# Niagara Health Navigator — Be at the centre of your care > Virtual front door to Niagara health services for care navigation and resource access. (iPhone/iPad app by Niagara Health System.) - Source: https://appshunter.io/ios/app/niagara-health-navigator/id1483082979 (this page in markdown: same URL + `.md`) - Developer: [Niagara Health System](https://appshunter.io/developer/1449737743) - Category: Medical, Health & Fitness - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 12 MB - Languages: English, French, German - Released: 2019-10-15 - Data updated: 2026-06-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/niagara-health-navigator/id1483082979/reviews.md ## What is Niagara Health Navigator? The Niagara Health Navigator is your virtual front door to health services in Niagara. Download the app to access a growing set of resources to help you navigate your care journey and put you at the centre of your care. To get a fully integrated experience, create an Ontario trusted account to access the digital services available in the Niagara Health Navigator. Use the app to access: - *NEW* PERSONAL HEALTH RECORDS: Access the ConnectMyHealth patient portal to securely access your personal health records. - CHECK-IN FOR DIAGNOSTIC APPOINTMENTS: Use Appointment Manager to confirm and check-in virtually for your next appointment - DIAGNOSTIC IMAGING RECORDS: Use PocketHealth to download and share imaging results with your healthcare team - WAIT TIMES: See the latest wait times in our Emergency Departments and Urgent Care Centres - MENTAL HEALTH AND ADDICTIONS: Find services for adults and youth in the community - GET INVOLVED: Join our Engagement Network and learn about other ways to connect to the NH community - Virtual Urgent Care: Book a virtual appointment through the Niagara Virtual Urgent Care. These digital health services are just the beginning. Over time, we will add more to Niagara Health Navigator to create a seamless digital experience for everyone who accesses care in Niagara. Join us on this journey. Download the app today. ## Key features - Personal health records access - Appointment check-in - Diagnostic imaging results - Emergency department wait times - Mental health and addiction services - Virtual urgent care booking ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/niagara-health-navigator/id1483082979/reviews.md ### 1/5 — Can’t even register *2025-05-28, version 3.2.1* App times out on the registration screen ### 1/5 — Not worth it *2025-03-29, version 3.2.1* Don’t waste your time. I have contacted the support team and they do nothing but give you the runaround used to work now it doesn’t what a waste that’s Niagara for you. ### 3/5 — Great When it Works *2022-01-12, version 2.3.0* Everything was fine until PocketHealth stopped working. I cannot login anymore because the big blue login button remains faded out and never turn bright blue after my username and password are entered. The button is dead and I can no longer get to the information that I have paid for. Can this be fixed please? ### 1/5 — Wasted my time *2021-10-18, version 2.1.0* Don’t waste your time. Took two time to setup then I was able to login. It then wants a QR CODE. What QR code? ### 1/5 — You have to be 18? *2021-04-02, version 2.0.4* I’m just trying to find out if I’m positive for COVID-19 after being very close to an outbreak and apparently you have to be 18 or over? It asks for your banking information which the banks don’t allow the verification app to have access to unless your 18. I’m going into software development and even with my lack of experience I can identify that Niagara hired a firm that couldn’t do a clean job with a simple app. Now I have to figure out another way to find out my results. ### 5/5 — Fantastic!! *2020-12-18, version 1.1.8* Great app, very useful, impressed with the performance!! Highly recommended! ### 1/5 — Good concept but like most attempts at interactive apps in Niagara region... it’s a flop *2020-11-12, version 1.1.7* The main purpose of this ap is to check test results... majority won’t look at it unless they are waiting for results. That being said the portion to enter your information to look at the results is glitchy and poorly executed. I have on many occasions put my information in correctly, double checked. Once you hit verify it tells you it’s wrong. You get it “wrong” to much it locks you out until Midnight. If that happens don’t even try to get a hold of the data Center at your testing facility... they are even more useless. ### 1/5 — Nothing useful *2020-02-20, version 1.1.0* Nothing on this app. add more stuff. ## Frequently asked questions about Niagara Health Navigator ### What is Niagara Health Navigator? Niagara Health Navigator is a virtual front door to health services in Niagara. It helps users navigate their care journey by providing access to various digital health resources and services. ### How do I access my personal health records with Niagara Health Navigator? You can access your personal health records by using the ConnectMyHealth patient portal through the Niagara Health Navigator app. This allows you to securely view your health information. ### Can I check in for diagnostic appointments using Niagara Health Navigator? Yes, you can use the Appointment Manager feature within the app to confirm and virtually check in for your next diagnostic appointment. This streamlines the check-in process. ### Where can I find wait times for Emergency Departments and Urgent Care Centres? Niagara Health Navigator displays the latest wait times for Emergency Departments and Urgent Care Centres in the Niagara region, helping you make informed decisions about where to seek care. ### Does Niagara Health Navigator offer mental health services? Yes, the app provides information on finding mental health and addiction services for both adults and youth within the community. It aims to connect users with relevant support. ### Is Niagara Health Navigator available on all devices? Niagara Health Navigator is supported on iPhone, iPad, and iPod devices. It is designed to provide a seamless digital experience across these Apple platforms. ### How often is Niagara Health Navigator updated? The app was last updated on March 24, 2025, with version 3.2.1. The developers plan to add more digital health services over time to enhance the user experience. ### Does Niagara Health Navigator have ads? No, Niagara Health Navigator does not contain advertisements. The app is free to download and use without any ad interruptions. ## Version history (last 5 releases) ### 3.2.1 — 2025-03-24 The app was refreshed with new images and icons. ### 3.0.0 — 2023-12-18 The Niagara Health Navigator is your virtual front door to health services in Niagara. New on the app, patients can now access their personal health records through the ConnectMyHealth patient portal and find information about visiting our hospital in the Patient and Visitor Information tile. To get a fully integrated experience, create an Ontario trusted account to access the digital services available in the Niagara Health Navigator. Download the app to access a growing set of resources to help you navigate your care journey and put you at the centre of your care. ### 2.7.0 — 2023-02-28 The Niagara Health Navigator is your virtual front door to health services in Niagara. New on the app, patients can now access their personal health records through the ConnectMyHealth patient portal. To get a fully integrated experience, create an Ontario trusted account to verify your identity and access the digital services available in the Niagara Health Navigator. Download the app to access a growing set of resources to help you navigate your care journey and put you at the centre of your care. ### 2.5.0 — 2022-09-30 The Niagara Health Navigator is your virtual front door to health services in Niagara. To get a fully integrated experience, create an Ontario trusted account to verify your identity and access the digital services available in the Niagara Health Navigator. Download the app to access a growing set of resources to help you navigate your care journey and put you at the centre of your care. ### 2.3.0 — 2021-12-24 The Niagara Health Navigator helps patients, families and community members stay on top of important hospital-related pandemic information. New to the Niagara Health Navigator, patients can now access PocketHealth through their Ontario trusted account for seamless access to their digital imaging files. The Ontario trusted account is a digital identity service, providing a secure method to provide your identity online for a variety of healthcare services. ## Apps similar to Niagara Health Navigator | App | Rating | Price | Category | | --- | --- | --- | --- | | [Southlake Health Navigator](https://appshunter.io/ios/app/southlake-health-navigator/id1553953519) | 5.0 (1) | Free | Medical | | [Hauser's Pharmacy](https://appshunter.io/ios/app/hausers-pharmacy/id1484110393) | — | Free | Medical | | [Burlington Health Navigator](https://appshunter.io/ios/app/burlington-health-navigator/id1593045416) | — | Free | Medical | | [North York Navigator](https://appshunter.io/ios/app/north-york-navigator/id1564283252) | — | Free | Medical | | [My Change Plan (MCP)](https://appshunter.io/ios/app/my-change-plan-mcp/id1553920878) | — | Free | Medical | | [St. Joe's Navigator](https://appshunter.io/ios/app/st-joes-navigator/id1583274025) | — | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*