nexar dash cam for the last 3 years. Do better. My last recording was Nov. 6, 2025, just went for a drive today (30th). Is there a video there? No…

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t buy

*2026-08-03, version 6.18.0*

Do not buy this unreliable piece of junk

### 1/5 — Preview dash cam & Update firmware options block

*2026-07-28, version 6.18.0*

Preview dash cam & Update firmware options block. Not a safe app to use especially if you are being watched by federal agents

### 1/5 — Buggy app

*2026-07-19, version 6.18.0*

The app is not good by any means, creating clips in the app is very frustrating. You should just be able to download the entire video instead of creating a clip. In addition, the clip takes ages to create and then you have to download it which takes forever as well.

If you have wireless Apple CarPlay (or Android Auto assuming), good luck getting the app to work correctly with the dash cam.

### 1/5 — Poor navigation for customer service

*2026-07-16, version 6.18.0*

There isn’t a way to stay on one customer support thread, so when the day ends and my problem still isn’t resolved (going on over a week now of the camera not working), I have to start a new chat with the bot to then talk to a person and let them know that I was already talking with a person about my issues yesterday. Also, I was scheduled to get a call to talk about the broken dash cam, but that never happened either.

### 1/5 — Goes out a lot

*2026-07-02, version 6.18.0*

This device goes out constantly, and I don’t understand. Just frustrated.

### 1/5 — NEXC2 can’t pull cabin video

*2026-06-19, version 6.18.0*

I tried the new version of the app that allows you to flip to the rear camera when trimming. It is able to pull the main video but just says it can’t connect when it tries to flip to the rear, it’s like the functionality for rear pulling isn’t available.

### 1/5 — Worthless

*2026-06-09, version 6.18.0*

Keeps disconnecting. Had to reconnect everytime. Video is decent. Can not read license olates especially in night videos. Just grab a different dash cam.

### 1/5 — Data security and surveillance

*2026-05-25, version 6.18.0*

I reached out to Nexar about the reported Flock Safety partnership and what it means for customers like me. I bought this dash cam for my personal safety on the road — not to unknowingly participate in a surveillance network that could capture footage on or near my own property.
When I contacted support, I received a generic AI response that clearly didn’t address anything I asked. That alone says a lot about how seriously Nexar takes its customers.
Until there is full transparency on this partnership and a clear opt-out, I can’t recommend this product to anyone who values their privacy.

### 1/5 — Not happy with this unit

*2026-05-22, version 6.18.0*

After a year it won’t connect to WiFi it won’t do anything and then it works again out of nowhere  customer service is weak and not responsive to questions or complaints Iam now looking for a new better camera

### 1/5 — Not iPhone friendly

*2026-04-22, version 6.17.0*

Every time I switch vehicles I have to repeat the pair process and if you forget it won’t be linked to your phone. Good camera bad app

## Most praised reviews (10 highest-rated)

### 5/5 — The best dash cam

*2026-08-04, version 6.18.0*

It drains my battery but I always have my phone in charging while in car. The app works great I have 2 Nexar dash camera one in my Nissan rouge used to be in my 2018 dodge grand caravan and one in my 2020 Ken worth dump truck. Highly recommend

### 5/5 — Extremely disappointed!!

*2026-02-08, version 6.16.1*

I bought the Nexar one ( front and in cabin ) a couple years ago and out of nowhere, my camera falls with adhesive still attached to the camera. I've been contacting Nexar since Nov 2025 in regards to this situation and was asking them to replace the adhesive. Still to this date, nothing!!! After going back-and-forth I decided to buy my own of adhesive And install my camera back. Well guess what, my camera no longer works!!!! I'm extremely disappointed with this company and their way of handling this situation. I've spoken to about 15 different people and nothing has been done. Their solution is for me to buy a new camera with a 10% discount. 10% are you kidding me!!! Not only that, they want me to buy the whole set. The only part of my camera that does not work is the forward facing. And that would be the only part I need to replace, but they're trying to make me buy the whole thing!! Unbelievable!!! Extremely extremely disappointed!!! Only reason for five stars, so it gets viewed.

### 5/5 — Was great

*2026-01-20, version 6.16.1*

I have a older camera and it appears that it isn’t supported anymore, not sure why just cause my cameras older it wont work all of a sudden

### 5/5 — One not working

*2025-12-12, version 6.16.1*

Sergio from Nexar went out of his way to help me get my One back up and running. We worked through chat and a personal call from him to troubleshoot my One over several days.

### 5/5 — Great app, support and camera

*2025-11-17, version 6.16.1*

Easy install for the camera and easy connection to the app. My #1 concern was how easy it would be to send a clip to someone. It’s very easy and customer support was super helpful. They answered my basic questions before and after my purchase.

### 5/5 — Gold delivery inc

*2025-11-13, version 6.16.1*

I’m using this product more than 15 years. They are very good product. Save me so many time with accident real time video GPS so very very good. I love to use this. Thank you this kind of product. We have it.

### 5/5 — Repeat Customer.

*2025-11-10, version 6.16.1*

I purchased a Beam2 recently for the front facing feature and the cabin feature. I’m back for the rear view camera to make things safer behind the wheel. Customer service has been excellent via chat and get back to you rather quickly. I had a couple of questions today and Christian in the support department was professional and courteous.  I feel I have made informed purchases for my safety. I recommend giving Nexar a try. The products are amazing and reliable and I love being able to check on my car when I’m not even in it!

### 5/5 — Useful

*2025-08-19, version 6.16.1*

Last weekend I had a collision, the car in front of me cut into my line without looking, I used the app to send a report to my insurance on spot and with the evidence they prove the car before me is 100% responsible. Everyone need this dash cam!

### 5/5 — Nexar

*2025-07-14, version 6.16.1*

I just really enjoy my Nexar dash cam and rear cam. It is very easy to navigate through the app and it is very reassuring especially driving in heavy traffic. Just love it.

### 5/5 — Excellent

*2025-06-26, version 6.16.1*

App works great and allows me to see my dashcam footage on my phone. Only issue I have is being unable to have multiple cameras on one app when I move from vehicle to vehicle. Not a big issue I just have to pair to the new dashcam each time I move to use a different vehicle.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
