# NFL Primetime Fantasy — user reviews > 15 indexed App Store user reviews of NFL Primetime Fantasy by Ubisoft, rated 3.37/5 from 27 ratings. - Source: https://appshunter.io/ios/app/nfl-primetime-fantasy/id6499451521/reviews - App overview in markdown: https://appshunter.io/ios/app/nfl-primetime-fantasy/id6499451521.md - Rating breakdown: 5★ 11 · 4★ 4 · 3★ 4 · 2★ 0 · 1★ 8 ## What do users think of NFL Primetime Fantasy? Overall sentiment: negative **Pros** - 👍 Great game - 🚀 Competitive and fun **Cons** - 🐛 Black screen issues - 🔒 Account login and purchase problems - 🐛 Frequent crashes and connection issues **Commonly reported bugs** - Black screen on launch - Logged out of account and unable to log back in - Purchases not showing up **Most requested features** - More ways to earn in-game currency - Detailed player lineup and stats information - Highlight clips of big plays ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant even play *2025-01-21* I saw and add of this game and thoight it looked really fun, because i play fantasy and why not try this app, when i open it its only a black screen and i keep refreshing the app and delete it and redownload it and still has the black screen. **Developer response:** Hey Operator, we're really sorry for the inconvenience. Please contact our support team via the in-game settings menu by selecting Account>FAQ. If you cannot access the game, you can still reach them here: https://ubisoft-mobile.helpshift.com. Our support team will be more than happy to help! ### 1/5 — locked out of account lost everything *2025-01-20* i don't even know who to get in contact with, i spent actual money on this game and now my account is no where to be found. i want a refund. **Developer response:** Hey! We're deeply sorry about that! Our support team should be able to help you with this problem: Please contact them in game by selecting your avatar, tap the menu in the top right, then select Customer Support. If you cannot access the game, you can reach them here: https://ubisoft-mobile.helpshift.com/hc/app/58-nfl-primetime-fantasy/. ### 1/5 — Purchase problem *2025-01-08* I bought some packs and I got non of what I bought its fun it just still has a lot of issues that have cost me real money **Developer response:** Hi! We're sorry for the inconvenience. Please contact our support team in game by selecting your avatar, tap the menu in the top right, then select Customer Support. If you cannot access the game, you can reach them here: https://ubisoft-mobile.helpshift.com/hc/app/58-nfl-primetime-fantasy/. Our team will be more than happy to help! ### 1/5 — Black screen *2024-12-11* Refuses to load. Just a black screen. **Developer response:** Hello! We're sorry for the inconvenience. Please contact our support team in game by selecting your avatar, tap the menu in the top right, then select Customer Support. If you cannot access the game, you can reach them here: https://ubisoft-mobile.helpshift.com/hc/app/58-nfl-primetime-fantasy/. Our team will be more than happy to help! ### 1/5 — WARNING!!! Don’t waste your time or money with this app!!! *2024-12-10* Originally logged into the game with my Apple ID and after their most recent update I’ve lost all my purchases and and now need to wait 48hours for someone to reach out to me and hopefully resolve this issue? As a gamer I thought that I could trust this game to work because it’s Ubisoft, but lesson learned. **Developer response:** Hey! We're deeply sorry about that! Our support team should be able to help you with this problem: Please contact them in game by selecting your avatar, tap the menu in the top right, then select Customer Support. If you cannot access the game, you can reach them here: https://ubisoft-mobile.helpshift.com/hc/app/58-nfl-primetime-fantasy/. ### 1/5 — Has Potential *2024-12-02* This definitely has potential. I downloaded it this morning and played in all the Sunday games. Made top 3 in a couple and felt pretty good, despite all of the connection issues. I had to restart the app many times during the day because things weren’t loading. The app crashed a couple times. Super annoying. Then Sunday Night Football happened. Around halftime, I was logged out of my account. Good thing I connect to my Ubisoft account, I thought as I tried to log back on. Yeah, I can’t log in. Won’t let me, throws some error. Well, that was fun for one day. **Developer response:** Hello! We're sorry for the inconvenience. Please contact our support team in game by selecting your avatar, tap the menu in the top right, then select Customer Support. If you cannot access the game, you can reach them here: https://ubisoft-mobile.helpshift.com/hc/app/58-nfl-primetime-fantasy/. Our team will be more than happy to help! ### 1/5 — Get a black screen *2024-11-29* Get a black screen when I open it **Developer response:** Hi! We're sorry for the inconvenience. Please contact our support team in game by selecting your avatar, tap the menu in the top right, then select Customer Support. If you cannot access the game, you can reach them here: https://ubisoft-mobile.helpshift.com/hc/app/58-nfl-primetime-fantasy/. Our team will be more than happy to help! ### 3/5 — not working black screen of death i’m calling it *2025-01-17* great game friends play it just there no updates past beta stage on the web i wanted to start today but after it loads up screen goes black so maybe ubisoft no longer pushing the game or server not up but its best game because when u was kid there same type of app minus all the card **Developer response:** Hey! Thanks for playing and taking the time to express your feedback. We value your thoughts, and your opinion is very important to us. We will take this into consideration as we continue improving the game. ### 3/5 — Fun *2024-12-13* Enjoying the game so far it’s fun but only thing that should be fixed to have a better experience is connection issues and would be nice to have on your epic and rare cards. Maybe a cool cover art with holographic effects wouldn’t mind paying for those cards to add to the album **Developer response:** Hello! thank you for your feedback. We really appreciate the opinions of all of our players and will take your views into account in order to further improve the game in future updates. ### 3/5 — Good game, lots of room for improvement *2024-12-11* I love fantasy football and card collecting so I think the game is pretty fun. My biggest issue is the collectors album. Why do we have to pay real money to have more spots in our collector’s album?? That’s just not fun. I understand trying to make money, but keep packs behind pay walls if you so please. Limiting the players in our album turns away your player base because they can’t add their favorite players without spending real dollars. Please let us have unlimited spots in our collector’s album so we can add more players to our collection. **Developer response:** Hello! We're sorry to hear you didn't enjoy the game. Be assured we take your feedback seriously and this will be shared with the studio. Please note that lots of content can be earned simply by playing the game. Thank you! ## Most praised reviews (5 highest-rated) ### 5/5 — Honestly it’s so fun but one thing I would add *2025-01-04* It’s nice to stay up to date with every game going on at once. And competing with friends and family. My one thing as a nfl nerd, is I would like to see the position lineup of the last play to bet on the future play. For example if they do a HB stretch on the right side, I want to see the lineup on field, and if possible I would love to see clips of big plays or have updates on screen when players are benched or resting (in real life) but overall amazing game with so much potential! ### 5/5 — Coolest new way to Play Fantasy Sport *2024-11-29* Can’t wait to be able to compete in a club with my friends during Live games ### 4/5 — Great game *2025-01-19* If you are competitive and want to put a new spin onto Fantasy football this is definitely the game to play! ### 4/5 — Great game needs improvement *2024-12-22* the game itself if great, i think they should make some more ways to earn the in game cash. also the game crashes A LOT so hopefully that improves but other than that its amazing ### 3/5 — A front for the nfl ecosystem *2024-11-25* Cool idea and all but it’s not even an actual game. It’s just a front to sell you on services from the nfl to buy and watch their games. It’s also filled with micro transactions. **Developer response:** Hey! Thanks for playing and taking the time to express your feedback. We value your thoughts, and your opinion is very important to us. We will take this into consideration as we continue improving the game. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*