# Next lock — user reviews > 50 indexed App Store user reviews of Next lock by 皎 王, rated 2.74/5 from 61 ratings. - Source: https://appshunter.io/ios/app/next-lock/id1529207531/reviews - App overview in markdown: https://appshunter.io/ios/app/next-lock/id1529207531.md - Rating breakdown: 5★ 13 · 4★ 13 · 3★ 4 · 2★ 7 · 1★ 24 ## Newest reviews (13 of 50) ### 2/5 — Needs improvement *2026-05-05, version 2.0.2* The app never works never connects to Internet but the for feature is good until me employees are unable to get in which I hope doesn’t get to there. I just can’t add new employees since the app never works. I logged out deleted app and now can’t log back in ### 2/5 — App update required *2026-02-09, version 2.0.2* Please update the app, so that we can see in the app if the door is locked or unlocked. That’s a basic function. ### 2/5 — No *2025-09-24, version 2.0.2* Doesn’t work can’t re-register it forgot password. It won’t let me reset it garbage and nowhere to get a hold of anybody don’t recommend. ### 4/5 — Reorganizing *2025-01-07, version 2.0.2* I love the app but there is something missing. And that’s the ability to reorganize the love. I have 9 locks not all in the same group. Please put this feature back in the app!! ### 3/5 — Status is Missing *2024-12-06, version 2.0.2* PLEASE update the app so that we can see at a glance if the door is locked or unlocked. ### 4/5 — Good app but *2024-10-29, version 2.0.2* But can u please change the voices- the lock sais operation failed when ur fingerprint ain’t Recognized this ain’t no rainbow six siege lobby. ### 4/5 — Works great. Improvements would make it better *2024-10-10, version 2.0.2* Installed for kids to open door without having to use a key. The fingerprint scanner does not work for the kids fingers, but it works for me. The kids are able to unlock by entering the passcode. I also do not get notifications on my phone when the door is locked and unlocked. That would be helpful to get alerted when they come home when I am away. I’ve turned on the notification settings. Overall happy with purchase. It is easy to install and have been using it for two months. ### 2/5 — Can’t share app with my wife *2024-08-16, version 2.0.2* We just got this lock and we both can’t share the app. Please fix it! I want it on my phone as well so I can have access. ### 4/5 — Great smart lock *2024-06-01, version 2.0.0* The only real issue I have with this lock is being able to unlock it wherever I am for someone I specifically know or send them a key that actually works as it’s created somewhere else other than on the Wi-Fi wish that you could fix that so we can either create a key or unlock it from anywhere without being connected to Wi-Fi I do have a gateway connected to it and still should be able to unlock it no matter where I’m at. Please fix that. also, really wish that you would have a connecting app on the Apple Iwatch. would really help at times when you don’t happen to have your phone with you. ### 4/5 — Works pretty good BUT… *2024-04-08, version 1.8.0* Whoever designed this app could have put just a bit more time into making a STATUS button that shows RED for locked and GREEN for unlocked. ### 2/5 — Can’t have more than 1 login in user *2024-03-18, version 1.8.0* My husband and I got the locks for ease of use with the kids. We’ve come to realize we can’t both be logged in as it logs the other person out and we have to resign into the app. This is quite a pain as it doesn’t save the password either or use Face ID. Other than that they seem to work okay. We got the gateway so we can lock and unlock the doors if the kids forget. Please fix this so we can both be logged in! ### 4/5 — Great lock but could be a bit better *2024-02-27, version 1.8.0* I don’t have the option to add my fingerprints on my lock. And I wish it had the option of no noise after the lock locks, other than that it’s a great lock easy to install & nice touch to the front door! ### 4/5 — Good app *2023-12-28, version 1.8.0* Too bad we cannot see the status of the lock Would be great if the open status was a Green open lock. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-02-07, version 2.0.2* Just got the doorknob app don’t open or let me set up instructions shows this app and ttlock none is working doesn’t even let me set up an account ### 1/5 — Awful don’t use them!!! *2026-01-21, version 2.0.2* No way to get in contact with support and app won’t let you update your number so if you changed your number good luck, you screwed. Get a new lock ### 1/5 — Update your app u lzy bstrd *2025-12-23, version 2.0.2* No dark mode for the app icon, no widgets, no improvements or bug fixes in forever. Always messes up and I'm gonna complain to the door lock company so they use a different app maker.. ### 1/5 — Useless *2025-02-07, version 2.0.2* Wifi Gateway hub device always disconnects and now has lost the ability to unlock via voice command to Alexa (used to be possible but now you can only lock using voice command) ### 1/5 — Worst App Ever *2025-01-15, version 2.0.2* First off this app doesn’t have the option to set up the finger print scanner on the door lock key pad. There is a scanner on the key pad and it tells you how to set it up in the instructions, done through the app. You cannot log in on multiple devices so only one person can use the app to unlock the lock. There is an option to add an administrator but to activate and administrator you have to unlock advanced features for the low low price of $65 a year. This app is straight garbage. ### 1/5 — HIDDEN SUBSCRIPTION SERVICES *2024-10-27, version 2.0.2* Watch out I just started getting repeat request to start subscription services for features in the app. Nothing on the seller page shows there is in app purchases. I'm just operating a deadbolt why do I need to subscribe to services to use it as well. Returning the lock as well. ### 1/5 — Frustrated *2024-07-21, version 2.0.2* This smart lock, doesn’t work if you’re more than 2meters away. ### 1/5 — Please have more then one user log in *2024-04-24, version 1.8.0* Can’t be logged in on multiple devices ### 1/5 — Cannot register! *2024-04-19, version 1.8.0* I’ve downloaded both the TTlock apps and Next Lock apps. Both will not sent me a authentication code to allow me to register an account. Customer service number goes straight to voicemail. No reply from email to service desk. ### 1/5 — Wish it gave lock status *2024-03-17, version 1.8.0* App doesn’t tell you if door is locked or unlocked…. ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2026-05-31, version 2.0.2* I like it ### 5/5 — App actually does what it says it does *2025-12-29, version 2.0.2* This app appears to work well and with remote unlock and locking and reports use. ### 5/5 — Great lock with easy access *2024-06-30, version 2.0.2* This app is easy to set up with your Smonet lock. If you're having trouble using it with multiple devices, just create an admin account with the email of the person needing access. It's straightforward when you use the authorized admin section in the app. ### 5/5 — Good app *2024-03-30, version 1.8.0* Easy to set up, as long as you follow the instructions. It would be nice if it could be a locked app with face recognition. ### 5/5 — App Workmanship *2023-02-22, version 1.7.2* Love the app it works good, I have had no issues with it at all as of yet, there is one thing they got fix/get working if possible, is to have the lock icon show when the lock is actually locked or unlocked, or at least tell you if the door is locked or not. Other then that it work great, no issues. ### 5/5 — Great Lock *2022-10-27, version 1.7.2* I am verbally dictating this. I am an architect so I am highly critical of locks, most blocks of the places we buy a very limited options for the amount you pay unless you jump up to extremely expensive locks. EveryDoor entry system lock has sat box however what few little things I could find here as a 55-year-old, large thumbs, person who was built more homes andCommercial projects, this lock works great for residential service, I think also if you have multi locks it would be a great lock. I hope that the developer in the near future will add more videos for programming the lock to show each feature and its step how you should program it to make it quicker for the installer to run through the complete set up. It is my recommendation to the developer that you make one video for the installer and owner of the home or primary administrator. A separate video should be made for the users for each type of user so that when you send something to a user who is clueless about a lock like this it is thorough and its explanation and understanding so they do not have to call you back when they look at the lock. it is also my recommendation to the developer that you make available online with your registered pass code attached to your instruction sheet to be able to access the members area of more detailed instructions for security prevention. That registration should be accessed with a phone verification code.On a standard door, there was no problems installing the lock and I appreciated all the additional hardware which most locks do not include four different types of door tapped. Do not worry if you have a thicker than normal door it appears to accommodate well. A secondary recommendation for seniors and older people would be to have a set of stickers which you could apply to the inside of the door lock with your vinyl cover that can be cleaned with cleaning agents likely plasticized so they do not wear down overtime but you could apply it to the knob so that you can see whether the position is vertical or horizontal. With aging eyes and glaucoma one has a hard time when I see the complete black surface but with ease of touching you can automatically know whether the lock is open or closed. it would also be my recommendation to the developer to add different sounds for the unlock choice 20 or 30 and even allow you to add a custom sound so that if you want to hide from anyone that your lock is opening you can choose your selected sound. This would elevate the lock to a much higher quality when you can allow customization like this. I appreciate the time and work that went into creating these instructions, they are some of the best most clear beautiful printed well laid out graphic design instructions for a lock set that make it easy for a senior to read. Additional information added to the instructions would be very helpful. I would also recommend The complete workflow for each task such as how to program your lock from start to finish how to add a fingerprint from start to finish, while easily it removes anxiety from seniors and people that are less technologically inclined, which I am not. The quality and construction of the lock is beautiful. It is well constructed I cannot speak for the electronics within the lock however taking a close look at the quality of metal the quality of wrap on the wire the quality of rubber are used to seal it is not low quality. on a standard residential door unless you were going to place additional security measures into the door jam your door is only as strong as the striker and the bolt that goes into the gym remember that please. Any luck can be easily defeated by taking a hammer and banging on this thing with substantial force but then again so can all its competitors. therefore I can wholeheartedly recommend this lock that does not mean you might have minor problems but please remember that when you beat up the law of manufacture and the developer he learns nothing please leave messages which are in depth tell him what you like it appears he responds. I appreciate that. I also recommend that the developer do more frequent app updates within the App Store, And if possible China in it makes a difference to hear from the developer, always makes you feel like somebody cares out there. You can tell by the quality of the instructions the quality of the packaging the quality of the finish the developer cares substantially about his product and I will continue to add more locks. It's nice to have some thing from Amazon which doesn't feel like you've over paid and under received very nice package very nice quality thank you. One last comment would be to add to the interface the user the ability to change the selection of color of fonts and interface maybe make 10 or 20 different color arrangements so they can select that. it is very nice to see all the options so clearly laid out in a hierarchical menu fashion which is easily understandable without instructions. My recommendation before you construct this lock into your door and begin the program it is examine the pieces in relationship to the door you're installing there's a lot of extra pieces you do not need and it might create stress. Lay out your pieces and do what's called a dry fit before you start playing with your phone and nap it's all about understanding what you're putting together first programming separate. thank you for a very worthwhile purchase your lock is appreciated. I hope all of you out there reading this review have the same success and if not sent him an email remember it takes time post Covid people aren't happy people are sad doesn't excuse the manufacturing quality of a lock nor the problem but it does require our responsibility to treat others with kindness. Respectfully a new user. ### 5/5 — So convenient! *2022-05-16, version 1.5.0* Easy to use and really convenient for me to manage my locks! ### 4/5 — Great app but *2026-02-20, version 2.0.2* Would be nice to have a dark themed app logo for dark mode ios users ### 4/5 — Good but… *2025-11-05, version 2.0.2* I like this app very much but it would be a perfect one IF there was an option for programming an automatically time for locking ### 4/5 — Very good software. I use 4 locks in two states with this software *2025-06-18, version 2.0.2* I have three buildings and four locks that I manage with this software. It helps me keep the doors secure and allows the flexibility needed for delivery people and staff --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*