# NGSD > Mobile IT service desk application for accessing support and information. (iPhone/iPad app by Computacenter (UK) Ltd.) - Source: https://appshunter.io/ios/app/ngsd/id966823076 (this page in markdown: same URL + `.md`) - Developer: [Computacenter (UK) Ltd](https://appshunter.io/developer/380110496) - Category: Business, Utilities - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 50 MB - Languages: English - Released: 2015-02-17 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ngsd/id966823076/reviews.md ## What is NGSD? Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitizing the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime. NGSD gives you access to IT support and information through a range of self serve options. It’s intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace. You must be a NGSD registered user in order to use this application. Key Features • An application serving global and mobile IT users. • You can access IT support anytime, anywhere • Be empowered with instant knowledge to meet your needs • Your location is leveraged to present relevant information in local language • Proactive push ticket status and information such as major incident notifications and updates Computacenter’s global service desk provides a unique IT support solution that no one else can match. We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end. No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume. Computacenter next generation service desk is location, language, tools and customer independent. It integrates with multiple platforms enabling you to leverage existing IT investments. For more information on Computacenter services go to www.computacenter.com/servicedesk ## Key features - Digitized IT service desk - Interactive mobile access - Self-serve IT support options - Instant knowledge base - Proactive ticket status updates - Location-based relevant information ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/ngsd/id966823076/reviews.md ### 1/5 — How do I log an issue against the app? *2021-03-22, version 4.2* Doesn’t work. Crashes a lot and I can’t even scroll to the ‘submit’ button when trying to log an issue. Useless. ### 5/5 — Best Support App *2016-01-19, version 2.0.0* Just installed this app and not only is it pretty but I found out about an incident without even having to search. So glad my company use Next Generation Service Desk! ### 5/5 — Next Generation Service Desk is here! *2015-02-19, version 1.0* I have found the first version of the NGSD App to be very simple, straightforward and easy to use. The styling is clean and professional whilst closely following that of the full desktop portal counterpart. This allows me to look at issues independent of my main corporate devices, so I can easily see if there are any issues that may be affecting me. Can't wait for the new features in the next version! ### 5/5 — Awesome *2015-02-18, version 1.0* Really great app, IT support is pure dead brilliant ## Frequently asked questions about NGSD ### What is NGSD? NGSD is Computacenter's mobile application designed to digitize the IT service desk. It provides users with interactive access to IT support and information from various devices, anywhere and anytime. ### Who can use NGSD? You must be a registered NGSD user to access and utilize the application. It is designed for global and mobile IT users within organizations that utilize Computacenter's services. ### Does NGSD offer self-service IT support? Yes, NGSD provides a range of self-serve options, allowing users to access IT support and information independently. This empowers users with instant knowledge to meet their needs. ### How does NGSD handle IT support updates? NGSD offers proactive push ticket status updates and information, including major incident notifications. This ensures users are kept informed about the status of their support requests and any critical IT events. ### Is NGSD available on multiple platforms? NGSD is available on iPhone, iPad, and iPod devices. It integrates with multiple platforms, enabling users to leverage existing IT investments. ### How often is NGSD updated? The latest version of NGSD is 5.6, last updated on April 12, 2026. This indicates a commitment to ongoing development and improvements for the application. ### What is the user rating for NGSD? NGSD has a perfect rating of 5.0 stars based on 1 review. This suggests a highly positive user experience among its current user base. ### Does NGSD have advertisements? No, NGSD is a free application and does not contain advertisements. Users can access its features without interruption from promotional content. ## Version history (last 5 releases) ### 5.7 — 2026-05-26 Security updates ### 5.6 — 2026-04-12 Security Updates ### 5.5 — 2025-06-02 Security certificate update, bug fixes ### 5.4.1 — 2025-03-03 Security Update ### 5.4 — 2024-07-29 Security Update ## Apps similar to NGSD | App | Rating | Price | Category | | --- | --- | --- | --- | | [zintoo:](https://appshunter.io/ios/app/zintoo/id6511232998) | — | Free | Business | | [RS SYNC](https://appshunter.io/ios/app/rs-sync/id1610147514) | — | Free | Business | | [RS Integrated Supply](https://appshunter.io/ios/app/rs-integrated-supply/id747602527) | 2.7 (3) | Free | Business | | [CBCampus](https://appshunter.io/ios/app/cbcampus/id1641237534) | — | Free | Business | | [CM Mobile NG](https://appshunter.io/ios/app/cm-mobile-ng/id1222945832) | — | Free | Business | | [Inspire Connect](https://appshunter.io/ios/app/inspire-connect/id6448921417) | 4.0 (6) | Free | Business | ## More apps by Computacenter (UK) Ltd - [Computacenter Event Management](https://appshunter.io/ios/app/computacenter-event-management/id1487091273) All apps by Computacenter (UK) Ltd: https://appshunter.io/developer/380110496 ## Related topics [ngsd](https://appshunter.io/ios/topics/ngsd) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*