# Nextiva – The NEXT Platform

> Nextiva – The NEXT Platform (iPhone/iPad app by Nextiva.)

- Source: https://appshunter.io/ios/app/nextiva-the-next-platform/id6761727116 (this page in markdown: same URL + `.md`)
- Developer: [Nextiva](https://appshunter.io/developer/642559405)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 192 MB
- Languages: American English, French (France), European Portuguese, European Spanish
- Released: 2026-10-07
- Data updated: 2026-10-09
- User reviews in markdown: https://appshunter.io/ios/app/nextiva-the-next-platform/id6761727116/reviews.md

## What is Nextiva?

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the Nextiva – The NEXT Platform app empowers you to create seamless customer experiences right from your mobile device 

With Nextiva – The NEXT Platform, you can: 

Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts,  
 
 

Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. 
 
 

Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. 
 
 

Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. 
 
 

Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. 
 
 

Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. 
 
 

Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. 
 
 

Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.


## Version history (last 2 releases)

### 2.0.1 — 2026-10-08

## What's New

We're excited to introduce new features and improvements designed to make your experience even better!

- **Smarter Recommendations with NextIQ:** Discover personalized NextIQ recommendations right on your home page, helping you access relevant insights and take action more efficiently.
- **Group Conversations in My Inbox:** Easily create group conversations directly from My Inbox, making it simpler to collaborate and communicate with multiple participants in one place.
- **Screen Sharing in Video Meetings:** Share your screen during video meetings for more effective presentations, discussions, and collaboration.
- **Bug Fixes & Performance Improvements:** We've resolved several issues and made performance enhancements to deliver a smoother, faster, and more reliable experience.

### 2.0.0 — 2026-10-07

No release notes.

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## More apps by Nextiva

- [NextivaONE](https://appshunter.io/ios/app/nextivaone/id738802901)
- [Cospace by Nextiva](https://appshunter.io/ios/app/cospace-by-nextiva/id1459491799)
- [NEXT Classic](https://appshunter.io/ios/app/next-classic/id6479508740)

All apps by Nextiva: https://appshunter.io/developer/642559405

## Related topics

[nextiva app](https://appshunter.io/ios/topics/nextiva-app) · [customer care advantage](https://appshunter.io/ios/topics/customer-care-advantage) · [udbra](https://appshunter.io/ios/topics/udbra)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-09.*