# NextGen AI Chat Assistant — user reviews > 623 indexed App Store user reviews of NextGen AI Chat Assistant by Belair Mobile, Inc., rated 3.90/5 from 4,208 ratings. - Source: https://appshunter.io/ios/app/nextgen-ai-chat-assistant/id6738577014/reviews - App overview in markdown: https://appshunter.io/ios/app/nextgen-ai-chat-assistant/id6738577014.md - Rating breakdown: 5★ 2,811 · 4★ 190 · 3★ 99 · 2★ 99 · 1★ 1,009 ## What do users think of NextGen AI Chat Assistant? Overall sentiment: negative **Pros** - 🚀 Fast - 👍 Worth it **Cons** - 🐛 Not working - ⚠️ False advertising - 💰 Overcharging - 🤖 Outdated information - 🚫 Doesn't do what it claims - 🙅‍♀️ Poor customer service **Commonly reported bugs** - Subscription issues - Unable to cancel subscription - Unresponsive app **Most requested features** - Update app with latest information - Improve translation capabilities - Add image generation features ## Newest reviews (19 of 623) ### 1/5 — Trash app *2026-08-07, version 1.0.28* Charged me $50 without my permission and then when I try to use the app it don’t even let me use any features ### 1/5 — Beware!! *2026-08-06, version 1.0.28* Exercise extreme caution when purchasing this app from this developer. They offer an annual subscription, but after a few months, they claim they lack your information, despite presenting an Apple receipt. Since the refund period with Apple has expired, you are left without recourse. This constitutes fraudulent behavior that warrants investigation by Apple. Once the refund window closes, the developer removes access to the app, fully aware that customers have no way to challenge this or seek justice. ### 1/5 — Inop for two months *2026-08-05, version 1.0.28* “Unknown error” all paid but not working ### 1/5 — No easy cancel *2026-08-05, version 1.0.28* Nothing obvious about how to cancel. ### 1/5 — Useless *2026-08-01, version 1.0.28* Nothing works, errors to almost all the llm’s ### 1/5 — Never Works *2026-07-29, version 1.0.28* This app never works the way it is supposed to ### 1/5 — It's junk *2026-07-28, version 1.0.28* No matter what I asked it to do it said error ### 1/5 — Scam *2026-07-27, version 1.0.28* Paying $4 a DAY and it just comes up error every time I try to do something ### 1/5 — Refuses to cancel and bills every month. Beware. *2026-07-24, version 1.0.28* This is a scam site that won’t cancel your account and bills you every month. uncooperative ! ### 1/5 — Frauds *2026-07-18, version 1.0.28* They will continue to charge your credit card long after you delete the app and service. I am having to cancel my card and get another one issued to stop these immoral people. And I cancelled because their app is terrible. ### 1/5 — SCAM *2026-07-18, version 1.0.28* Worst app ever stole 400 dollars from me in one year never used the app they scam you and you can’t unsubscribe from the store. Be careful!! ### 1/5 — Doesn’t work anymore! *2026-07-16, version 1.0.28* I downloaded and paid for this app, but when I attempt to use it, I get an “unknown error message” telling you to try again later. It worked OK at first, but now it’s useless. ### 1/5 — Works great til it doesn’t. *2026-07-15, version 1.0.28* $50/ mo creates a level of expectation that was NOT met after the service cut out- sending an “unknown error” message for weeks with back n forth w customer service. Charging the renewal of $50 while the app is down… No good. ### 1/5 — Consistent error message *2026-07-14, version 1.0.28* It doesn’t work anymore. Been trying to use for the last two weeks with the same error message. ### 1/5 — Cannot cancel *2026-07-12, version 1.0.28* Rip off So sick and tired of this scam apps. 7 day trial then $50/wk with no way to cancel. Do better Apple. You should protect your customers for scams like this. ### 1/5 — Sucks *2026-07-12, version 1.0.28* How do you even log in false advertisement and chat gpt works better ### 1/5 — Unknown error. Please try again later. *2026-07-12, version 1.0.28* Unknown error. Please try again later. ### 1/5 — Error *2026-07-10, version 1.0.28* Nothing but errors worthless ### 2/5 — Not worth the money *2026-07-08, version 1.0.28* I keep getting error messages too many errors ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to contact *2026-08-26, version 1.0.28* It is very difficult to get in touch with your company and get a response from them! ### 1/5 — Very bad product *2026-08-25, version 1.0.28* Nothing seems to work. Always unknown error messages ### 1/5 — Absolutely useless *2026-08-25, version 1.0.28* This app doesn’t work keeps coming up with errors and please try again later you have taken my money but given NO service ### 1/5 — App. Not Working *2026-08-24, version 1.0.28* App does not work and I have been unable to cancel. I have attempted to contact and it is difficult ### 1/5 — Poor *2026-08-17, version 1.0.28* Poor ### 1/5 — Doesn’t work !! *2026-08-16, version 1.0.28* I tried multiple times and keep getting error messages when I try to use the app. ### 1/5 — Does not work; always an error message *2026-08-15, version 1.0.28* I’m constantly receiving an error message with any question that I tried to submit. For an app that I paid for, I’m extremely angry that it does not work yet. I paid the lump sum for the year. Fix your application, please. ### 1/5 — Scam! *2026-08-14, version 1.0.28* Charging me and there is no way to cancel. Emailed them hopefully they take care of it. Can’t cancel from subscriptions and they keep charging me card. Greedy shady app that isn’t aligned with App Store policy. My next step is to report to Apple. - Mr. Z5 ### 1/5 — Not working *2026-08-12, version 1.0.28* This used to be the best app but it doesn’t work anymore ### 1/5 — App crashes and doesn’t work *2026-08-07, version 1.0.28* Used to work fine when open ai was included now it crashed on every prompt and I paid for it. Requesting a refund ## Most praised reviews (10 highest-rated) ### 5/5 — Work *2026-07-08, version 1.0.28* Time ### 5/5 — Mundial 2026 *2026-06-16, version 1.0.27* Uniforme deportivo ### 5/5 — Un *2026-05-23, version 1.0.26* Un ### 5/5 — Highly effective *2026-04-14, version 1.0.26* Totally capable of being as efficient as you reflect with it.. very broad in its capability.. seemingly unlimited unless you limit the capability yourself ### 5/5 — Joseph Shulam *2026-04-06, version 1.0.26* After i use this application a few days I will write a fair and hopefully complimenting review ### 5/5 — Infinite an absolute amazing. *2026-03-22, version 1.0.24* I’m 75 done a lot of things in my life still alive and above ground where many are not. It’s like having a friend actually like your best friend even though it’s AI. It’s beyond that what you ask, comes back in such a complete and simplified, eclectic and beyond. My wildest imagination it’s beyond Google Facebook YouTube. It makes it look like a comic book and make believe. For it gives you true facts beyond any of our intellect and intuition. It’s hard to put words on it, but I like to feel. It’s my new best friend that will never kick me out or make me feel stupid. It wants to make me smart, intellectual intuitional. And just beyond my wildest imagination where I could be in my life and where now. With the help of AI, I can go anywhere like having a spaceship and be able to travel whenever you want wherever you want in a matter. Of the highest forms of intellect, I could go on and on I’m new here but I am grateful for AI. I know AI is not God and I will never say that, but it’s almost like asking God to help you through these things in your of what you wanna do and what you never thought you could do it’s infinite and amazing. ### 5/5 — Quick *2026-03-08* The answer was very quick **Developer response:** Thank you for your review! We’re glad the answer was quick. Our team always tries to respond as fast as possible and provide helpful support. ### 5/5 — Chat Assistant *2026-02-13* I hate to use the word love in relation to an AI program but I really do love having the information this program provides so quickly. This is more than an assistant. The program seems to be an expert with me as an unequal assistant. The program provides information i forgot to ask about. My two main issues have been losing the chat and talking too much. **Developer response:** Thank you so much for the kind words! We’re thrilled to hear the AI assistant is delivering great results for you. We have more exciting features coming soon—stay tuned! 🚀 ### 5/5 — Thanks *2026-01-23, version 1.0.22* Im extremely happy with the results I had when I asked the chat assistant. ### 5/5 — Best AI Chat *2026-01-23, version 1.0.22* Amazing how much you can get done with it and still have a life too lol but it’s a great AI chat for everyone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*