# NH E-ZPass — user reviews > 125 indexed App Store user reviews of NH E by CUBIC TRANSPORTATION SYSTEMS, INC., rated 1.20/5 from 391 ratings. - Source: https://appshunter.io/ios/app/nh-e-zpass/id1511729784/reviews - App overview in markdown: https://appshunter.io/ios/app/nh-e-zpass/id1511729784.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 2 · 2★ 11 · 1★ 346 ## What do users think of NH E? Overall sentiment: negative **Pros** - 🚀 Functional app - 🔒 Able to view account info - 🚀 Improved from previous version **Cons** - 🐛 Crashes when trying to make changes - 🐛 Login issues - 🐛 Unreliable, buggy performance - 🐛 Inability to complete basic tasks **Commonly reported bugs** - Crashes when adding vehicles or updating info - Login credentials not recognized - Inability to access full functionality **Most requested features** - Ability to update payment info - Biometric login support - Improved stability and reliability ## Newest reviews (16 of 125) ### 1/5 — Useless *2025-04-27, version 1.6* Crashes instantly after you input any information ### 1/5 — Bugs galore *2025-04-25, version 1.6* The app is completely useless. The website is also pretty useless so I guess I shouldn’t be surprised but they need to find a way to make it easier to pay our tolls. I have had the app downloaded for 10 mins and it has crashed 8 times while trying to enter card info. The whole reason i downloaded the app is because the website isn’t compatible with my mobile devices (I.e. it won’t log me in despite correct login info). Make it make sense! ### 2/5 — Repeated Crashing V 1.6 *2025-04-21, version 1.6* Every time I try to add my new debit card in the app it crashes and I have to restart it and try again. I feel pretty much the same about NH EZ Pass as ward expressed in a review for this app 2 years ago. ### 1/5 — Abysmal *2025-04-20, version 1.6* Crashes constantly, essentially useless ### 1/5 — Cmon man. This shouldn’t be that hard to make a functional app. *2025-04-09, version 1.6* This app is pure trash, just useless. It would be very convenient to be able to have this as a functional app, but it’s not. This app, at best is a waste of space on your phone. ### 1/5 — Does NOT work *2025-04-04, version 1.6* App is always closing out, doesn’t load account info, won’t let you add funds, change any info and once you use the app it tells you your use name /password combo is always wrong when logging in from an internet browser. ### 1/5 — This app is reliably TRASH! *2025-02-27, version 1.5* Works extremely slow and it took me forever to actually log in for some reason ### 1/5 — Embarrassing App *2025-02-25, version 1.5* Bottom line is the App and the Web Site are badly broken. I’ve never been able to get the app to open. It appears the app has been broken for years based on reviews. ### 1/5 — It doesn’t work! *2025-02-22, version 1.5* Will never log in. Always: Cannot find server ### 1/5 — Unusable *2025-02-21, version 1.5* Downloaded and Ive never been able to log in. It constantly says it can’t connect to the server. Useless app. ### 1/5 — Deserves Zero *2024-11-14, version 1.5* Never allows you to sign up - always get error messages. Website exactly the same. Woefully broken. ### 1/5 — Terrible App *2024-10-16, version 1.5* They say they have a new app, but I can’t find it on the App Store. Everything about this device is awful and extremely frustrating. I wouldn’t even give it a 1 star but I had to put something. ### 1/5 — Not accepting card *2024-09-11, version 1.5* I tried to enter the card i use for everything with no problem, and even after 5 times of trying to fix the error message of “missing card number or cvv” it still will not accept it. ### 1/5 — Can’t even log in. *2024-08-13, version 1.4* The functionality of this app is only useful if you do not have an account as signing in simply doesn’t work. You can use it to pay a missed toll or invoice however. ### 1/5 — Needs work *2024-08-12, version 1.4* I can’t even sign into my account it just displays the spinning loading attempt then goes away. Keep clicking log in but nothing happens. ### 1/5 — This app, *2024-08-10, version 1.4* This app works as well as sleepy-joe. It’s broken from the signup screen to the pay invoice screen. Do better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorly written app *2026-04-26, version 1.8* As a professional software developer with over 30 years of development, the mobile app is one of the worst I have seen. ### 1/5 — Has never worked…. *2026-03-04, version 1.7* …..but I keep on trying. After my 7th failed attempt to pay a toll…..now with additional fees I am throwing in the towel. The website also is useless. I really don’t understand how they can seriously call the app: EZ-Pay, it is the furthest from that. One would likely think that this is designed to not work so there can be additional fees added on. I guess I will need to take a couple hours and go into work late or out at lunch. Work is an hour from the payment office which fortunately works exceptionally well, especially if you remember to be nice to the people in the office- remember-they didn’t make the horrible app or website! ### 1/5 — This App is Garbage *2026-02-22, version 1.7* This App is garbage. If I could give it negative stars I would. All it does is crash. ### 1/5 — Worst app ever cavemen must have developed this *2025-12-19, version 1.7* Horrible app if I could leave a negative star I would you add money it charges you oh and do not bother trying to use this app it sucks worst app I’ve ever used worse than the fake slots apps that say you can make money this one just takes it. Good luck ### 1/5 — Useless *2025-10-10, version 1.7* This app is useless. Only allows you to get a transponder and not pay a bill. It’s just as bad as their website. Do better EZ pass NH ### 1/5 — Useless *2025-07-17, version 1.7* The website is barely more usable than the app, which isn’t usable at all. ### 1/5 — RIDICULOUS *2025-07-09, version 1.7* USELESS. I’ve tried paying my tolls by the website QR code and won’t let me select travel dates. I tried to download the app in hopes I could pay here and they’re just trying to get me to buy a transponder and won’t let me go further unless I do. LAST TIME IM TRAVELING THROUGH NH ### 1/5 — NH ezpass *2025-06-11, version 1.7* This app does not work. It won’t allow me to make an account, and the website won’t allow me to put my payment information. ### 1/5 — Crashes every time. Completely useless *2025-05-01, version 1.6* It’s been this way for years, and both the app and mobile website are useless. The only way to do anything is to log into a computer. Complete lack of support. ### 1/5 — Crashes constantly *2025-04-27, version 1.6* The app makes it impossible to pay the tolls. Everytime you try to put your card info in the app crashes. Extremely frustrating and useless. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2025-03-26, version 1.5* I was surprised to see so many negative reviews. I recently downloaded the app and have had no issues whatsoever. Works like a charm. Nice clean user interface. It’s made my life easier. ### 5/5 — Improved App *2025-03-25, version 1.5* Functional and simple to use. It’s good to see E-ZPass put some effort into their product and caught up with the 21st Century :) ### 5/5 — Works with no issues *2022-10-28, version 1.1* Are these reviewers just salty cause they’re trying to manually pay something vs using auto replenish? I logged in, see my history, see my balance, I moved on with my day Auto replenish and set a $ amount to auto fill at, and never worry about paying the tolls or being late with payments ### 5/5 — So far so good! *2022-06-22, version 1.1* Looks good. So far nothing to complain about! As a Safari browser user I’m thrilled for this app. Now I don’t have to go look for someone’s PC to see my account. Thank-you! ### 5/5 — No problems so far *2022-06-17, version 1.1* I was able to add money to my account without an issue. But it would be great if you could sign in with Face ID ### 5/5 — Works as it should. *2022-06-17, version 1.1* Didn’t expect much. Was able to update my vehicle information, never crashed. Worked as expected. ### 4/5 — Works Decently *2026-04-11, version 1.7* This app works so much better than using the website through my phone. It's just a little slow. Using the browser with a laptop is very inconvenient so this app is great for convenience sake. ### 4/5 — [REVISED] *2024-09-07, version 1.4* REVISED REVIEW: Opened the NH EZ Pass app the other day on a whim…was AMAZED to see that: a) that I was actually able to log in and, b) that the app is functioning very well! All my info is there, it’s accurate, and I’m able to recharge my balance through the app. Great look, too. Really, my only complaint now is that there’s no provision to log in using biometrics on my iPhone; You have to remember, and type in, your username and password EVERY TIME you want to use the app. PREVIOUS REVIEW: Can’t even open the app—AND I ALREADY HAVE A NH EZ PASS ACCOUNT! Tried everything including creating a new account. Does nothing but give an “Unable to load terms of usage—try again later” message. ### 4/5 — Nice *2022-06-16, version 1.1* A little slow but New Hampshire’s making progress, I used to live in MA and you can do a lot things in your phone or compute, now they have to work in the website of RMV. Thanks ### 3/5 — Better than stated *2023-05-13, version 1.4* The app works ok, couldn’t add a vehicle because I couldn’t scroll. I was able to edit and change my old vehicle to my new one. Adding funds was easy. I was able to view my recent transactions. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*