# NextBus-Official — user reviews > 107 indexed App Store user reviews of NextBus by NextBus, Inc., rated 2.34/5 from 294 ratings. - Source: https://appshunter.io/ios/app/nextbus-official/id1009534692/reviews - App overview in markdown: https://appshunter.io/ios/app/nextbus-official/id1009534692.md - Rating breakdown: 5★ 68 · 4★ 16 · 3★ 19 · 2★ 35 · 1★ 156 ## What do users think of NextBus? Overall sentiment: negative **Pros** - 🚀 Works great - 👍 Helpful and effective - 💡 Useful for checking bus times **Cons** - 🐛 Inaccurate predictions - 🐛 Unreliable and inconsistent - 🐛 Doesn't show all buses/stops - 🐛 Crashes and doesn't load - 🐛 Wrong location/route information **Commonly reported bugs** - Inaccurate bus arrival times - Buses not showing up in the app - App crashing on launch - Incorrect location/route data **Most requested features** - Improve accuracy of bus arrival times - Add more transit agencies/routes - Fix crashes and loading issues - Improve user interface and navigation ## Newest reviews (15 of 107) ### 2/5 — Doesn’t Work Often *2024-04-05* It can be useful sometimes, but a lot of the time it won’t load the bus times in my favorites- which is super inconvenient since my bus only comes usually around once an hour. I try to unadd them to my favorites to see if they show up, but then they disappear completely from both tabs. The real time map doesn’t update half the time either or show more than one bus on the same route. ### 2/5 — Worked fine once, but never again *2023-11-28* I installed this and it worked great, one time. When I transferred to another line, it would no longer display maps, and would not update my location. Reinstalling the app from scratch didn’t fix the problem. Would be one star, but I’ll give it two since it did work as advertised one time. ### 2/5 — Fix this app. *2023-04-17* The times appear about 3/5 of the time. I understand that individual drivers will affect how long it takes for them to stop, resulting in an inaccurate time. However, NO times or bus location show up almost HALF of the time. When you have places to be this is not ok. Fix it. ### 3/5 — Changes were unnecessary *2023-01-06, version 3.6.4* Everything was great until they removed la metro without notice. Bring it back please ### 1/5 — LA Metro has been removed from app *2022-12-14, version 3.6.4* So yeah, I noticed this app has just removed Los Angeles Metro bus line from its services, without any explanation. Que lastima. Not that it ever worked in the first place, but still, tsk tsk. ### 1/5 — Does not not work *2022-09-12, version 3.6.4* Nonfunctional ### 1/5 — Don’t use *2022-07-31, version 3.6.4* This app is literally trash. Not useful at all ### 1/5 — Fool me twice, shame on me. *2022-07-28* I deleted this app when it stopped working a couple of years ago, but I recently started using Muni again and I couldn't find a good alternative. I just reloaded it hoping that it would be fixed, but nope, it's even worse. I am literally on a bus, leaving my stop, and it shows that it will arrive in a minute. I'm either a time traveller, or this app is super inaccurate. P.s. when are you going to add a transit planner? ### 1/5 — good to bad *2022-07-06, version 3.6.4* it was the perfect app until it completely shut off and stopped working all together. it’s been maybe a 9 months and it’s still not showing times ### 1/5 — Has gotten completely unreliable over the years *2022-07-02* It used to be accurate down to the minute, easy to use and all around a great app. Now it couldn’t be less reliable and it is hard to navigate. The updates did nothing for it and the predictions of bus arrivals are complete bull. Download this app if you need to waste storage space on your phone. ### 1/5 — IT DOESN’T WORK ANYMORE *2022-06-12, version 3.6.4* 👎👎👎 ### 1/5 — Garbage *2022-06-04, version 3.6.4* This literally doesn’t even work at all. The help sends you to another apps support, Feedback button comes with an error, it refers me to buses all the way across the country. This app is trash do not bother ### 1/5 — Not the same since tart connect *2022-05-21* This app is used to be really useful but ever since tart connect I’ve notice this app doesn’t get the same attention as it used to and now its completely useless. Tart bus takes you further than tart connect does since its a local use. I have a job to be at just like everyone else and this app was the only good thing about managing time when the bus arrived so many didn’t have to stand there for an hour or so especially since traffic and tourist. f tourist locations all over the world ### 2/5 — Don’t trust the time estimate *2022-05-08, version 3.6.4* Having used this app almost everyday I could with confidence say the time estimate is almost always wrong. I find that just looking where the bus is on the map is more accurate. ### 2/5 — Terrible app *2022-03-21, version 3.6.4* I missed my bus because the app said it already passed by This needs a massive update ## Most critical reviews (10 lowest-rated) ### 1/5 — Use to work great *2024-11-04* A few years ago this app would work great and was very accurate. This app is never accurate anymore. It will say the next shuttle would be coming in 47 minutes when I am at the stop and 5 minutes later there is a shuttle. Definitely deleting this app and just going based off of the shuttle schedule ### 1/5 — What happened *2024-06-28, version 3.6.4* This app used to be great always accurate and never had any trouble until about 2 days ago it stopped working entirely ### 1/5 — Dead *2024-06-27, version 3.6.4* The app no longer works and support is AWOL. They’re apparently “… working hard to bring NextBus app functionality to the Umo app”, so I guess they’ve stopped working on NextBus altogether. ### 1/5 — Bus location isn’t showing *2024-06-26, version 3.6.4* I deleted the app and reinstalled it and it’s still not working ### 1/5 — Used to be better *2024-05-29, version 3.6.4* I cant track half of the busses I used to also the predictions are often vastly wrong ### 1/5 — Wrong location *2023-10-31, version 3.6.4* Although I have location services on while using app, this app thinks I’m in Indianapolis when I’m in Little Rock. How’s that supposed to help me find the airport shuttle service to my parked car? ### 1/5 — No real time data *2023-02-26, version 3.6.4* Fire your pathetic engineers ### 1/5 — No good *2023-02-14, version 3.6.4* This app is showing me stops that are in Massachusetts when I put in that I live in New York. I tried refreshing the app but it did nothing. ### 1/5 — What happened? *2023-02-11, version 3.6.4* This used to be one of the most useful apps on my phone. Now it doesn't work. It's been stuck for months now. ### 1/5 — Can't select LA Metro as an agency *2022-12-25, version 3.6.4* This app used to be great. But now LA Metro isn't even an agency to select. A once great app rendered irrelevant and useless through developer oversight or inattention to detail. Shame. ## Most praised reviews (10 highest-rated) ### 5/5 — Working great in 2024 *2024-03-27* I see people complaining a few years ago, but the app seems to work flawlessly now it’s extremely simple, but it’s also extremely effective. It accurately shows me when nearby buses are coming, and I can see them real time on a map, and it updates as I walk. In my opinion, this is a very simple but very good app. ### 5/5 — We miss you at UMD *2024-03-07* It used to serve umd students so well until the university stopped collaboration and switched to the garbage Transit. We students miss you, NextBus. You had the accurate and free feature of live bus map. Thank you for the old times. ### 5/5 — App no longer works *2022-12-26* I’ve been using this app for years and now it no longer shows local transit arrival times. I can see transit routes in Arizona. This has been the case for the past two weeks. ### 5/5 — Foothill transit *2022-07-12, version 3.6.4* It’s not showing Foothill transit schedule anymore .. can someone help ### 5/5 — Gets the Job done *2020-03-11, version 3.5.7* Great app. Makes it super easy and fast to check his times around you. ### 5/5 — Works that’s what matters *2020-01-07, version 3.5.7* It does it’s job tells you when to pick you up ### 5/5 — Much improved! *2019-08-28, version 3.5.2* I tried an earlier version & it was quite difficult but this one is much easier to use. Now I can save favorites plus the stop number is there so I can send text to TTC if I don’t have WiFi. ### 5/5 — Most helpful app I've ever used *2017-10-31, version 3.0* I can't believe how accurate this app is. I had to write a review after the 100th time it saved my but. You can see where buses are, how long until they get to you, and if they are on time or not. A single glance at this app tells you an immense amount of information and I can't imagine not having it now that I am hooked to it. Thank you! ### 4/5 — GPS *2024-06-26, version 3.6.4* No longer showing bus tracking ### 4/5 — really helpful but not reliable *2022-03-12, version 3.6.4* nextbus has been really helpful for me, especially when i didn’t have a car. however sometimes it just says “no stops in your area” when i know there are buses running, and this doesn’t always go away when i refresh the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*