# NICE gomobile

> Mobile app for purchasing NICE bus tickets and accessing transit information. (iPhone/iPad app by Transdev Services, Inc..)

- Source: https://appshunter.io/ios/app/nice-gomobile/id883715145 (this page in markdown: same URL + `.md`)
- Developer: [Transdev Services, Inc.](https://appshunter.io/developer/883715148)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.00/5 from 91 App Store ratings · 66 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 65 MB
- Languages: Canadian English, Catalan, Dutch, French (France), German (Germany), Greek, Italian, Japanese, Romanian, European Spanish
- Released: 2014-06-06
- Data updated: 2026-09-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nice-gomobile/id883715145/reviews.md

## What is NICE gomobile?

With NICE gomobile, you can buy bus tickets anytime and anywhere. The Official NICE gomobile app is like having a vending machine in your pocket. No need to carry a MetroCard or fumble for change, gomobile will revolutionize your NICE bus experience! 

With gomobile, you can quickly and easily purchase NICE bus tickets, check schedules, service alerts, route maps along with REAL TIME ARRIVAL INFO! Purchasing a ticket is easy: select your ticket type, enter payment information, and you’re ready to go. To pay your fare, all you have to do is tap to use a ticket and then show your phone to the driver. You can also easily store tickets for future use.

We are working to make the app even better so let us know what you think by emailing NICEticketing@transdev.com

Features:

- Buy your tickets anytime, anywhere
- No need to find a MetroCard reseller or vending machine to pay your fare
- No need to carry exact change for every trip
- Store tickets on your phone for future use
- Never lose your ticket – tickets can be easily transferred if your phone is lost or stolen
- Check service alerts, schedules, route maps and more

## Key features

- Buy bus tickets anytime, anywhere
- Real-time arrival information
- Check schedules and route maps
- Store tickets on your phone
- Transfer tickets if phone is lost
- Receive service alerts

## What do users think of NICE gomobile?

Overall sentiment: negative

**Pros**

- 👍 Convenient ticket buying
- 👍 Easy to use (historically)
- 👍 Saves effort compared to cash
- 👍 Good for transfers
- 👍 Customer service helpful (rarely)

**Cons**

- ❌ Apple Pay not working
- ❌ Random logouts
- ❌ App sends to web links
- ❌ Website links not mobile-friendly
- ❌ Outdated app design
- ❌ Higher fares than OMNY
- ❌ Reduced fare option disappeared
- ❌ Freezes and crashes
- ❌ Takes money without providing tickets
- ❌ No bus tracker
- ❌ Difficult to navigate
- ❌ No countdown timer on tickets
- ❌ Doesn't show remaining tickets
- ❌ No persistent storage for card details
- ❌ Inaccurate schedules
- ❌ Drivers don't stop
- ❌ Rude drivers
- ❌ No transfers to NYC
- ❌ No schedule information
- ❌ App directs to other apps
- ❌ Can't delete app easily
- ❌ No Apple Watch integration
- ❌ No OMNY integration
- ❌ No live timetables
- ❌ No customer service response
- ❌ App won't open
- ❌ Account blocked for no reason
- ❌ No bus schedule PDF
- ❌ Drivers skip stops
- ❌ Weekend service issues
- ❌ Inconvenient fare system
- ❌ App closes on bus

**Commonly reported bugs**

- Apple Pay consistently fails
- App logs users out randomly
- App redirects to non-functional web links
- App freezes frequently
- App crashes often
- App takes money but doesn't issue tickets
- Reduced fare option missing
- App doesn't save card details
- Real-time schedule information is inaccurate
- Account blocked without reason
- App won't open
- Bus tracker not working
- Ticket activation countdown timer missing
- Remaining ticket count not displayed

**Most requested features**

- Allow Apple Pay
- Integrate OMNY
- Provide live bus timetables
- Improve website links for mobile
- Add Apple Watch ticket import
- Restore reduced fare option
- Add bus tracker functionality
- Include all bus stops on schedule
- Allow persistent storage for card details
- Provide bus schedule PDF
- Improve weekend service
- Allow monthly/30-day unlimited passes

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/nice-gomobile/id883715145/reviews.md

### 1/5 — sucks

*2026-07-06, version 8.1.547*

terrible

### 5/5 — 🥳🙌🏼

*2026-05-14, version 8.1.547*

Fantastic app everyone must download this app very useful

### 3/5 — It’s convenient but

*2026-04-17, version 8.1.547*

I like using it easy to buy tickets and I don’t before we could use our cards this was good but a constant issue I have is that it never lets Apple Pay work. And it logs u out at random times. Like why is that I thing. Whatever recent update happened took my card off I was like let use Apple Pay doesn’t matter what card it just fails

### 1/5 — Guess they don’t want money?

*2026-04-03, version 8.1.547*

Tried to pay several times with Apple Pay.  Transaction was denied each time.  No, it’s not Apple or my cards.  It’s this app.

### 5/5 — Great app

*2025-12-31, version 7.8.36*

I have been using this app since 2020 and never had any issues. It was great using NICE go mobile app when riding NICE buses but will stop using it since OMNY will be available on all NICE buses starting January 4, 2026. However, I will keep this app installed as a backup for just in case the OMNY reader on these buses suddenly doesn’t work.

### 1/5 — Useless app

*2025-10-10, version 7.8.36*

Apple Pay doesn’t even work anymore. I hate it here.

### 1/5 — would rather walk

*2025-08-31, version 7.8.36*

thank you nice for making your service so terrible it encourages me to walk places more

### 1/5 — Trash

*2025-08-30, version 7.8.36*

Can't get the app to connect to my apple pay. Wish NICE accepted OMNY, so user friendly

### 1/5 — App keeps sending you to web

*2025-07-29, version 7.8.19*

This app can use a lot of work. Want to look at the bus map? The link leads to the web. Want to plan your trip, again link takes you to the web. It wouldn’t be a big issue however the NiceBus website links don’t work or show on mobile.
This is extremely frustrating if you’re traveling and can only use a mobile device.

### 1/5 — This app is DOG WATER

*2025-07-24, version 7.8.19*

I’ve lived in Nassau county my whole life and have been taking the bus for well over 10 years. This app hasn’t updated in any meaningful way in those 10 years. Please if you’re trying to make it easier on yourself, just download the Transit App and you’ll have a substantially better experience

## Frequently asked questions about NICE gomobile

### What does the NICE gomobile app do?

The NICE gomobile app allows you to purchase NICE bus tickets directly from your smartphone. It acts like a digital vending machine, letting you buy tickets anytime and anywhere without needing to find a physical location or carry exact change.

### How do I use a ticket purchased through the app?

Once you have purchased a ticket, you can easily store it on your phone. When it's time to pay your fare, simply tap to use the ticket within the app and show your phone to the bus driver. This eliminates the need for physical tickets or fumbling for change.

### Is the NICE gomobile app free to use?

The app itself is free to download and use. You will need to purchase bus tickets through the app, which is where the in-app purchases come into play. There are no additional fees for using the app's features beyond the cost of the tickets.

### What information can I access in the app besides tickets?

In addition to purchasing tickets, the app provides real-time arrival information for NICE buses. You can also check schedules, view route maps, and stay updated with service alerts, making it a comprehensive tool for your bus travel.

### What happens if I lose my phone or my tickets?

The app offers a feature to easily transfer your stored tickets if your phone is lost or stolen. This ensures you don't lose your purchased fares and can continue to use them on future trips without issue.

## Version history (last 5 releases)

### 8.5.44 — 2026-08-25

Minor Changes

### 8.1.547 — 2026-03-02

The NICE gomobile is getting a fresh new look!

You’ll soon notice a refreshed design that’s more modern and easier to use. All the features you are familiar with in the current app will still be there for you to access.

All of your login details, active tickets, stored cards and credit balance will remain the same within the app.

### 7.8.36 — 2025-08-13

Updated SDK version in preparation for future changes.

### 7.8.19 — 2024-04-08

Updated SDK version in preparation for future changes.

### 7.8.11 — 2023-04-28

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.

## Apps similar to NICE gomobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ride with OurBus App](https://appshunter.io/ios/app/ride-with-ourbus-app/id1089117895) | 4.7 (5,950) | Free | Travel |
| [Suffolk FastFare](https://appshunter.io/ios/app/suffolk-fastfare/id1435604978) | 2.7 (37) | Free | Travel |
| [Suffolk Transit On-Demand](https://appshunter.io/ios/app/suffolk-transit-on-demand/id1564740337) | 4.7 (470) | Free | Travel |
| [New York Mobile ID](https://appshunter.io/ios/app/new-york-mobile-id/id1506757023) | 1.9 (998) | Free | Travel |
| [The Official MTA App](https://appshunter.io/ios/app/the-official-mta-app/id1297605670) | 4.4 (12,561) | Free | Travel |
| [Bee Bee Car Service](https://appshunter.io/ios/app/bee-bee-car-service/id1020290511) | 4.7 (3,411) | Free | Travel |

## More apps by Transdev Services, Inc.

- [HART HyperLINK](https://appshunter.io/ios/app/hart-hyperlink/id1135014032)
- [My Transit Manager (MyTM)](https://appshunter.io/ios/app/my-transit-manager-mytm/id1477205710)
- [Community Transit DART](https://appshunter.io/ios/app/community-transit-dart/id1561161615)

All apps by Transdev Services, Inc.: https://appshunter.io/developer/883715148

## Related topics

[nice bus](https://appshunter.io/ios/topics/nice-bus) · [nice go mobile](https://appshunter.io/ios/topics/nice-go-mobile) · [nice bus schedule](https://appshunter.io/ios/topics/nice-bus-schedule) · [nice mobile viewer](https://appshunter.io/ios/topics/nice-mobile-viewer) · [gomobile](https://appshunter.io/ios/topics/gomobile) · [nice](https://appshunter.io/ios/topics/nice) · [nassau county](https://appshunter.io/ios/topics/nassau-county)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*