# NextCare Anywhere — user reviews > 123 indexed App Store user reviews of NextCare Anywhere by NextCare, Inc., rated 2.19/5 from 304 ratings. - Source: https://appshunter.io/ios/app/nextcare-anywhere/id1629290318/reviews - App overview in markdown: https://appshunter.io/ios/app/nextcare-anywhere/id1629290318.md - Rating breakdown: 5★ 77 · 4★ 3 · 3★ 2 · 2★ 9 · 1★ 170 ## What do users think of NextCare Anywhere? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 🔒 Accessible health records - 👍 User-friendly design - 🚀 Convenient appointment booking - 👍 Helpful app features **Cons** - 🐛 Login/account issues - 🐛 Glitchy and unstable - 🐛 Unable to access information - 🐛 Constant errors and crashes **Commonly reported bugs** - App won't let users log in or create accounts - Frequent crashes and unexpected errors - Issues accessing medical records and test results **Most requested features** - Allow password login if biometrics fail - Improve account management features - Provide better customer support ## Newest reviews (20 of 123) ### 1/5 — Worthless *2025-09-05, version 3.0.8* Downloaded the app but can’t open it because “an update is available.” There’s no update and I JUST downloaded it. ### 1/5 — Where’s the update?? *2025-09-04, version 3.0.8* I just downloaded this to get my records sent to my pcm and it says update but there’s no update?? ### 1/5 — Please fix this *2025-09-04, version 3.0.8* I downloaded the app trying to get my records for my insurance, nobody is answering the phone at the urgent care & the app is not even allowing me to use it after I downloaded it. ### 1/5 — Online *2025-09-04, version 3.0.8* I have to say also that your online app is horrible. The worst I have ever used. ### 1/5 — Won't Open *2025-09-02, version 3.0.8* Installed for the first time, and it says there's an update required? Won't actually open. ### 2/5 — “Please update before opening” *2025-09-01, version 3.0.8* My App Store won’t let me update it just says open and when I open it, it just says please update for opening. ### 1/5 — Why won’t it update *2025-08-31* I tried opening the app and then it says it needs to update in order to open it and so I clicked “ok” and it redirects me to the App Store and the App Store doesn’t have the option to update it. I then deleted the app in order to redownload it and it STILL says to update the app. Why wouldn’t the app in the App Store already be the updated version??? Makes no sense. This app has issues. ### 1/5 — Doesn’t work *2025-08-30, version 3.0.8* After I download the app it says I need to update it but it doesn’t give me the option to. It just says open rather than update ### 1/5 — Can’t update *2025-08-30, version 3.0.8* Says I have to update to use app but no available option to update. Going round and round. Will go to different business. ### 1/5 — Can’t even create an account *2025-08-15, version 3.0.7* I have tried multiple times to create an account to access my medical information, but I am not even able to create an account. I keep getting an error message. ### 1/5 — App dose not let me create account *2025-08-14, version 3.0.7* I don’t have a account associated with my email address like the app says and it wont allow to create a new account and I tried making different passwords and still not working.!! ### 1/5 — Unable to create an account *2025-08-14, version 3.0.7* No matter what email I use it will not allow me to create an account! What a piece of cr*p! ### 1/5 — Terrible *2025-08-10, version 3.0.7* This app is terrible and frustrating. It simply does not work. ### 1/5 — Fix the app *2025-08-09, version 3.0.7* The app is not working. Just fix the app!!!! ### 1/5 — App *2025-07-30, version 3.0.7* Used to be great till recently can’t login any more or see my old medical reports and history hope they fix it ### 1/5 — Fix this app *2025-07-25, version 3.0.7* Unable to access medical records, says my account doesn’t exist with the email I’ve had associated the entire time when I try to login, unable to create new account to access records ### 1/5 — Cant login *2025-07-21, version 3.0.7* Cant pay bill ### 1/5 — TERRIBLE *2025-07-20* How many bad reviews does it take for you all to fix the app? I’ve made 4 accounts including with the email on file at the urgent care and still can not access my information or past visits. I can log in on browser (after deleting app because it constantly keep redirecting to app) and one logged into browser I don’t see any of my information but when I try to log into app it says email not found! Try to create one it’ll give an error message. Im soooo irritated!!!!’ ### 1/5 — Can’t Log In *2025-07-18, version 3.0.7* The e-mail field will not recognize my e-mail as a valid entity, which prevents me from being able to log into my account. ### 1/5 — Worst app *2025-07-09, version 3.0.7* App won't even load without error message to create account. You can't view medical records without app. So you pretty much can't access your medical record without it they don't even have a patient portal online just the app. Who relies on just an app most ridiculous thing I've encountered to say the least get it together nextcare! ## Most critical reviews (10 lowest-rated) ### 1/5 — Is this even an “app”? *2025-11-26, version 3.0.9* Got numerous text to my cell saying I could access visit summary, test results, etc. this shows none of this doesn’t even have log in option only thing I can do is book an appointment. ### 1/5 — Terrible app! *2025-10-23, version 3.0.9* There’s now no portal to login to get results! You have to wait until they call you which is so frustrating & inconvenient! Especially when you’re eager to know them! Idk what update they did but it took away the ability to look at your summary from your visit & to check your lab results! FIX THIS!! ### 1/5 — Non-Functional *2025-10-12, version 3.0.9* The app is literally just linking me to the mobile website which doesn’t even have a login option. I can’t do anything. ### 1/5 — Useless *2025-09-15, version 3.0.9* This app and the wedsite are beyond useless for, “signing in,” or, “registering.” It’s a joke! ### 1/5 — Fix your website before someone sues you for damage due to missed diagnosis *2025-09-13, version 3.0.9* Oh, I get the joke! There’s no login button on the website or app, so you can’t actually ever access your test results. That’s so funny! If I lose wages or face any crippling emotional damage due to the injury I’m waiting for results from you on, so will your CEO. ### 1/5 — App hasn’t been working *2025-09-11, version 3.0.8* Please fix the app ### 1/5 — Doesn’t work *2025-09-09, version 3.0.8* Tried to open app - says app update is needed. Go to App Store and it won’t show me there is an update. Click open - says I need to update app. I’ve done every troubleshooting thing I can do and I can’t get the app to open. Frustrating. ### 1/5 — Does not work *2025-09-09* This app is terrible. When you open it, it says there is an update that you have to do before you can continue. When you click on the update box, it takes you to the App Store where there is no new update available. It would really be nice if you would get this fixed so patients have access to their records. ### 1/5 — Update?? *2025-09-08, version 3.0.8* Says it needs an update to use, but there is no update. ### 1/5 — App glitch *2025-09-07, version 3.0.8* App will not open. States update to continue using the app. This is my first download. I can’t use the app… ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2023-05-03* Easy to navigate and makes the whole visit experience quick and efficient! ### 5/5 — Excellent App *2022-12-19* This app gives me all of the access I need to my health record and it is very easy to use. It also makes it very easy to book an in clinic or virtual visit. I would highly recommend. ### 5/5 — Easy to Use *2022-12-15, version 1.0.4* It’s nice to have an app where everything is located in one spot for my healthcare needs and easy to use! ### 5/5 — 5 stars *2022-12-15* User friendly app. I can book an appointment and view all my medical records in the same place. Highly recommend! ### 5/5 — Easy to use *2022-12-15, version 1.0.4* This app is great. I can make a reservation for being seen and I can access my billing statements and records. ### 5/5 — Works great *2022-12-15, version 1.0.4* Very easy to use and helpful app. ### 5/5 — The NextCare Anywhere App is super easy to navigate! *2022-12-15, version 1.0.4* I can easily navigate within the app ! Top notch app and urgent care company! ### 5/5 — Awesome resource! *2022-12-15, version 1.0.4* Love that I can see my previous visits and results. ### 5/5 — Thank you! *2022-12-07* This is extremely handy to have access to when not feeling so well. I appreciate how easy it is to use. ### 5/5 — App Loving it *2022-12-07* I like having the application on my phone and easy to use. I like the fact it is easy to move around and you can schedule an appointment and also review your records. Love it!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*