# Nextbase iQ — user reviews > 101 indexed App Store user reviews of Nextbase iQ by NEXTBASE UK, rated 4.60/5 from 361 ratings. - Source: https://appshunter.io/ios/app/nextbase-iq/id1605172047/reviews - App overview in markdown: https://appshunter.io/ios/app/nextbase-iq/id1605172047.md - Rating breakdown: 5★ 316 · 4★ 8 · 3★ 5 · 2★ 5 · 1★ 27 ## What do users think of Nextbase iQ? Overall sentiment: negative **Pros** - 🚀 Shockingly well-designed - 🔒 Provides extra peace of mind - 💡 Live view and remote monitoring - 👍 Easy to use and install **Cons** - 🐛 Buggy and glitchy - 🔋 Drains battery when parked - 👎 Connectivity issues - 💰 Expensive with subscription - 🤖 Promised features not available **Commonly reported bugs** - Camera stuck in parking mode after firmware update - Rear camera not working - Frequent disconnections and login issues - Corrupted or missing video files - Cabin camera live view not working **Most requested features** - Bluetooth proximity control to disable parking mode - Bulk delete option for videos - Improved motion detection sensitivity controls - Scheduled daily reboot to clear errors ## Newest reviews (15 of 101) ### 2/5 — Fehlerbehaftet, zu teuer und fast nutzlos *2026-07-13, version 1.25.3* Einer der Gründe für den Kauf, war der Wächtermodus mit Annäherungsradar. Aber das hilft leider nichts, wenn nach einer Meldung Minuten vergehen, bis sich das endlich die App öffnet und man trotzdem keine Aufnahme angezeigt wird. In der heutigen Zeit eine langsame 4G Verbindung zu nutzen, ist bei Videodaten eher nutzlos. Total überteuert das ganze System und zugesagte Funktionen (Berechnung der Geschwindigkeit des Unfallgegners mit Hilfe von KI) wurden einfach ohne Ankündigung gestrichen. Dann noch 99 Euro für ein quasi nutzloses Abo zu kassieren, ist… na ja, kann sich wohl jeder denken. ### 2/5 — Enttäuschend *2026-06-19, version 1.25.3* Teure Kameras. Dazu ein teures Abo (ok das ist freiwillig aber ohne Abo sind die Kameras nicht sinnvoll) Aufnahmen meist verpixelt, Qualität schwankt sehr. Videos aus der Bibliothek abrufen funktioniert in einem von 10 Fällen. App stürzt gerne ab. Loggt sich selbstständig aus usw usw. Was gut funktioniert: Live Aufnahmen, wobei auch dabei die Qualität stark schwankt. Das Geld bekommen wir leider nicht zurück. Schade drum. ### 1/5 — Cannot connect - Makes muy felices unusable ! *2026-04-10, version 1.24.4* I created my account with my Google account but the app does not handle this authentication method ### 1/5 — Do not buy *2026-04-09, version 1.24.3* Nextbase flagship dashcam is the worse camara you can buy. Constantly drops out from the app, it’s illegal in its working operation for driving tests, its latest update made things worse for connection and customer service haven’t the faintest idea of how to use the camera or know what’s wrong. BUY A CHEAP £20 Chinese camera and this will be way better than this £600 rubbish. Nextbase won’t reply to this I’m sure because they’ve had my money and couldn’t care less. ### 1/5 — L’application ne fonctionne pas ou quasi plus depuis la dernière mise à jour *2026-04-05, version 1.24.3* Je rencontre de gros problèmes depuis quelques jours je l’espère liés à la mise à jour qui au final a créé pleins de problèmes . Je suis déconnecté tous les jours de mon compte et l’application ne fonctionne quasi pas c’est très compliqué de payer un service qui ne marche pas . J’espère que Nextbase va régler ce problème majeur dans les prochains jours . ### 3/5 — App not connecting *2026-04-03, version 1.24.3* The app does not connect to camera after the latest update, it also logs off the camera having to input all log in details again. ### 1/5 — Got logged out *2026-04-01, version 1.24.3* App is broken with Apple login, logged me out and asking for email or phone number to log back in, still happy to charge the subscription tho, needs fixing ### 1/5 — Software and UI are poor *2026-02-26, version 1.23.0* It’s weird maneuvering through the app itself and times I gotta find a YouTube tutorial to find a basic setting. Not only that payments never work on this app. It’s already annoying I gotta pay a subscription for the dashcam to even be useful but it’s always an error when going to pay. ### 1/5 — Slow and broken *2026-02-24, version 1.23.0* Apple ID automatic sign in has stopped working. Insist I manually fill out my details making sign in that way no better than manual process. SOS functionality on the camera seems to offline half the time. Downloads from the app take an absolute age. Sent an email to nextbase regarding the apps broken apple auth and never even got a reply. Won’t be buying another next base product. ### 1/5 — Forgotten Idea? *2026-02-20, version 1.23.0* An app they seem to forget, rarely gets updated. The IQ firmware itself hasn’t been updated in nearly a year, so many bugs and minor problems that can be a simple fix on there end…. Do not recommend! ### 1/5 — Clunky and doesn’t connect *2026-02-13, version 1.23.0* Have reset connection settings and tried reinstalling app, and still not connecting to camera. Also camera doesn’t capture everything. Had a few near misses and the file for those times doesn’t even come up ### 1/5 — Rubbish *2026-01-26, version 1.23.0* Big waste of money ### 2/5 — Barely works *2026-01-10, version 1.23.0* The app is easy to use but unfortunately, the videos rarely work. It keeps showing “Video upload in progress” and then says it failed. Works about once every 50 times. Don’t know if it’s the camera’s fault of the app but it is extremely frustrating. ### 1/5 — Kind of useless without a subscription *2025-12-30, version 1.23.0* The app wasn’t that good with a subscription, not being able to connect, taking forever to download a video even with local connection, etc. But without a subscription the app is a metaphorical paper weight. It doesn’t do anything. It legit does nothing. You can’t even connect to it anymore. ### 1/5 — Rubbish don’t waste your money *2025-12-29, version 1.23.0* Waste of money please do not buy this product slow misses footage nothing but problems from the start had for over a year now avoid ## Most critical reviews (10 lowest-rated) ### 1/5 — Pointless *2026-08-22, version 1.25.3* What is the point paying for the subscription when I can never access my live video?? Please devs, do something. I’ve been trying to support this platform but I have seen zero improvement. ### 1/5 — IQ -0 *2026-07-12, version 1.25.3* The worst dash cam ever on the planet! ### 1/5 — Constant Logging Out *2026-05-11, version 1.24.4* The fact i have to keep constantly logging into my account every time i open the app is ridiculous when the cam was so expensive + a monthly subscription, dealt with it for months with no change so i’ve now binned it and swapped for another brand. ### 1/5 — Useless Rubbish *2026-05-11, version 1.24.4* I’ve had an iQ2 & iQ4 with Rear Camera, tried 2 different cars and nothing but problems with the cameras, these do not record properly, 2 accidents and damage also not recorded. App functions don’t exist. Warranty Plus isn’t valid unless you purchase 12 month subscription without any breaks between. It’s a great concept but too many issues. I returned all of them for a full refund at Halfords, even after 17 months. I don’t recommend these to anyone! ### 1/5 — Unreliable App, Subscription Lock-In, and No Confidence When It Matters Most *2026-05-08, version 1.24.4* I want to like the Nextbase iQ, but the app experience completely undermines the hardware. Most of the time the app cannot connect to the camera at all. Even when the camera shows as “online,” the app either hangs indefinitely, fails to load, or refuses to connect. The rear camera situation is even worse. In the rare cases the app does connect, the rear-facing camera frequently does not appear or fails to stream entirely. For a premium dash cam ecosystem, basic reliability should not feel like rolling dice. To make matters worse, without a subscription, you cannot view video through the app, whether live footage or recorded clips. Locking basic video access behind an ongoing subscription makes an already frustrating experience even harder to justify. Most concerning of all, these reliability issues create zero confidence that the system will actually capture or preserve video when it is needed the most. A dash cam is supposed to provide peace of mind, not uncertainty about whether critical footage even exists. The hardware has potential, but the software experience is frustratingly unreliable and nowhere near what should be expected at this price point. ### 1/5 — Absolute rubbish *2026-05-03, version 1.24.4* A waste of money ### 1/5 — IQ -100 *2026-04-30, version 1.24.4* The worst dash cam in universe! ### 1/5 — Rubbish Login *2026-04-23, version 1.24.4* Worked great for a 6 month time. And now it says I can't login because I don't have a Camera associated with my account? Also, when I try to reset my password, it says no account associated but clearly I have emails and had a functioning camera for almost 6 months so there was an account ... they screwed up something on their end and now it says I can't login without an active camera, but I can't activate my camera if I'm not logged in ### 1/5 — Waste of money *2026-04-21, version 1.24.4* Considering the price and the function that it’s meant to provide, it’s a total waste of money, as doesn’t perform or record the event every time. I’ve got a dent in my car and the one event I need, I can’t access as says NOT PRESENT!! So much for what you claim it can do!! Don’t waste your money on this trash! ### 1/5 — Don’t waste your money *2026-04-16, version 1.24.4* Rubbish the app designer needs the sack ## Most praised reviews (10 highest-rated) ### 5/5 — Horrible *2026-03-22, version 1.23.1* For what there charging for this dash cam and on top of that the monthly subscription you gotta pay and is still trash what a waste of money it doesn’t matter if is day or night you can barely see other vehicles plates terrible pixels my phone can record better then this horrible dash cam. ### 5/5 — Simply the best *2026-01-23, version 1.23.0* Have had many dash cameras in the past this one is far superior even with a $20 subscription required totally worth it ### 5/5 — Amazing camera *2026-01-16, version 1.23.0* Best camera I’ve ever had. Live view is phenomenal. GPS tracking a bonus. Watch the camera from anywhere. Can’t rate this camera high enough!! ### 5/5 — mr Boran *2025-12-31, version 1.23.0* great conditıon ### 5/5 — Exceptional *2025-12-25, version 1.23.0* Great camera. Very easy to install & use. As a taxi driver, I know it’s watching over me in case anything happens. ### 5/5 — Excelencia *2025-11-13, version 1.22.2* 100 Effective ### 5/5 — Dash cam *2025-10-15, version 1.21.2* Loving my new dash cam ### 5/5 — Best of best dash Cam. Recommended. Costly but worth security of your investments. *2025-05-17, version 1.19.1* Greatest ever ### 5/5 — Experience *2025-04-10, version 1.19.1* Love this security camera is just amazing no complaints until now work well ### 5/5 — Live view *2025-03-23, version 1.19.1* This is a big revelation in the dash-cam industry. once you get it, you never look back. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*