# NGB OSS

> NGB OSS (iPhone/iPad app by Raymond Sarasan.)

- Source: https://appshunter.io/ios/app/ngb-oss/id1453258398 (this page in markdown: same URL + `.md`)
- Developer: [Raymond Sarasan](https://appshunter.io/developer/1453258397)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 5 MB
- Languages: English
- Released: 2019-02-17
- Data updated: 2026-05-19
- User reviews in markdown: https://appshunter.io/ios/app/ngb-oss/id1453258398/reviews.md

## What is NGB OSS?

This mobile app works with the NGB OSS backend.

Ability to handle job request/fault & emergency messages
Ability to schedule job timing for immediate or future action
Alert Notification (Screen pop-up) for new or unacknowledged job
Ascending Escalation alert to hierarchy chain of supervisor for pending or unacknowledged job
Comprehensive Reports (Daily Job List / Staff Performance / Trend Analysis)
Ease of Dispatch / Acknowledge / Update Jobs
Go GREEN: Eliminate laborious manual task and paperwork
Streamline operations for efficiency
Guest Service Level: (Guest Experience)
• Red Flag Alert for recurring Faults
• Escalation for various kinds of Alert Notifications
• Improved response time to handling Customer Calls
Knowledge Based database for Equipping and Training purpose
Reporting: Fault/Request Analysis, Staff /Department Performance
Department Meetings with access to On-line Information from NGB OSS Portal for discussion, review and follow up


## Version history (last 5 releases)

### 12.8 — 2023-06-03

More bug fixes

### 12.7 — 2023-06-03

Bug fixes

### 12.6 — 2023-05-31

Bug fixes

### 12.5 — 2023-01-04

Updated push notification support

### 12.3 — 2022-05-22

Some minor bug fixes

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## More apps by Raymond Sarasan

- [NGB CRM](https://appshunter.io/ios/app/ngb-crm/id1474631294)
- [NGB PMS](https://appshunter.io/ios/app/ngb-pms/id1481743314)
- [NGB-OSS](https://appshunter.io/ios/app/ngb-oss/id6745157778)

All apps by Raymond Sarasan: https://appshunter.io/developer/1453258397

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-19.*