# Nexx Home

> Smart home device control and monitoring app. (iPhone/iPad app by SimpalTek, LLC.)

- Source: https://appshunter.io/ios/app/nexx-home/id1434697309 (this page in markdown: same URL + `.md`)
- Developer: [SimpalTek, LLC](https://appshunter.io/developer/1139736932)
- Category: Lifestyle, Productivity
- Price: Free with in-app purchases
- Rating: 1.80/5 from 201 App Store ratings · 103 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 105 MB
- Languages: American English
- Released: 2018-10-11
- Data updated: 2026-06-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nexx-home/id1434697309/reviews.md

## What is Nexx Home?

Nexx Home brings ingenuity to simplify everyday life.  It is smart living the Nexx way.

Know if your garage door is left opened, see your home with Nexx Cam, and schedule when your appliance should turn on. And get notifications on your phone, tablet, or smart watch.

Nexx Home brings you:

-  Security: know what is going on in your home
-  Mobility: be in control from anywhere
-  Simplicity:  use with ease and convenience
-  Accessibility:  share with others

Nexx Home's power is it's ability to concurrently work with multitude of devices to seamlessly make your everyday life easier and convenient.  Nexx Home is not only an app but also has cloud computing power that can figure out a host of things, like when you are near your home so that it can automatically open your garage.  Forgot to close your garage? Nexx Home notices and will send you a reminder alert. And everyone at home can get notifications and control the Nexx Home products they need with their own account – no more sharing passwords.

Nexx Garage
A companion device to an existing garage door opener that securely allows one or more users to activate and monitor their garage door from anywhere in the World.

Nexx Cam
The security cameras that let you see your home on your phone, inside and out.

Nexx Plug
Smart power plug that allows you to turn on or off your appliance from any location.

*** Note: Requires SimpalTek Nexx device hardware. Learn more about the compatible products at www.NexxGarage.com

Some features require a working internet connection, Wi-Fi and/or Bluetooth.

**** This app may use your location even when it isn’t open, which can decrease device battery life.  Continued use of GPS running in the background can dramatically decrease battery life.

Terms of Use:
https://getnexx.com/policies/terms-of-service

## Key features

- Remote garage door monitoring
- Live home camera feeds
- Appliance remote control
- Customizable alerts and notifications
- User access sharing
- Automated actions based on location

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Nexx Alarm Smart Pro Package | $23.99 | per year |
| Nexx Alarm Smart Pro Package | $2.99 | per month |
| Share User Access 15 | $5.99 | per month |
| Share User Access 15 | $56.99 | per year |
| Share user access 20 | $9.99 | per month |
| Share user access 20 | $106.99 | per year |


## What do users think of Nexx Home?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Generally works well
- 🔒 Provides door status monitoring

**Cons**

- 🐛 Buggy and unreliable
- 💤 Slow and unresponsive
- 🔒 Security issues
- 🔋 Inconsistent performance over time

**Commonly reported bugs**

- App crashes frequently
- Fails to connect to WiFi
- Inaccurate door status reporting
- Auto-open feature is inconsistent

**Most requested features**

- Add support for Apple CarPlay
- Improve Siri integration
- Add more time zone options

## Recent user reviews (10 of 103)

All indexed reviews: https://appshunter.io/ios/app/nexx-home/id1434697309/reviews.md

### 1/5 — No tech support

*2026-03-01, version 3.8.2.3*

Tech support is non existent. Product works, but some features/options do not work. Contacted support and Rcvd automated response that ticket would be assigned. No follow up after two weeks, so issued another ticket, same thing , no response from tech support. Find another vendor/product

### 1/5 — Buggy

*2025-10-18, version 3.8.2.3*

Nexx needs to get their act together and update this app. Three years is too long. Too many bugs

### 1/5 — Slowly Perishing

*2025-08-31, version 3.8.2.3*

Long term customer with three Smart Garage NCG-100 devices. Worked great for years. Nexx had security issue in 2023 and never seemed to recover. Website is up but help portal page does not exist. Device now not reliably working. Sadly, recommend staying clear .

### 3/5 — Having trouble with SiRI, no help

*2025-07-22, version 3.8.2.3*

Created a NEXX trouble ticket, says they will get back in 48 hours and it’s been 3 weeks. IOS SIRI says it’s enabled.

### 1/5 — The worst

*2025-05-13, version 3.8.2.3*

This app is the worst and everytime I use it , I then have to erase the app and reinstall and type my password in. The support for this product is horrible. Only an email.

### 1/5 — Used to work….

*2025-04-30, version 3.8.2.3*

After a couple years of use it now almost never works correctly. Device shows online and registers the status of the door correctly, but it almost always fails to open/close the garage door. Works for a while if unplugged/plugged from power but just stops again after some time….

### 1/5 — Doesn’t work

*2025-02-25, version 3.8.2.3*

App sends random notifications. Won’t go beyond home page. Interface is out of line can’t log in.

### 3/5 — 2.5

*2025-02-05, version 3.8.2.3*

Works sometimes

### 1/5 — Frustrating and Worthless

*2025-01-27, version 3.8.2.3*

Have NexxGate on my Patriot2 drive swing gates.  App constantly churns, gives cloud excuse issues and is unreliable.  Wi-Fi for remote drive gate would be great to have but the NEXX app fails to provide any value.
I would rate it less than zero if I could.

### 1/5 — Garbage

*2025-01-18, version 3.8.2.3*

Such a piece of junk.  I have to update this app once a week (and I mean, delete, redownload, re-set-up my account, open the control box, unplug the Nexx WiFi box from the motherboard,if it back in.  And give only had it two years.  If you’re buying a US Automatic System that utilizes Nexx for iPhone control feature, get a different system entirely.

## Frequently asked questions about Nexx Home

### Does Nexx Home have ads?

Nexx Home does not contain advertisements. Its monetization comes from optional in-app purchases and subscription plans for advanced features.

### What devices does Nexx Home support?

Nexx Home is designed to work with compatible Nexx device hardware, including Nexx Garage, Nexx Cam, and Nexx Plug. It also supports iPhone, iPad, iPod, and Apple Watch.

### What are the subscription options for Nexx Home?

Nexx Home offers several subscription plans, including the Nexx Alarm Smart Pro Package and various user access sharing tiers, with monthly and annual payment options. Some plans include a free trial period.

### How often is Nexx Home updated?

The latest version of Nexx Home is 3.8.2.3, which was last updated on December 3, 2021. Update frequency can vary based on development cycles.

### What is the age rating for Nexx Home?

Nexx Home has an age rating of 4+, making it suitable for a wide range of users. However, some features may require adult supervision.

### What do users like about Nexx Home?

User reviews indicate that users appreciate the app's ease of use, its ability to generally work well, and the convenience of door status monitoring.

### What are the main criticisms of Nexx Home?

Common user complaints include the app being buggy and unreliable, slow and unresponsive performance, and occasional security concerns. Users have also reported inconsistent performance over time.

### Can Nexx Home drain my battery?

Yes, Nexx Home may use your location even when not actively open, which can decrease device battery life. Continued use of GPS in the background can significantly impact battery performance.

## Version history (last 5 releases)

### 3.8.2.3 — 2021-12-03

- Improved stability and app crash fixes
- Other minor bug fix and UI update

### 3.8.1.22 — 2021-11-11

- Improved stability and app crash fixes
- Other minor bug fix and UI update

### 3.7.1.34 — 2021-08-22

- New option for Auto Open activation
- Bluetooth activation fix
- Improved stability and app crash fixes
- Other minor bug fix and UI update

### 3.6.1.2 — 2021-01-11

- New action gesture option
- Device push notification alert redirect to device screen
- Apple watch SSL error fix
- Improve auto open performance
- Remove Nexx Alarm snooze zone notification time restriction
- Nexx Alarm bug fixes
- Improved stability and app crash fixes
- Other minor bug fix and UI update

### 3.4.4.1 — 2020-11-22

Bluetooth crash fix when Bluetooth permission not allow on first install

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## Related topics

[nexxt home](https://appshunter.io/ios/topics/nexxt-home) · [smart home apps like nexxt home](https://appshunter.io/ios/topics/smart-home-apps-like-nexxt-home)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-27.*