# Niello Service — Your Dealer Experience

> Dealer-customer connection for vehicle service contracts, warranties, and ownership programs. (iPhone/iPad app by The Niello Company.)

- Source: https://appshunter.io/ios/app/niello-service/id6443625830 (this page in markdown: same URL + `.md`)
- Developer: [The Niello Company](https://appshunter.io/developer/1647826839)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 14.0 · 33 MB
- Languages: English, Spanish
- Released: 2022-10-02
- Data updated: 2026-06-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/niello-service/id6443625830/reviews.md

## What is Niello Service?

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!

## Key features

- Manage service contracts and warranties
- Explore ownership enhancing programs
- Dealer support for claims
- Dealer messaging for announcements and specials
- Enhance customer loyalty and satisfaction


## Frequently asked questions about Niello Service

### What is Niello Service?

Niello Service is a mobile application designed to facilitate a transparent connection between car dealerships and their customers for post-vehicle sales support. It allows customers to manage their purchased service contracts and warranties, and enables dealers to assist with claims and communicate updates.

### Who is Niello Service for?

This app is intended for individuals who have purchased vehicles with associated service contracts or warranties from a dealership, as well as dealership service advisors who need to support these customers.

### What kind of programs can I manage with Niello Service?

With Niello Service, you can view and engage with your purchased service contracts, warranties, and other ownership-enhancing programs that were acquired with your vehicle.

### How does Niello Service help with claims?

The app provides a unified solution for dealers' service advisors to support customers when claim service is needed, aiming to streamline the process and improve the service experience.

### Can I receive updates from my dealer through Niello Service?

Yes, customers can stay connected with Dealer Messaging within Niello Service to receive welcome awareness of their dealer’s latest announcements, specials, and events.

### Is Niello Service available on multiple devices?

Niello Service is supported on iPhone, iPad, and iPod devices, offering a consistent experience across Apple's mobile ecosystem.

### How often is Niello Service updated?

The latest version of Niello Service is 4.35, and it was last updated on October 2, 2022. Information on update frequency beyond this is not provided.

### What is the user rating for Niello Service?

Niello Service has received a perfect rating of 5.0 stars based on one user review, indicating a highly positive initial reception.

## Version history (last 1 release)

### 4.35 — 2022-10-02

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-13.*