# NextivaONE — Business Phone Calls & Texts

> Business phone system for calls, texts, and contact management. (iPhone/iPad app by Nextiva.)

- Source: https://appshunter.io/ios/app/nextivaone/id738802901 (this page in markdown: same URL + `.md`)
- Developer: [Nextiva](https://appshunter.io/developer/642559405)
- Category: Business, Utilities
- Price: Free
- Rating: 4.10/5 from 7,021 App Store ratings · 228 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 136 MB
- Languages: American English, Ukrainian
- Released: 2014-01-13
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nextivaone/id738802901/reviews.md

## What is NextivaONE?

Keep your work life separate from your personal life by getting a dedicated business phone number for calls, texts, and contact management.
With NextivaONE, you can connect with your customers and team using unlimited voice calling within the US and Canada. Additionally, you can send texts using your business phone number.

Key features include:
* Unlimited calling (US and Canada)
* Mobile texting (SMS/MMS)
* Mobile contact management
* Contacts integration
* Business voicemail
* Free number porting
* Free local and toll-free numbers
* 24/7 customer support

Join over 100,000 Nextiva customers who rely on the most dependable network in the industry.

## Key features

- Dedicated business phone number
- Unlimited US/Canada calling
- Mobile texting (SMS/MMS)
- Contact management
- Business voicemail
- Free number porting

## What do users think of NextivaONE?

Overall sentiment: negative

**Pros**

- 🚀 Ease of use
- 👍 Accessibility
- 🔒 Call quality

**Cons**

- 🐛 Dropped calls
- 🐛 Missed notifications
- 🐛 Unreliable app performance
- 🐛 Buggy text messaging
- 🐛 Poor call transfer functionality
- 🐛 Inconsistent user experience

**Commonly reported bugs**

- Calls not ringing on mobile device
- Inability to view voicemails and call history
- Frequent app crashes and freezes
- Sync issues between mobile and desktop apps

**Most requested features**

- Improved call handling and management
- Enhanced text messaging capabilities
- Streamlined login and logout process
- Customizable app settings and defaults

## Recent user reviews (10 of 228)

All indexed reviews: https://appshunter.io/ios/app/nextivaone/id738802901/reviews.md

### 1/5 — Awful

*2026-08-14, version 28.3.0*

I’ve been using Nextiva for my very busy business since April 2026.  I absolutely hate it. I’ve had enough and I’m switching to another service. 

App is very buggy and slows.

Text messaging is awful… buggy and slow. 

A LOT of calls come in, where there is no audio on the other side. So you have to hang up and dial them again…. 

Which is a big problem… because When a call come in… and you hang up, it takes about 1-2 min for the call to show in the call log. So let’s say you miss a call… and you want to dial them back.. you have to sit there and stare at app until the log updates. 

So you missed a customer call and you have no idea who called for 1-2 minutes … which is enough time for your potential customer to dial the next competitor on the list. 

When a text message comes in, you hit reply and type a message and when you hit send, it actually didn’t reply to sender and created its own new message and it says “not found” in sender… as if you sent it with no recipient. 

While you’re on the phone with someone on speakerphone, it repeatedly comes out of speakerphone on its own… something that doesn’t happen if I’m on a regular phone call or WhatsApp call… so it’s not a sensor issue.. definitely a bug in the app. 

Very disappointed with Nextiva. I’ve tried a couple of these for my business and Nextiva was by far the worst. 

I can’t switch to a new service fast enough

### 1/5 — So much inconsistency

*2026-08-13, version 28.3.0*

Be careful, before getting this services. They increase price frequently and service quality goes down!!

### 2/5 — Missed Calls

*2026-08-13, version 28.3.0*

App logs out constantly - and then makes it impossible to log back in.

Get ready to miss many important business calls.

### 1/5 — Unusable

*2026-08-13, version 28.3.0*

Can’t log in after recent update. Sits idle and does nothing.

### 1/5 — Worst experience ever

*2026-08-13, version 28.3.0*

Awful, one of the worst experiences I’ve had with a b2b company. No telling how much business we lost due to dealing with company. Between 
-not being able to answer client calls FREQUENTLY
-to accidentally shutting off our phone account and taking a week to get it back online 

I wish we hadn’t worked with them

### 1/5 — Horrible company

*2026-07-29, version 28.2.0*

Overpriced, poor customer support

### 1/5 — Bad app

*2026-07-21, version 28.2.0*

Not good

### 5/5 — Quality

*2026-07-14, version 28.2.0*

The phone calls and the voicemails perfect quality I’ll come to you on time no delay perfect

### 5/5 — Exceptional service

*2026-07-08, version 28.2.0*

I relocated my business and contacted Nextiva for a virtual phone system. The customer service and professionalism has been exceptional. Works very well.

### 1/5 — Unreliable

*2026-06-28, version 28.1.1*

This app is incredibly inconsistent. Drops calls with full service. Doesn’t let me make calls sometimes. Just really disappointing

## Frequently asked questions about NextivaONE

### What does NextivaONE do?

NextivaONE provides a dedicated business phone number for making and receiving calls and texts. It helps separate your work and personal communications, manage contacts, and offers features like business voicemail.

### What are the key features of NextivaONE?

Key features include unlimited calling within the US and Canada, mobile texting (SMS/MMS), mobile contact management with contacts integration, business voicemail, free number porting, and free local and toll-free numbers.

### Is NextivaONE free to use?

The application itself is free to download and use, offering free local and toll-free numbers and free number porting. Specific service plans and features may involve costs beyond the basic app functionality.

### Who is NextivaONE for?

This app is designed for professionals and businesses who want to maintain a clear distinction between their personal and work phone lines. It's ideal for those needing a reliable business communication solution.

### How does NextivaONE help with customer communication?

It allows you to connect with customers using a dedicated business number for both calls and texts, ensuring a professional image. Features like unlimited calling and SMS/MMS capabilities facilitate consistent customer engagement.

## Version history (last 5 releases)

### 28.3.1 — 2026-08-17

Improvements to Voice Call stability and reliability, Messaging enhancements, bugfixes.

### 28.3.0 — 2026-08-07

Improvements to Voice Call reliability, Messaging enhancements, bugfixes.

### 28.2.0 — 2026-07-02

Stability and performance improvements.

### 28.1.1 — 2026-05-26

Stability and performance improvements.

### 28.1.0 — 2026-05-15

Improvements to stability, bugfixes.

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by Nextiva

- [Cospace by Nextiva](https://appshunter.io/ios/app/cospace-by-nextiva/id1459491799)
- [Nextiva – The NEXT Platform](https://appshunter.io/ios/app/nextiva-the-next-platform/id6479508740)

All apps by Nextiva: https://appshunter.io/developer/642559405

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*