# Nexera Mobile — Business Softphone & Queues

> Business softphone for VoIP calls, queue management, and team transfers. (iPhone/iPad app by RCSC (NW) Ltd.)

- Source: https://appshunter.io/ios/app/nexera-mobile/id6773763405 (this page in markdown: same URL + `.md`)
- Developer: [RCSC (NW) Ltd](https://appshunter.io/developer/1865777390)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 16.0 · 12 MB
- Languages: American English
- Released: 2026-06-08
- Data updated: 2026-11-10
- Monetization: free

## What is Nexera Mobile?

Nexera Mobile turns your iPhone into a professional business softphone. Make and receive calls through your company's call centre system, manage queue availability, and stay connected wherever you are.

KEY FEATURES

• VoIP Softphone - Make and receive business calls over WiFi or mobile data
• Native Call Experience - Incoming calls ring like regular phone calls via CallKit
• Queue Management - Log in/out of call queues, pause/unpause per queue
• Team Transfer - Transfer calls to available team members with live status
• Contact Integration - Access both platform and device contacts
• Push Notifications - Receive calls even when the app is in the background
• Secure Connection - All calls encrypted with SRTP/DTLS

GETTING STARTED

1. Your administrator generates a QR code from the Nexera Call Platform admin portal
2. Scan the QR code with Nexera Mobile to provision your extension
3. Start making and receiving calls immediately

Nexera Mobile connects to the Nexera Call Platform - a modern, cloud-based call centre solution. Contact your administrator for access.

Powered by Nexera AI Systems

## Key features

- VoIP Softphone for business calls
- Native call experience with CallKit
- Call queue management
- Team call transfers with live status
- Platform and device contact integration
- Background call reception via push notifications
- Encrypted calls with SRTP/DTLS

## Is Nexera Mobile safe?

Not enough ratings yet to assess Nexera Mobile.

## Is Nexera Mobile legit?

Nexera Mobile appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Nexera Mobile is 65 out of 100 points across 7 verification signals from App Store and developer data.


## Frequently asked questions about Nexera Mobile

### How do I set up Nexera Mobile?

Your administrator generates a QR code from the Nexera Call Platform admin portal. Scan this QR code with Nexera Mobile to provision your extension and begin making and receiving calls.

### What devices does Nexera Mobile support?

Nexera Mobile is currently supported on iPhones.

### Is Nexera Mobile secure?

Yes, all calls made through Nexera Mobile are encrypted using SRTP/DTLS for a secure connection.

### Can I manage call queues with Nexera Mobile?

Yes, you can log in/out of call queues and pause/unpause your availability per queue directly within the app.

### Does Nexera Mobile integrate with my device contacts?

Yes, Nexera Mobile allows you to access both your platform contacts and your device's native contacts for easy calling.

### How does Nexera Mobile handle incoming calls when the app is in the background?

The app utilizes push notifications to ensure you receive calls even when it is running in the background.

### What is the age rating for Nexera Mobile?

Nexera Mobile has an age rating of 4+, making it suitable for a wide range of users.

### How often is Nexera Mobile updated?

The latest version, 1.0.2, was released on 2026-06-09, indicating recent development activity.

## Version history (last 3 releases)

### 1.0.2 — 2026-06-09

1. Fix caller ID — incoming calls now show the phone number instead of the display name when that's more appropriate       
  2. Fix ringtone — uses .default audio mode in the push handler and switches to .voiceChat only on answer                   
  3. Fix ICE gathering timeout — reduced from 5s to 2s, plus a fix for a pre-build race condition                            
  4. Major softphone quality overhaul — broad improvements to SIP, audio, CallKit, and resilience                            
  5. Fast call cancellation — uses a regular APNs push to cancel calls quickly

### 1.0.1 — 2026-06-08

- Incoming calls now ring reliably when the app is in the background or the phone is locked
  - Significantly faster call connection after answering (reduced from ~10s to ~2s)
  - Improved reliability of push notifications on iOS 15+

### 1.0.0 — 2026-06-08

No release notes.

## More apps by RCSC (NW) Ltd

- [WTS Staff](https://appshunter.io/ios/app/wts-staff/id6780801956)
- [Threes & Fives](https://appshunter.io/ios/app/threes-and-fives/id6821590517)

All apps by RCSC (NW) Ltd: https://appshunter.io/developer/1865777390

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-10.*