# Nicholson's Pubs — user reviews > 37 indexed App Store user reviews of Nicholson's Pubs by Mitchells & Butlers Leisure Retail Ltd, rated 3.50/5 from 20 ratings. - Source: https://appshunter.io/ios/app/nicholsons-pubs/id924434086/reviews - App overview in markdown: https://appshunter.io/ios/app/nicholsons-pubs/id924434086.md - Rating breakdown: 5★ 11 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 7 ## Newest reviews (14 of 37) ### 2/5 — Are you able to delete my device ID for me please? *2024-03-04, version 2.0.1* Every time I open the app I am just given, on the account page, an everlasting loading circle… I believe this is because my device is tied to a non-existing ID. Could you please delete my device ID completely so I can start again, thank you, please let me know how to get in touch with the details ### 1/5 — I just want a quick drink *2021-07-15, version 1.12.1* Just let me quickly order a drink without all the location, Bluetooth, notifications, sign in etc. ### 1/5 — Too complicated *2021-06-08, version 1.12.1* Needed assistance to get to correct pub (last drop edinburgh) and cask beer, only to find St Austell brewery, makers of the dreadful Doom Bar, probably the worst cask beer in Britain, as the only draught beer. Got up and left and found a nearby pub with decent beer ### 1/5 — No option to reset password *2020-02-06, version 1.6.0* I already have Nicholson’s account, but don’t know the password. There’s no option to recover or reset it, so the app is completely useless. ### 2/5 — Can’t redeem *2019-09-14, version 1.6.0* Almost every time the wallet crashes and looses all previously purchased drinks! 25p discount ok but have never got the £1 pint! ### 2/5 — useful yet frustrating *2019-07-17, version 1.5.0* A tedious navigation system — all too often a tap will lead from one screen to another but with no obvious way of navigating back. I currently have three “Your next pint is £1” vouchers, because whenever I arrive at the pub and open the app, they’ve gone missing, only two reappear two purchases later. ### 1/5 — £1 pint no longer works *2019-03-08, version 1.4.2* Used to work fine but 2 occasions and 16 pints later and both £1 pint vouchers didn’t work. Need to update and fix it ### 1/5 — Compare to the Wetherspoon app and cry *2019-03-01, version 1.4.2* Pointless app. Can’t order from your table. Have to create yet another account to keep track of. Precisely the opposite of what would be useful in a pub app. FFS ### 1/5 — Embarrassing *2018-09-30, version 1.3.0* Embarrassing for me and embarrassing for the lovely staff at Crown Liquor Saloon Belfast. The £1 for a G&T simply doesn’t work. App deleted. ### 1/5 — Not worth it! *2018-08-16, version 1.2.0* I downloaded the app for the free drink but ended up being charged 20£ extra because servers didn’t know how it worked. Very confusing and not a good user experience! Not worth the confusion and time wasted trying to figure it out. ### 1/5 — Useless these days *2018-03-27, version 1.2.0* This app used to be great but now it no longer registers when you've redeemed 8 pints and looses your pint for a pound. Very poor indeed and I feel we shall be avoiding Nicholson's pubs in the future if this continues. Poor service indeed! ### 1/5 — You messed up my rewards access *2017-02-13, version 1.1.1* Used my iPod touch for rewards for years but now it quits when I tap to use. Been fine for ages but last update messed it up. Suggests your not good at updating apps? ### 1/5 — Doesn't work except to annoy staff *2016-01-25, version 1.0.2* Tried to do the Edi ale trail. Went to all pubs and only half registered on the app. Staff have no idea how to use it and something that should have taken 5 seconds turned into an ordeal annoying all involved. Ironically there are signs for the app in all the places. ### 1/5 — Crap *2015-11-28, version 1.0.2* Doesn't work. Offer of your first pint for a quid doesn't exist. Avoid like the plague :( ## Most critical reviews (10 lowest-rated) ### 1/5 — Freebies not working *2025-05-26, version 3.1.2* Every time I go to collect my freebie either the app doesn’t work or the pub have run out of it & refuse to swap it for something else. ATM it’s a free pint of Madri but just says ‘couldn’t load’ ### 1/5 — App doesn’t work properly *2023-09-25, version 2.0.1* Most of the pages of the app are blank. Not useful as can’t complete any functions ### 1/5 — You had one job… *2023-07-04, version 1.17.0* Website is repeating loop to book a table then says to book tables via the app and it’s the same deal. Same loop to nowhere. ### 1/5 — Unusable, left the pub *2023-02-24, version 1.17.0* Cant do anything with the app, just use a website ### 1/5 — Scam *2022-10-30, version 1.17.0* Ale gin trail is scam ### 1/5 — Doesn’t work *2022-01-16, version 1.15.1* Useless can’t find the pub shows me pubs in London 30 miles away. Won’t allow me to click on my local where remote order is provided. ### 1/5 — Doesn’t work on original SE *2021-11-13, version 1.14.0* The sign up form is a jumbled mess on the original SE. Text overflows boxes, buttons don’t map to the screen correctly. All M&B apps are like this. The Greene King app has exactly the same design yet it works fine. Pull your finger out M&B! ### 1/5 — Awful *2021-10-31, version 1.14.0* A categorically slow and painful app that freezes and doesn’t load. Quicker to keep old school and go to the bar. ### 1/5 — Ridiculously complicated *2021-09-21, version 1.14.0* Couldn’t even order food after 2 people trying to figure this out. App is overkill. Use a website like every other restaurant. ### 1/5 — Oh my gosh. Such a pain *2021-09-14, version 1.14.0* Not sure why organisations need to do this Just scan a qr code and get the menus. Don’t clog people’s phones with a seldom used app This is 2021 Found app laborious. Staff said just order at bar. Enough said ## Most praised reviews (10 highest-rated) ### 5/5 — Staff *2025-11-12, version 3.2.1* Good food. Good beer. Excellent staff. 5 star ### 5/5 — Brilliant Team and Service *2025-06-21, version 3.1.2* We turned up early for our booking on the hottest weekend of the year. Thanks to the team on site to welcome us and show us to our table. As a party of 10, we didn't think this would be possible. Food, service and environment 10/10. ### 5/5 — Works do *2024-12-15, version 3.0.0* We had our Xmas works dinner at The Carpenters Arms on Sat 14th in Windsor. The venue and quality of the food was amazing, the service and friendliness was first class. Nobody that went had a fault on the night. Very well done to all and we will definitely come back. Thank you Pete. ### 5/5 — The railway Richmond *2024-12-13, version 3.0.0* The railway in Richmond is one the most vibrant and welcoming pubs in Southwest London the staff here are amazing and everyone’s always laughing ### 5/5 — Marshall Fenney *2023-01-27, version 1.17.0* Superb meal as usual,been eating here for over 40 years and never been disappointed,keep up the good work. ### 5/5 — Loads better than I was expecting *2015-03-20, version 1.0.1* Discount is great, and got a voucher for signing up. Could sit all day going through the ale library. Apparently there is more to come at the spring beer festival the bar man says so we will wait and see. ### 5/5 — Great *2015-03-06, version 1.0.1* On top of having information about the beers Nicholson's pubs are serving and the ability to rate them. This app also gets you 25p off every pint. Not bad at all. ### 5/5 — Brilliant app! *2014-10-29, version 1.0.1* Great way to get discounts at your favourite Nicholson's pubs plus includes a very informative section on cask ales. I have used a voucher which was a very quick and easy process - staff were very helpful. I am looking forward to trying the ale trails too! Would highly recommend! ### 5/5 — Great! *2014-10-28, version 1.0.0* Handy little app for the next time I'm in a Nicholsons pub ### 5/5 — Great app *2014-10-25, version 1.0.0* Great database and offers for ale lovers --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*