# Nexera: AI Tools Learning App — user reviews

> 25 indexed App Store user reviews of Nexera by EmberTech, rated 4.40/5 from 773 ratings.

- Source: https://appshunter.io/ios/app/nexera-ai-tools-learning-app/id6759315582/reviews
- App overview in markdown: https://appshunter.io/ios/app/nexera-ai-tools-learning-app/id6759315582.md
- Rating breakdown: 5★ 533 · 4★ 121 · 3★ 60 · 2★ 29 · 1★ 30

## Newest reviews (5 of 25)

### 2/5 — Confused

*2026-09-08*

It’s hard to follow and understand

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Sorry things felt hard to follow - I'd like to understand exactly where you got stuck. Email me at monica@nexera-app.com and I'll personally help sort it out.

### 3/5 — Needs media

*2026-08-23*

Could use some 
media or at least audio to help demonstrate

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Good to know - many lessons do already have an audio option, so check for that icon. I'll pass along the request for more visuals too. If that helps, we'd love it if you'd consider updating your rating. Email me anytime.

### 3/5 — Thoughts

*2026-07-26*

Intro is pretty generic.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Sorry the intro didn't grab you - Nexera is continuously expanding with deeper content beyond the basics. Email me at monica@nexera-app.com and I'll point you toward lessons that go further.

### 2/5 — Learning tool

*2026-07-25*

In my eyes are very generic tool created by AI for myself not useful I quit

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Just to clarify - our lessons are written by a dedicated content team, not generated by AI. Sorry it didn't feel like the right fit for you. Email me at monica@nexera-app.com if you'd like to share more detail.

### 3/5 — Usability

*2026-07-15*

The app should allow text to voice allowing one to listen. Also it should show you your progress and where you left off.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Both of those are great points - audio is already available on many lessons, and progress tracking is valuable feedback I'll pass directly to the team. Email me at monica@nexera-app.com anytime.

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam site, don’t trust

*2026-09-07*

Without clicking on the subscribe buttons on their app, Nexera began charging me as a subscribed customer. Luckily, my bank was notified after the first charge and their attempts for $38+ for monthly “subscription” have been denied.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. That's not the experience we want for you. I'd like to look into your account personally - please email me at monica@nexera-app.com with your account details and I'll sort this out.

### 1/5 — not convincing

*2026-09-04*

- I had paid for a one week „appetizer“.

- I asked the support for general assistance re: you can‘t copy /paste the prompts from the lessons, I didn’t receive any reply.

- I cancelled within this first week

- they didn’t even let me see the first 6 or 7 lessons  in a time convenient for me? and cut me out of the whole first week? 

If so, I am fairly sure your biz model will not work for very long.
P.S. from the bit I was going through, the baby-steps curriculum is not for professional filmmakers.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Sorry you didn't get a reply from support, and that the first week didn't line up with your schedule - that's not the experience we want. Please email me at monica@nexera-app.com and I'll personally follow up, including your notes on the curriculum.

### 1/5 — Pure text no audio or video

*2026-09-01*

For anyone dyslexic this format is doesn’t work

### 1/5 — Scam

*2026-08-24*

Very bad instructions

**Developer response:** Hi Ted, Monica here, Head of Customer Care at Nexera. I'd like to understand what happened with the instructions. Please email me at monica@nexera-app.com and I'll personally look into it.

### 1/5 — Not for educators

*2026-08-15*

Everything is aimed at business even though they advertised it for educators.  Most of this stuff is totally useless to me.  I’m very disappointed.

**Developer response:** Hi Jlandt, Monica here, Head of Customer Care at Nexera. I'm sorry the content you found leaned business-focused when you came in expecting an educator-specific angle - that gap is genuinely on us to close, and I don't want to be defensive about it. Email me at monica@nexera-app.com and I'll make sure this reaches the content team, and see if there's anything currently available that's a better fit for your work.

### 1/5 — Rubbish app

*2026-08-14*

Not working, done waste your money

**Developer response:** Hi Dandizzo, Monica here, Head of Customer Care at Nexera. Sorry to hear it's not working for you - that shouldn't be happening. Email me at monica@nexera-app.com with your device and account details and I'll personally look into what's going wrong.

### 1/5 — Paywalls

*2026-08-03*

One of the first lessons said there was a free app called Poe.  I went to use it but Poe costs money and there was no freemium version.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Thanks for flagging that - if a lesson's info on Poe's pricing is outdated, I want the team to fix it. Email me at monica@nexera-app.com with the lesson name and I'll get it corrected.

### 1/5 — Something Went wrong

*2026-07-14*

The app will not even load. Did I just submit a payment or something I cannot even get to work?  I was very excited about this app, save yourself the trouble and do not bother with this app. I’m so disappointed.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. That definitely shouldn't be happening - especially right after signing up. Please email me at monica@nexera-app.com and I'll personally look into your account and make sure everything is sorted for you.

### 1/5 — Is writing-reading-emails the only thing ClaudeAI can do?

*2026-06-28*

I’m seeking help from AI to help me characterize, download, and analyze public web-based solicitations for jobs that trick needy workers into forced-labor scams.

I’ve written Python code that does just that but need help finding enough deceitful content to compare to legitimate job offerings to build my own LLM database that serves as the basis for building models that detect “the semantics of deceit”

So far all your product wants to do is coach me through building automated apps that read, create, or organize emails and documents I’ve got in front of me.

So far all your tool and my $20 has achieved is convincing me how TOTALLY OVERHYPED AI is!

Thanks for nothing. Nexera. You’ve proven to be little more than the latest tech-huckster in a career that has fended off far too many such useless hyped tools!

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. Nexera is focused on teaching AI tools through bite-sized lessons - it sounds like you may have been looking for a different kind of product. I'd genuinely like to help. Email me at monica@nexera-app.com and I'll look into a resolution for you.

### 1/5 — Double charged

*2026-06-17*

They offered me 50% off after that I filled everything to get enrolled and make a payment too but after that I checked my bank account I saw I was charged twice and I did contact NEXERA support they asked the screenshot of the payment I made, I sent the screenshot again they want my bank and card information but I declined their request coz I thought I got scammed and I called my bank to dispute transaction can’t trust anymore.

**Developer response:** Hi, Monica here, Head of Customer Care at Nexera. I hear you and I want to look into this personally. Please email me at monica@nexera-app.com - I'll review your account and work to get this resolved for you directly.

## Most praised reviews (10 highest-rated)

### 5/5 — Mails

*2026-09-05*

Excellent

**Developer response:** We appreciate your wonderful feedback! Your thoughts mean a lot to us.

### 5/5 — Simple and Effective

*2026-08-12*

Nexera is providing me answers for questions that I always asked myself about ai briefly and straightforward.

**Developer response:** We're glad to hear that you're finding the app straightforward and effective in providing clear answers to your AI questions! We appreciate your support!

### 5/5 — Fedapac

*2026-08-04*

Top spin

**Developer response:** We appreciate your positive feedback and are glad you're enjoying the app!

### 5/5 — AI Learning

*2026-07-30*

The lessons are direct and to the point. It gives a structured lesson and bullet points that can be easily memorized

**Developer response:** We’re glad to hear you appreciate the structured lessons and clarity! Our lessons are designed to be straightforward and easy to memorize, ensuring a smooth learning experience. If you have any thoughts or suggestions, feel free to reach out!

### 5/5 — Regional Vice President

*2026-07-21*

Manno

**Developer response:** We appreciate your feedback!

### 5/5 — I love the Nexera app!!!

*2026-06-18*

This is an absolutely amazing & game changing app…. Congratulations to the development team!!

**Developer response:** Your enthusiasm is contagious - we love hearing that you find the app game-changing! We'll keep working hard to bring you even more great features. Thanks for being a part of our journey!

### 5/5 — Nexera’s AI Tools

*2026-06-17*

It’s a learning app so a bit redundant. I will dive deeper to find something I don’t already know.

**Developer response:** We’re glad you’re diving into the app and exploring its features. Happy learning!

### 5/5 — Love this app!

*2026-05-24*

Been using this app for a few weeks now and really enjoying it! It starts with easy lessons and little practice tasks, so getting into AI doesn’t feel overwhelming. But there are also more advanced courses if you want to dive deeper. Really cool app 👌

**Developer response:** Really glad the balance is landing well - easy start, then deeper when you're ready. Enjoy the journey! 😊

### 4/5 — I need to be dangerously!

*2026-06-23*

I can see how this puts you in the know with a little guidance in the beginning!  Nice!

**Developer response:** Love the energy, Matt! Sounds like you're ready to go deep - that's exactly the mindset Nexera is built for. If your experience feels close to perfect, we'd love it if you'd consider updating your rating to 5 stars!

### 4/5 — Definitions needed

*2026-06-19*

No explanation or definition of Claude jargon

**Developer response:** That's fair feedback - Claude has its own vocabulary and a bit more context would help. I'll pass this directly to the content team. If you'd consider updating to 5 stars once that improves, we'd really appreciate it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
