# Next Level Urgent Care

> Digital platform for urgent care appointment scheduling and health document access. (iPhone/iPad app by Next Level Urgent Care, LLC.)

- Source: https://appshunter.io/ios/app/next-level-urgent-care/id1007463193 (this page in markdown: same URL + `.md`)
- Developer: [Next Level Urgent Care, LLC](https://appshunter.io/developer/1414972116)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.60/5 from 44 App Store ratings · 36 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 20 MB
- Languages: American English
- Released: 2015-06-30
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/next-level-urgent-care/id1007463193/reviews.md

## What is Next Level Urgent Care?

Get fast, convenient care at Next Level clinics with our digital experience. Easily schedule appointments, check wait times, and access important documents on the go. Prime members get to enjoy exclusive features like dedicated support and Skip a Visit — the quickest way to renew prescriptions.

## Key features

- Schedule appointments
- Check wait times
- Access health documents
- Prescription renewal
- Dedicated support for Prime members

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/next-level-urgent-care/id1007463193/reviews.md

### 1/5 — Terrible interface

*2026-08-02, version 4.0.4*

I was trying to schedule a physical and the app and web page kept freezing up after I put my address in.

### 2/5 — Lies

*2026-02-28, version 3.0.39*

The app does not make anything easier. It is difficult to navigate and scheduling an appointment is impossible. Constantly receive error messages and just not user friendly.

### 1/5 — Can't switch patients

*2025-12-08, version 3.0.37*

Since downloading the update (that I was forced to do) I cannot switch patients to make appointments for other people in my family. I tried to use the chat function and after the bot connected me with an agent it was crickets, no one was saying anything.

### 1/5 — Can’t schedule an appointment

*2025-12-04, version 3.0.37*

This app doesn’t work. It won’t let me schedule an appointment. Also tried to use the chat function. No real human is there. It’s just a bot. So it was useless. The human it said I would transfer me to never showed up in the chat.

### 5/5 — Works flawlessly

*2025-08-01, version 3.0.28*

Both the app and the clinic are a refreshing break in the typical inefficiency of medical systems. This organization and their tech are fantastic.

### 1/5 — Worthless app, just go into the office

*2025-07-15, version 3.0.27*

The app does not reflect the level of care in person fortunately. Each update seems to decrease the usefulness of the app. Only one dependent can be entered into the app. Adding another family member requires the 1st dependent to approve access to the app & they become the guarantor with no other options. Calling to get in line is not much better. If you need medical care, NextLevel is the best option. Just show up at their door and skip the app!

### 5/5 — Needs polishing but good app after all

*2025-04-02, version 3.0.20*

Good app

### 3/5 — Ehh

*2025-01-22, version 3.0.14*

IMO the older version of the app was better. I was forced to add myself and my children although logged in. Additionally, the wording on some parts was somewhat off.

### 1/5 — Such a terrible app!

*2025-01-22, version 3.0.14*

I wish you will hire someone professional to do this work, the app has many bugs and just can’t make it to work, what a horrible work

### 1/5 — Horrible app. Near useless

*2025-01-02, version 3.0.13*

You can use the app, check in, have an appointment, it tells you your place in line,  but you better check every 10 min with the people, my check in will show good on my app, but not in their system!!!!!   Just walk in and talk to the person behind the desk.  Only wait to reduce chance of 6 people going before you while the app shows you are “NEXT”

## Frequently asked questions about Next Level Urgent Care

### What does the Next Level Urgent Care app do?

This app provides a digital experience for accessing care at Next Level clinics. You can easily schedule appointments, check current wait times, and access important health documents on your mobile device.

### What are the key features of the app?

Key features include the ability to schedule appointments, view real-time wait times at clinics, and access your health documents. Prime members also benefit from exclusive features like dedicated support and a 'Skip a Visit' option for prescription renewals.

### Is there a cost to use the Next Level Urgent Care app?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or upfront costs for downloading or utilizing its core functionalities.

### Who is the target audience for this app?

The app is designed for individuals who need convenient and fast medical care from urgent care clinics. It is particularly beneficial for Prime members who can access exclusive features and streamlined services.

### How can I renew my prescriptions using the app?

Prime members can renew their prescriptions through the 'Skip a Visit' feature, which is described as the quickest way to do so. This offers a convenient digital solution for ongoing medication needs.

## Version history (last 5 releases)

### 4.0.5 — 2026-08-06

This update includes:
- Streamlined registration — complete it right after booking, or finish anytime via "Finish your registration" on your Home screen.
- Updated Terms of Service and Privacy Policy — you may be asked to review and accept the latest versions.
- Improved messaging when care isn't yet available in your area.

### 4.0.4 — 2026-07-25

This update improves address capturing across different flows

### 4.0.3 — 2026-06-11

- Improvements to how the app responds when joining a visit.
- General improvements to app responsiveness and interactions.

### 4.0.2 — 2026-05-26

- Improvements to the appointment booking experience
- Fixes and reliability improvements for video visits

### 4.0.0 — 2026-04-23

Faster Access to Care: Account access has been redesigned for a more efficient experience, so you can connect with your care team without delay.

Introducing My Health: A new dedicated space to access your post-visit documents and collaborate with your provider on personalized care plans — all in one place.

General Improvements: Bug fixes and performance enhancements for a smoother, more reliable experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*