# NGSD — user reviews

> 4 indexed App Store user reviews of NGSD by Computacenter (UK) Ltd, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/ngsd/id966823076/reviews
- App overview in markdown: https://appshunter.io/ios/app/ngsd/id966823076.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (4 lowest-rated)

### 1/5 — How do I log an issue against the app?

*2021-03-22, version 4.2*

Doesn’t work. Crashes a lot and I can’t even scroll to the ‘submit’ button when trying to log an issue. Useless.

### 5/5 — Best Support App

*2016-01-19, version 2.0.0*

Just installed this app and not only is it pretty but I found out about an incident without even having to search. So glad my company use Next Generation Service Desk!

### 5/5 — Next Generation Service Desk is here!

*2015-02-19, version 1.0*

I have found the first version of the NGSD App to be very simple, straightforward and easy to use.  The styling is clean and professional whilst closely following that of the full desktop portal counterpart.  This allows me to look at issues independent of my main corporate devices, so I can easily see if there are any issues that may be affecting me.  Can't wait for the new features in the next version!

### 5/5 — Awesome

*2015-02-18, version 1.0*

Really great app, IT support is pure dead brilliant

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*