# NextStop - NYC Subway — user reviews

> 83 indexed App Store user reviews of NextStop by Pliable Matter LLC, rated 3.70/5 from 49 ratings.

- Source: https://appshunter.io/ios/app/nextstop-nyc-subway/id376416453/reviews
- App overview in markdown: https://appshunter.io/ios/app/nextstop-nyc-subway/id376416453.md
- Rating breakdown: 5★ 26 · 4★ 5 · 3★ 5 · 2★ 4 · 1★ 9

## Newest reviews (14 of 83)

### 2/5 — Not accurate as it used to be.

*2019-08-07, version 2.6.3*

I used to use this app everyday for individual train. Now, it’s not accurately displayed. Sometimes it will say there is a train arriving xx time at a station but when I would get there there are no trains. It displays trains even tho there are planned work for that specific train. Few times gave me incorrect information. There are better and accurate apps for the subway on the App Store.

### 4/5 — App closing instantly

*2019-08-04, version 2.6.3*

Love this app, but all of a sudden, every time I try to launch it, it closes instantly. 

Please advise

### 3/5 — Scrolling not working

*2019-03-30, version 2.6.3*

On the alert and changes tab, the text below the fold can’t be seen because you cannot scroll. Been like this for over a year.

### 3/5 — Train Schedule Missing

*2019-02-10, version 2.6.3*

The app used to have a list of upcoming train times and it’s no longer there, taking away the option to plan ahead. This is a much needed feature, please add it back, thanks!

### 2/5 — Miss the old version

*2019-02-05, version 2.6.3*

Only because before i could put a certain time and it would tell me what time my train would come 30 mins before time i miss that out that ? Mark back to the time please PLEASE‼️

### 3/5 — Changed app

*2019-01-09, version 2.6.3*

Please please bring the future train times option back! I commute from Brooklyn to Manhattan. The trains run less frequently in Brooklyn and the future train times were everything! I relied on them every day, especially when leaving for work super early or planning clients for the next day.

### 3/5 — Favorites Tool not working

*2019-01-03, version 2.6.3*

I love this app and was very happy to see its updated version after 3 or 4 years!  However, I’ve noticed that the favorites for my commutes were deleted once I updated.  I’ve tried to add them following the instructions and it noted “your favorite has been added”.  But nothing is in the favorites.  Please fix this problem.  Thank you!

### 4/5 — Update got rid of my fav feature

*2018-12-07, version 2.6.3*

I really liked using this app for planning ahead, but the feature to chose a time other than the current time does not appear to have made it into the new update. Since I never use the 2nd ave line I kinda wish I hadn't updated it at all. Please bring back the option to view other times besides the current one.

### 2/5 — Updates and changes

*2018-11-29, version 2.6.3*

No longer able to select future arrival times for a certain line. That was the best feature of this app!

### 3/5 — Still missing the W

*2018-11-16, version 2.6.1*

Thanks for finally updating this. It is for the cleanest best app. Still missing W train times though. Is that in the works?

### 2/5 — Map out of date

*2018-09-04, version 2.5.0*

I spent money on this app only to find out it’s not the latest version of the NYC subway map. For example, there’s no shown existence of the 2nd Avenue subway line. 

Fairly accurate and easy to use otherwise hence two stars.

### 3/5 — Why does this still not show the W train after all these years

*2018-06-19, version 2.5.0*

I find this app very useful except that it doesn’t show the W train that I take from Astoria. Why hasn’t it been updated to reflect that?

### 2/5 — Update Needed!

*2018-04-03, version 2.5.0*

I really like this app and how it makes my commute easier. However the "q" and "w" train need to be updated to the current map. 

Also, this app needs to be updated it’s been 2 years. It does not work properly with the Apple Watch series 3. 

Thanks In advance !

### 2/5 — Has become less reliable over the years

*2018-03-24, version 2.5.0*

I’ve had this app for at least four years now, and it used to be fairly accurate in terms of train times, etc., but that has gotten less accurate as time has passed. It still seems to have good info as far as changes and delays, but what is most unforgivable to me is the fact that the Q line extension was completed more than a year ago and the map still hasn’t been updated in this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Asking for more money?

*2022-12-10, version 2.7.1*

I paid for this apps YEARS AGO and now you update it and make me pay again to remove ads?

### 1/5 — Hasn’t worked in days

*2019-12-11, version 2.6.3*

I have an iPhone X app keeps crashing.

### 1/5 — No upcoming schedule

*2018-11-27, version 2.6.1*

The best feature seems to be gone.  I used this app religiously to figure out subway schedules in advance.  Now there is no option to change your departure time.

### 1/5 — W Train Missing

*2018-11-19, version 2.6.1*

I would give 5 stars if this app included the W train. I used to love using this app.

### 1/5 — Crashes = useless

*2018-11-14, version 2.6.0*

Latest update doesn’t open at all. Crashes immediately upon attempting to launch. Useless.

### 1/5 — Update

*2018-05-24, version 2.5.0*

IT NEEDS TO BE UPDATED. Especially the Q TRAIN

### 1/5 — Subway Map not updated

*2018-05-18, version 2.5.0*

The map is not updated to include the new q line in nyc

### 1/5 — No Q train info

*2018-02-23, version 2.5.0*

Been a year + since the 2nd ave subway Q line opened and the app still has no data.

### 1/5 — iPhone X Support

*2018-02-09, version 2.5.0*

Is this app abandoned?

### 1/5 — I totally agree - save ur money

*2018-01-20, version 2.5.0*

This app is just disaster, technically it works but it’s not helpful AT ALL! Arrival time is usually not in real time but just estimation. This app need A LOT of improvement.

## Most praised reviews (10 highest-rated)

### 5/5 — My go to

*2024-06-13, version 2.7.1*

I’v been using this app for years. It’s my go to to get updated subway information and alerts. If has helped me over the years immensely. I hope it continues to be updated to reflect real time 24 hours. Sometimes the times and alerts of each line are spot on accurate and sometimes they are off. Most of the time accurate though. Great idea and app that I’m sure has helped many NYers like me and will hopefully continue to exist.

### 5/5 — Android Platform

*2019-07-11, version 2.6.3*

This app is amazing!!! I’ve been using it since it was first developed and recommend it to lost tourist who ask me for directions etc in NYC. It works much better and is 100% more reliable than the MTA app offered by NYC’s MTA. 

The only downside is that it’s only available for iPhone. My wife has an android phone. Will you/can you... in the near future develop a version of this app for the android platform...? 

Please consider it as an option. Thanks.

### 5/5 — Bring back the CLOCK!

*2018-12-16, version 2.6.3*

The update is good BUT it failed to bring back the clock in the upper right corner. I used and depended on that clock entirely. Please, please reinstate it. I work for Transit and I use it everyday in my travels to and from work. And now that it’s gone, it’s difficult to see ahead as to what trains to use

### 5/5 — Finally Updated!

*2018-12-01, version 2.6.3*

This has always been the best transit app for subway arrival times. I used it religiously but then stopped because it stopped being updated with the 7 extension, Second Av Subway and the return of the W. I had deleted it a while ago because it was so outdated until my friend just showed me that it was finally updated. Now let’s please keep this up to date! Thank you!

### 5/5 — They’re back

*2018-12-01, version 2.6.3*

This is back to being the best subway app, especially if you just need line info.  The alerts are working. The real time is working. And we don’t have to put up with the “trip planning” requirements in some other apps. Thanks devs and designers! 

PS hopefully there is a widget planned for a future release.

### 5/5 — So helpful!

*2018-11-28, version 2.6.2*

I use this app every morning when I have to catch the subway to work.

### 5/5 — Finally updated!

*2018-11-16, version 2.6.1*

Looks like a whole new app! Only minor inconvenience is how to make and edit favorites. I enjoyed organizing them manualy using the 'edit' page on the favorite tab rather than the alphanumeric system being used now.

### 5/5 — BETTER THAN THAT

*2018-08-04, version 2.5.0*

this app has been real, thank you for spending time to update the MTA current schedule daily. Your work is appreciated. Easy to use!!! SO CLEAR AND PRECISE!!! So I literally took the time to rate this app because I love it so much. MAKE ONE FOR ANDROID!!!!!

### 5/5 — Used to be a great app! Needs updating!

*2018-01-11, version 2.5.0*

I've used Next Stop for at least five years and it was accurate to the T with the numbered MTA lines. 
I've only stayed on iOS 10 because of NextStop.
Unfortunately, it seized to offer realtime train arrivals just in the last few weeks.
The last update was almost 3 years ago. 
I wish the developers updated it and the app worked as it used to.

### 5/5 — Simple but very useful!

*2017-11-05, version 2.5.0*

I love this App! It hasn’t been updated in a while and I wish it would be. It’s simple let’s you see if your train is coming and whether you have to run to make that connection. love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
