# NextGen Success Community — Connect with NextGen Support! > Mobile platform for managing NextGen support cases and community engagement. (iPhone/iPad app by NextGen Healthcare Information Systems, Inc..) - Source: https://appshunter.io/ios/app/nextgen-success-community/id1485033253 (this page in markdown: same URL + `.md`) - Developer: [NextGen Healthcare Information Systems, Inc.](https://appshunter.io/developer/474107842) - Category: Business, Social Networking - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 98 MB - Languages: American English, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian, Indonesian and 16 more - Released: 2019-12-22 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nextgen-success-community/id1485033253/reviews.md ## What is NextGen Success Community? NextGen's new Mobile Success Community provides a streamlined, quick, and easy way for you to manage your NextGen support experience directly from your favorite mobile devices: * Create and Manage Support Cases * Review and follow Known Issues and Knowledge Articles * Receive timely "push" Notifications and Alerts * Chat directly with NextGen Support staff * Review Support Metrics via our Dashboard feature (Community Main Contacts Only) * Pose Questions and provide Answers to the NextGen User Community With this addition to our support toolset, NextGen is continuing our journey to provide clinical care solutions that include EHR, telehealth, population health, mobile, and consulting services that help practices optimize their strategy for delivering high-quality care. ## Key features - Create and manage support cases - Review known issues and knowledge articles - Receive push notifications and alerts - Chat directly with support staff - View support metrics dashboard - Pose questions to the user community ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/nextgen-success-community/id1485033253/reviews.md ### 1/5 — Doesn’t work *2022-01-09* My coworkers and I cannot even get this to work. It will not accept our usernames and passwords. ## Frequently asked questions about NextGen Success Community ### What is NextGen Success Community? NextGen Success Community is a mobile application designed to streamline the management of your NextGen support experience. It allows users to create and manage support cases, access knowledge articles, and communicate directly with support staff. ### Is NextGen Success Community free to use? Yes, NextGen Success Community is available for free download and use. It does not have any in-app purchases or advertisements, offering a completely free experience for users. ### What devices support NextGen Success Community? NextGen Success Community is supported on both iPhone and iPad devices, allowing users to manage their support needs across different Apple mobile platforms. ### How often is NextGen Success Community updated? The application was last updated on November 21, 2025, with version 258.010. This indicates a commitment to ongoing development and improvements for the user experience. ### What are the main features of NextGen Success Community? Key features include creating and managing support cases, reviewing knowledge articles, receiving push notifications, chatting with support staff, and accessing a support metrics dashboard for community main contacts. ### Who can access the support metrics dashboard? The support metrics dashboard feature is exclusively available to Community Main Contacts within the NextGen user community. This provides key stakeholders with insights into support performance. ### What is the age rating for NextGen Success Community? NextGen Success Community has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature content. ### What kind of support does NextGen Success Community offer? The app facilitates managing support cases, accessing technical articles, and direct chat with NextGen Support staff. It also enables users to ask and answer questions within the NextGen user community. ## Version history (last 5 releases) ### 258.010 — 2025-11-21 We updated the app with the latest features, bug fixes, and performance improvements. ### 256.000 — 2025-07-08 We updated the app with the latest features, bug fixes, and performance improvements. ### 14.010 — 2025-05-08 We updated the app with the latest features, bug fixes, and performance improvements. ### 14.000 — 2025-04-19 We updated the app with the latest features, bug fixes, and performance improvements. ### 13.010 — 2025-03-08 We updated the app with the latest features, bug fixes, and performance improvements. ## More apps by NextGen Healthcare Information Systems, Inc. - [NextGen Mobile Solutions](https://appshunter.io/ios/app/nextgen-mobile-solutions/id991888552) - [NextGen Patient Portal](https://appshunter.io/ios/app/nextgen-patient-portal/id1165589210) - [NextGen Healthcare Events](https://appshunter.io/ios/app/nextgen-healthcare-events/id1300746242) All apps by NextGen Healthcare Information Systems, Inc.: https://appshunter.io/developer/474107842 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*