# nexmobile > Mobile app for reviewing and submitting health benefit claims with real-time adjudication. (iPhone/iPad app by NexgenRx Inc..) - Source: https://appshunter.io/ios/app/nexmobile/id1134346188 (this page in markdown: same URL + `.md`) - Developer: [NexgenRx Inc.](https://appshunter.io/developer/1134346187) - Category: Medical - Price: Free - Age rating: 12+ - Requires: iOS 13.0 · 43 MB - Languages: American English - Released: 2016-09-28 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nexmobile/id1134346188/reviews.md ## What is nexmobile? NexgenRx’s Mobile App allows plan members to review and submit their benefit claims from the convenience of their mobile device. Submitting a claim will be adjudicated in real-time giving the plan member instant notification of their claim status. Claims history, plan and member information can be reviewed and updated in real-time. ## Key features - Submit benefit claims - Real-time claim adjudication - Instant claim status notification - Review claims history - Update plan information - Update member information ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/nexmobile/id1134346188/reviews.md ### 3/5 — It’s ok *2026-07-07, version 2.3.38601* It’s ok better than sending claims by snail mail not very intuitive hard navigation back and forth when a claim is started Definitively could be improved in today’s AI world of computer science ### 1/5 — Worst Benefits *2026-03-19, version 2.3.38601* Worst service ever, no direct billing. Submitted a claim for for 2 corrective lenses. Paid 550$ out of pocket, to find out my claim is denied after 10 business days. Get denied for coverage that’s owed. Get hung up on. ### 1/5 — Unuser friendly *2025-07-01, version 2.3.37554* Impossible to change password ### 1/5 — The worst customer service I ever experienced. *2025-01-23, version 2.2.34352* I called the customer service number. The lady who picked up the call was extremely rude and I am shocked that she cut the call when I asked about my claim amount which had been showing pending for 2 months. I didn’t deserve to be treated like that! Very disappointed and upset. ### 1/5 — Terrible service *2025-01-07, version 2.2.34352* I was just in the phone with a person. Not sure what here name was. But she hang up on me and did not provide any help. ### 1/5 — What a disaster! *2024-08-14, version 2.2.32111* This company’s customer service team is just ridiculous. I call the member line and reach voice mail, waiting weeks for approval, no managers to speak to. What a ridiculous company lol ### 5/5 — Impressed! *2023-12-12, version 2.0.31197* Fantastic insurance company. Quick refunds, great coverage. ### 1/5 — No support for dark mode *2022-01-02, version 2.0.25110* Had to turn my dark mode off, the app was unusable with it on ### 1/5 — Poor app *2020-12-22, version 2.0.15713* There is no “Submit Claims” in the app. It is so frustrating. And customer service is too slow. ### 5/5 — Better update *2019-09-06, version 2.0.10260* App looks better and nice update to make it more user friendly ## Frequently asked questions about nexmobile ### How do I submit a claim using nexmobile? You can submit your benefit claims directly through the nexmobile app. The app allows for convenient submission from your mobile device, streamlining the process. ### What kind of information can I review in nexmobile? In nexmobile, you can review your claims history, as well as your plan and member information. This data can also be updated in real-time within the app. ### Is nexmobile available on Android devices? The provided data indicates that nexmobile is supported on iPhone and iPad. Further platform compatibility details would need to be confirmed. ### When was nexmobile last updated? nexmobile was last updated on October 21, 2025, with version 2.3.38601. This suggests regular updates to maintain functionality and security. ### What is the age rating for nexmobile? nexmobile has an age rating of 12+. This indicates it is suitable for users aged 12 and older. ### Does nexmobile offer real-time claim adjudication? Yes, nexmobile offers real-time adjudication for submitted claims. This provides plan members with instant notification of their claim status. ### Is nexmobile free to use? Yes, nexmobile is available for free. There are no costs associated with downloading or using the app. ### Who developed nexmobile? nexmobile was developed by NexgenRx Inc. They are the provider of this mobile application for benefit plan members. ## Version history (last 5 releases) ### 2.3.39197 — 2026-08-17 Minor Updates and fixes ### 2.3.38601 — 2025-10-21 Bugfixes ### 2.3.37554 — 2025-05-28 Improved receipt uploads. ### 2.3.36400 — 2025-02-25 Minor updates and fixes ### 2.3.36263 — 2025-02-15 Minor updates and fixes ## Apps similar to nexmobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Members Health Inc](https://appshunter.io/ios/app/members-health-inc/id6736820836) | — | Free | Medical | | [Health Espresso](https://appshunter.io/ios/app/health-espresso/id1489879530) | — | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*