# NI WorkTrak — user reviews > 66 indexed App Store user reviews of NI WorkTrak by Movista, Inc., rated 1.60/5 from 122 ratings. - Source: https://appshunter.io/ios/app/ni-worktrak/id1029424882/reviews - App overview in markdown: https://appshunter.io/ios/app/ni-worktrak/id1029424882.md - Rating breakdown: 5★ 9 · 4★ 4 · 3★ 4 · 2★ 17 · 1★ 88 ## Newest reviews (17 of 66) ### 1/5 — App is crap *2022-06-11, version 3.1.12* The actual website is so much easier to use. This thing is worthless. ### 1/5 — 0 *2022-03-27, version 3.1.12* 0 stars ### 1/5 — Absolutely Frustrating to use *2021-11-17, version 3.1.12* this app has so many bugs its unreal and its frustrating that no one cares to fix it. to the programmers, use this app yourself and then ask yourself if you enjoy using it. im sure anyone on here would agree that this app needs to be FIXED , my goodness !!! how many times do i need to be signed out and to sign in just to go back and fix a mistake ????? ### 1/5 — Unreliable *2021-11-11, version 3.1.12* It freezes up and I have to try and get to it via the net. Horrible app ### 1/5 — Glitches *2021-09-10, version 3.1.12* This app is not very user friendly. I agree that the survey was difficult to maneuver and I also skipped Over a few questions. I submitted it already so now I have to figure out how to fix it. I hope the job is easier to learn than this app. ### 1/5 — Terrible *2021-08-31, version 3.1.12* Please, please update this app so iPhone users can sign in using facial recognition. Not only is it difficult to sign in but it also constantly logs me out even though I checked the keep me signed in box. This app is extremely frustrating in so many ways. If you click the back arrow it sometimes signs you out. It has too many bugs and it’s one of the worst apps I’ve ever used!!! ### 1/5 — Horrible *2021-06-18, version 3.1.12* I am having major issues. It freezes constantly and I have to shut my phone off completely and restart my phone to start all over. ### 1/5 — An Absolute Trash App *2021-06-17, version 3.1.12* This app is the absolute worst. Doesn’t stay logged in even if the setting is set to do so. Randomly logs you out. When you go to open a file it often times will not open the file and you have to log out and log back in. Can not download files from the app, only the website. Drains the battery of your phone when using. Whoever developed this app should be mortified at the garbage fire they put out. Also, I see the developer has responded to many people’s feedback but since the feedback is the same for over two years I’m going to assume they do nothing to improve it. I’ve been using this app for just under a year and have yet to see an upgrade. ### 1/5 — Horrible app *2021-06-11, version 3.1.12* This app is the worst. Have to keep signing in every time I use it. Takes minutes load screens and if your employer pays by the minute you are losing time. This app creates a hostile work in environment. Basically if you don’t trust your employees get new ones. ### 1/5 — Needs a huge overhaul *2020-10-26, version 3.1.12* It always signs me out regardless if I have keep me signed in checked or not. Extremely slow, always refreshing, kicks me out, log in, FINALLY clock it. Logs me out in the middle of a survey. Very slow connection ### 1/5 — Not working well iPhone 11 many bugs *2020-10-23, version 3.1.12* The app unfortunately skipped multiple questions without my knowledge within the survey and then once I tried to submit my completed survey it said I never answered question 8, which I did, it’s the one where I say what type of phone I have, but failed to mention the more than 7+ Questions that never even showed up. It literally went 1,3,5,8 and then skipped a couple more after 12. Then it made me redo the entire survey, still skipping 7+ questions, and said I got 3 questions wrong when I know for a fact I only missed one. The amount of time I spent dealing with the app put me over my allotted time to complete the job and I had to explain why I didn’t finish in the 80 minutes I was allowed. It also won’t let you update your phone number within the profile, and the tabs combine over the tops of each other making it difficult to select months and dates while in the calendar page. I bought a new phone since my iPhone SE wouldn’t even allow me to read the high importance messages, cutting off the bottoms of the messages and then locking up. I hope you can fix these issues because it’s a very important app for completing our required work. Other things seem ok, but I haven’t had my first job call yet. All of these issues were just in my required orientation. Thank you for reading this! ### 1/5 — Needs update! *2020-09-17, version 3.1.9* Please update to make compatible with iOS 14. App won't even open! ### 2/5 — Quirky and slow *2020-08-26, version 3.1.9* I downloaded the latest app version and lost the ability to print from my ios mobile phone, however l can print from my ipad. Very inconvenient. ### 1/5 — Rubbish *2020-08-21, version 3.1.9* It’s slow at syncing crashes and constantly logs you out ### 1/5 — Very Frustrating *2020-08-11, version 3.1.9* -Logs me off in middle of my visits. -Clocking in/out of the visit is often time consuming. Shouldn’t take 2 minutes to connect and create a time stamp. -No longer have the ability to print materials from my iPad or iPhone via the app, have to login through web browser to print -While inputting data, if I accidentally zoom in, the zoom gets stuck and I cannot complete the entry without closing the app and getting back into my survey. This happens multiple times on certain visits... usually from taking horizontal photos and switching back to vertical input. There are many more minor issues that come up. Links for app support go to the NI operations folks instead of the technical side, could use a link to report glitches and perhaps they would get fixed! Even the link in the App Store goes to operations instead of the technical folks. ### 1/5 — Junk app *2020-08-11, version 3.1.9* I’ve rescheduled jobs several times a day to go in the next day and see that now they are late because the need to be rescheduled again. This app is garbage. It’s slow, closes unpredictably, won’t load pages I need to see for a job, signs out mid job. My battery drains quickly even with no other apps open. Please do some major upgrades to this app. It’s my least favorite part of my job. ### 1/5 — Worst App Ever *2020-07-30, version 3.1.9* Need to complete survey data while in the store. App crashes or has dead links. Has caused me to have to fight to get paid for some calls. Not cool.. ## Most critical reviews (10 lowest-rated) ### 1/5 — 👎🏾 *2026-08-13, version 3.1.12* This app is terrible! It freezes allow you out even though you’re supposed to stay logged in. You click on something and it just spins and spins and spins. The back button does not work because when you hit it, it logged you out.. Please fix this app. ### 1/5 — sad *2026-01-13, version 3.1.12* how has this app not been updated in 5 years thats insane ### 1/5 — Avoid if possible *2024-10-16, version 3.1.12* This app is as clear as mud to follow and takes ages to find anything relevant :( I would never use this for a business, much less for personal use, complete waste. ### 1/5 — Annoying *2024-03-07, version 3.1.12* Always crashing and it's annoying that my bosses expect me to post my own payroll and I have no access to do that as a staff member. Fix the app. ### 1/5 — Doesn’t go past the sign in page *2024-02-05, version 3.1.12* I’ve had to uninstall and reinstall 2 time for me to sign back into my account. It’s been bugging out a lot on my IPhone 11. ### 1/5 — Natural insight *2024-01-30, version 3.1.12* Always crashing spent 10 mins out of 45 mins call reloading . NOT GOOD . ALWAYS SIGNING IN AND OUT ### 1/5 — Terrible app that hasn’t been updated in over three years *2023-10-11, version 3.1.12* I’m surprised that this app still works. Crashes all the time. Here it is three years later, and they still haven’t updated the app even though it’s still being used by some companies. good luck to anyone that has to use this app. ### 1/5 — Not recommended *2023-09-17, version 3.1.12* Slow and redundant. Also, not intuitive at all. ### 1/5 — Crap- U thought SalesFarce was bad? Try this! *2023-07-24, version 3.1.12* Crap. Mobile screen interface is a dumpster fire of hard to read text. Times out, doesn’t stay signed in. Pathetic. ### 1/5 — Scary *2023-05-18, version 3.1.12* This app is so under developed and so horrible and unprofessional. I do not understand why my company and other companies use it. They need to find a more proficient way to make this app run. There is many holes in the location check in there’s holes in the drive time, and the surveys are absolutely horrible. They skip over questions and at times I find the app clocking itself out. ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2016-09-29, version 1.3.3* Solid app! ### 5/5 — Easy Work Reporting *2015-12-20, version 1.2* Great, simple interface. Makes uploading photos and answering survey questions so easy! ### 5/5 — Great App! *2015-12-15, version 1.2* Easy to use and so user friendly!!! Great job on the new calendar and loving that capacity bar! So helpful!!!! ### 4/5 — Update *2023-04-21, version 3.1.12* When will there be an update because my app is not running correctly ### 4/5 — Working better now *2017-06-19, version 1.3.7* Seems to be working better now. ### 4/5 — Convenient, easy to use *2016-05-18, version 1.3* This app would be perfect if we were able to save .pdf files to iBooks directly from the app. As it is, I have to go the my natural insight online (safari) so i can save .pdf files i need to ibooks. ### 3/5 — Why does it always log you out? *2019-08-23, version 2.2* I have the keep signed in box checked but I get logged out constantly while I am working. ### 3/5 — Staying logged in *2019-08-07, version 2.2* PROS: This app is very easy to navigate and the interface is straight forward. Not too many tabs and links unlike Salesforce. CONS: No matter how many times I check the stay signed in box as soon as I close the app it signs me out... EVERYTIME... Extremely frustrating and time consuming to have to sign in every time in order to complete my work. I also don't get notifications for my jobs when the app is closed... Because I'm signed out all the time. I have uninstalled this app so many times just to see if it will work and still nothing. Please help with this issue. ### 2/5 — iPhone i pro max still having trouble *2020-12-20, version 3.1.12* This app seems friendly and some parts are but I’m having trouble with the surveys also skipping questions like messing up my time which in turn messes up my pay !!!!!! Not happy ! Also the customer support is terrible I have just started using this app 3 weeks now and I e had a lot of trouble . ### 2/5 — Awful *2020-10-18, version 3.1.12* One of the MOST FRUSTRATING apps ever for work in the field. Times out constantly. Should have a notes feature for the calendar where you can add in as needed. Wouldn’t recommend to my worst enemy, makes me want to throw my device across the room. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*