# Nexonia Expenses — user reviews > 138 indexed App Store user reviews of Nexonia Expenses by Emburse, Inc., rated 2.10/5 from 124 ratings. - Source: https://appshunter.io/ios/app/nexonia-expenses/id284124560/reviews - App overview in markdown: https://appshunter.io/ios/app/nexonia-expenses/id284124560.md - Rating breakdown: 5★ 20 · 4★ 6 · 3★ 9 · 2★ 15 · 1★ 74 ## What do users think of Nexonia Expenses? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Streamlines expense reporting - 🚀 Convenient mobile experience - 🚀 Integrates well with accounting systems - 👍 Helpful customer support **Cons** - 🐛 Sync issues between mobile and web - 🐛 Buggy updates causing crashes - 🐛 Unintuitive user interface - 🐛 Lack of integration with cloud storage - 🐛 Slow performance on older devices **Commonly reported bugs** - Receipts not populating correctly in expense reports - App crashing after recent update - Password reset issues causing login problems - Incorrect date/time stamp on scanned receipts **Most requested features** - Add ability to upload receipts from cloud storage - Improve mobile-web sync functionality - Enhance user interface for better usability - Integrate with more accounting/ERP systems ## Newest reviews (19 of 138) ### 2/5 — Not actually compatible with Mac OS *2024-03-20* This app does not actually work on MAC OS laptop/desktop although the app says it is compatible. There is a "this device is jailbroken" warning, and the app won't work. ### 1/5 — I miss Expensify! *2024-02-07* I’m tired of dealing with issues with Nexonia, especially the mobile app integration with the online version. The mobile app makes you input data when entering a receipt but it doesn’t populate in the online version. Also, just learned today that when you update your password on the online version it does not update the mobile version, unless of course you’re locked out of the mobile version, have to uninstall it and then reinstall it … and then it does automatically update your password to the online password. It’s the end of the day and I just want to close my computer and be done for the day. But thanks to Nexonia, that’s not going to happen … forgot to mention when you get locked out because of password issues, you have to wait 22 min and there’s nothing their tech support can do about it. Seems to me allowing your company’s tech support the ability to reset timers or passwords is pretty common, except for Nexon I guess. I miss Expensify! ### 4/5 — Saved my marriage *2023-11-01, version 12.0.4* This app saved my marriage it’s so easy to upload receipts ### 1/5 — Cannot save receipt images *2023-06-28, version 12.0.3* The primary thing this app is useful for is capturing receipts on the go. If you capture a receipt and then crop the picture to fit your actual receipt, you cannot save. There is no save button on the screen. This app doesn’t do the primary thing that it supposed to do ### 2/5 — Bug *2023-04-30* If you use the feature in the app to capture and save a receipt. Once you take the picture and you edit it (crop etc) - there is no way to get back (go back to take a picture of an additional receipt, etc). You’re totally stuck. I had to kill the app. And no way to contact the software developer for leave feedback from the app. ### 1/5 — App is the worst *2023-03-29, version 12.0.2* How do you expect to want to use the app when it won’t even let you log in. I am able to use the web browser on my phone and laptop perfectly fine but the app won’t let me log in. It’s a little frustrating. You guys need to fix this cheap unreliable app. ### 1/5 — Doesn’t save or transfer information *2023-03-15, version 12.0.2* When I do an expense on the app and save it. It never shows up on the desktop version. So I end up having to do a whole new expense report when I get to my laptop cause it never shows. Not good when I’m on the go all the time and want to input my information in real time. ### 1/5 — Worst Expense App - Choose Another Solution *2023-03-13* This is the worst expense app I have ever used. It is has an unintuitive interface and is hard to use on a mobile device. You would think in 2023 they would have more integrations built in, but they offer the bare minimum. They also will frequently lose your data. Multiple times I have spent 30 plus minutes filling out long expense reports on the app, only to have them disappear when I hit submit. This is a terrible system, please choose a competitor like Concur if you can. Our entire travel team is pushing our company to switch. ### 4/5 — Over site- *2023-01-02* On the new cover page you see a list of reports. However they are not the most recent ones and it doesn’t help speed up or locate anything. Why not pin the most recent reports on the cover page? Everything that comes up for me has already been expensed. So I don’t need to see any of it. Really we would like to see only open reports and maybe the last three or four reports before that. My 2 cents. ### 1/5 — Absolute nightmare to use *2022-10-10* Very poor app and website. Non intuitive, not user friendly system. Need a rocket science degree to understand how this work. Anti-productive tool. ### 1/5 — New update *2022-07-18, version 12.0.0* So I have been using Nexonia for 5+ years and all I can say is the new update just went 7 years backwards in time. App is more glitchy and buggy then ever, the new features don’t work like quick add receipts. This new update feels cheap and not thought through. This Company is on its way down, now that web3 is here, we will see a lot of these outdated companies fall behind. Very 2D company that won’t see the future coming. Quote me on this, 2030 nexonia will be dead. ### 1/5 — Makes me Want to Use my Own Money *2022-06-18* This is the worst expense management platform that I have encountered. I consistently submit expenses that are subsequently missing (where is unfiled expenses now!?). Nexonia does not keep their Help/Support up-to-date, so the actual experience does not match the FAQs or Help documentation (but they keep shipping worse and worse UX/UI updates). The only benefit is that the employer can drive cost savings because employees have such a hard time submitting their expenses! Win Win! ### 1/5 — Recent update is buggy *2022-06-09* New receipt store is buggy. Date doesn’t get captured correctly. Selecting date saves as the day before. Moving the receipts to the expense report fails. Lots of bugs that need fixing ASAP ### 1/5 — Aweful app can’t add receipts to report *2022-05-28* Possibly the worst app I’ve used for expense management, honestly deters people from claiming expenses. The UI is shocking, items and receipts are treated separately when they are one and the same imo. The Color scheme and contrast of buttons makes it hard to see. Honestly, nothing good to say about this app. Similar apps from 10 years ago did a better job of managing expenses! Please upgrade and revise the entire experience. And also fix the web version which is full of bugs I honestly have to use both methods which work partially to complete expenses… ### 3/5 — Uninstall App *2022-05-04, version 11.9.14* Many people in our organization can only get data to update by uninstalling and reinstalling the app even though they have phones that are new and are up to date. Very inconvenient and a nuisance. ### 2/5 — No gps *2021-12-14* Unbelievable that it is almost 2022 and this mobile app does not support GPS for mileage tracking. There’s about a 10 step process just to add a simple trip to the store. We used to use Expensify and it was a one click easy to do system. It also submitted the reports for approval automatically. This app you have to submit manually. It seems as if this was created by the person that never leaves their office. ### 1/5 — Nearly unusable *2021-06-28, version 11.9.9* Clunky UI. Much like the online expense reporting, this app is missing so many features. An auto match user OCR is desperately needed. Matching receipts and expenses requires a PhD. ### 4/5 — Não anexa recibos em PDF *2021-06-25, version 11.9.9* Muito bom! Por favor liberem para poder anexar pelo app de celular recibos e notas fiscais em PDF. ### 1/5 — Very bad *2021-04-06, version 11.9.6* Glitchy as all get out. Support is lackluster. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible system *2026-04-13, version 12.0.5* Glitchy and clunky design, the app and web version do not communicate well at all. I believe concur is way better. ### 1/5 — Receipt Issues *2026-01-20, version 12.0.5* It’s so frustrating when you upload receipts via the mobile app, and when you go to check online they either aren’t there or they’ve populated into an entirely different transaction! It’s very annoying and very time consuming. The app is supposed to make this process run more efficiently - not be more tedious and time consuming. ### 1/5 — Can’t even sign in *2025-11-17* Doesn’t even allow you to sign in…. Just refreshed page ### 1/5 — Rubbish app *2025-09-26* Rubbish application! I have tried to reset my password at least 100 times, and nothing works. I reached out to the help center for support, but they never respond. The so-called “help” section just sends you in circles and leads you to comments instead of any real assistance. Extremely frustrating experience! ### 1/5 — The absolute worst *2025-09-01, version 12.0.5* Why does anybody use this company for anything. Complete garbage software. Would have been outdated in 2007 ### 1/5 — Bare Minimum *2025-04-02* The connectivity between the mobile app and computer based app is slow enough it could be on dialup. I was forced to change my password on my PC. This was not communicated to the app so I cannot save or transfer any of my data. The help message gave me an email address. I received an auto reply which said they stopped taking email tickets over a year ago. Seems they haven’t gotten around to changing the message. I finally found a way to put in a ticket which did not require being logged in (password still doesn’t work) and received a canned response 18 hours later telling me to change my password. As you can imagine this is frustrating at best. ### 1/5 — Worst ever *2024-08-29, version 12.0.5* worst expense app I’ve ever used. Certify is 100 times better. This app doesn’t capture the correct date or itemize the receipt or anything like that. Just horrible. ### 1/5 — This program needs to be way easier.... *2024-08-02, version 12.0.5* Every month I have to review how to add expenses. Not intutive at all. What needs to occur, is start the whole interface over again and make simple. Ask some Apple Developers for help. ### 1/5 — Worst app ever *2024-04-07, version 12.0.5* I waste more time on this apps issues as does the rest of my organization than what is necessary. It awful ### 1/5 — View all *2024-03-06, version 12.0.4* Every time I select view all it force shuts down the app. It won’t sink all the expense reports now. Not helpful when expenses are due and all your receipts are links to that expense report that you can’t access. ## Most praised reviews (10 highest-rated) ### 5/5 — Rising Star App *2021-07-29, version 11.9.9* This app is a rising star in the financial expense reporting world. I will lead the charge in the battle of expense reporting apps for Nexonia to be on top on the near future. ### 5/5 — Easy to use *2020-12-09* Great application and user friendly ### 5/5 — Love it *2020-12-08* Really user friendly app. Works seamlessly. ### 5/5 — Expense reporting made easy *2019-08-19* Deep integration with Netsuite for expenses. Highly customizable too! Mobile app works great and is very friendly. This is my second time using Nexonia (my old company uses them as well). This is by far the easiest and best way to submit expenses. Saves me a world of time! ### 5/5 — Great app! *2019-08-13, version 11.8.3* Been using this for about 3 months and it’s awesome! Super quick and easy to use. ### 5/5 — Easy and fast expense reporting *2019-07-31* What I like best about this app is being able to take a picture of receipts means I no longer have to save my paper receipts. I just take a picture as soon as I get the receipt and add it to my report, way before I even have a chance to lose the receipt! I really appreciate the updates when the approvals are completed as well. Been using Nexonia for 7 months now and really happy with it! ### 5/5 — I LOVE this app! *2019-07-23* I normally don’t write reviews but I can’t express how much this app has changed my life. I used to spend hours every month getting my expenses done and now me and the rest of my team do it in minutes. We usually create and submit our expenses during airport/flying downtime, which is perfect. Syncing is never an issue either, never had a download or upload error to date. I also can’t stress enough how much I love their support. I get to speak with a real agent, who fixed my issue within minutes. I don’t get that level of support on any other service that I use! I will continue to use this app indefinitely. Without a doubt one of the best decisions my company has ever made. ### 5/5 — Easy and quick to use *2019-07-17* My favorite part about using Nexonia is their app! I can do my expenses on the go, view my history, submit reports AND save receipts. This is an amazing tool and I would highly recommend it to anyone looking to make their expense reporting process easier. Super easy to navigate and really helps me keep things organized. Before using Nexonia, I was always delaying submitting my expenses and would sometimes even miss deadlines. I can honestly say that I have never missed a deadline since using this app! Love it!! ### 5/5 — Great tool for expenses, especially when traveling *2019-07-15* The mobile app is easy to use and lets you update throughout your trip. The information integrates right into our accounting system with no intervention and made our lives a lot easier. They make it pretty easy to add, submit and track the status of our expenses both during and after business travel. Submitting is painless. The Uber and Lyft features are fantastic. We have a lot of employees out on the field so this was a perfect fit! ### 5/5 — Over 1000 of our employees use this app *2019-07-09* We’ve been using Nexonia and this app for over a year now and we ware very happy with it. The ability to easily take a photo and save it as a receipt or create an expense on the spot is fantastic. Submitting the expense right then and there means no one will lose a receipt or forget about an expense. Incredibly happy that it integrates with Lyft so there’s no need to submit the expense by saving the receipts. This app truly makes business travel easy and helps speed up the reimbursement process. Don’t have any complaints, and will continue to use Nexonia and this app in the years to come. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*