# Nielsen Meter Companion > Nielsen study participant app for media data submission and reward tracking. (iPhone/iPad app by The Nielsen Company.) - Source: https://appshunter.io/ios/app/nielsen-meter-companion/id1561630317 (this page in markdown: same URL + `.md`) - Developer: [The Nielsen Company](https://appshunter.io/developer/583873246) - Category: Utilities - Price: Free - Rating: 2.20/5 from 214 App Store ratings · 112 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 77 MB - Languages: American English, Arabic, Croatian, Danish, Filipino, German (Germany), Greek, Hungarian, Indonesian, Italian and 11 more - Released: 2021-06-16 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nielsen-meter-companion/id1561630317/reviews.md ## What is Nielsen Meter Companion? Nielsen Meter Companion For invited study members only The Meter Companion app is intended only for those who have been invited by Nielsen to participate in a study. It is not for use by the general public and will not work without valid login information provided by Nielsen. The Meter Companion app is the best way to get your media-choice data to Nielsen. It’s also the most up-to-date source of information about your participation and your rewards. Track your points, see your rewards, compete against others, and much more. About Nielsen Nielsen is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail, and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world's population. ## Key features - Submit media-choice data - Track points and rewards - View participation information - Compete with other users - Access study-specific information ## What do users think of Nielsen Meter Companion? Overall sentiment: negative **Pros** - 💬 Direct messaging feature works well - 📍 Find meter functionality (when working) - 🎯 Points tracking for sweepstakes - 📱 Helpful for locating misplaced meters - 👥 Courteous and helpful phone support staff - 🔔 Quick replacement process for damaged equipment **Cons** - 🐛 Frequent app crashes and freezes - 🔓 Constant unexpected logouts - 🔋 Requires location always-on, drains battery - ⚠️ Incompatible with low power mode - 📵 Non-functional find meter feature - 🔐 Overly complex login process with 17-digit codes - ⏱️ Slow SMS verification (20 min delay, 15 min session timeout) - 📊 Points tracking consistently behind by one day - 🔌 Requires Bluetooth always-on - 💰 Significant payment discrepancies from promised amounts - 📞 Excessive and harassing phone calls - 😠 Rude and dismissive customer service - ❌ Study program closures without notification - 🚫 Device compatibility issues (iPhone 17, iOS 18) - ⚫ Black/blank screen after login - ⏳ Infinite loading screens - 🔄 Unresponsive after recent updates **Commonly reported bugs** - App crashes when opening chat feature - Login button cut off on login screen - Unable to scroll or access login button - Infinite loading circle on login screen - Blank white screen after login - App won't load after version 3.0.0 update - Incompatible with iOS 18 and iPhone 17 - Chat feature completely non-functional - Keyboard blocks send button in feedback section - Spinning loading circle that never completes - App crashes on password reset attempts - Temporary error messages preventing login - Continue button unresponsive on iPhone - Cannot type data on iPad - Charging history displays incorrect dates - Data syncing issues on iOS devices (Android works fine) - Points subtraction instead of addition - App not sending data to company servers - Password manager confusion with ID and meter serial numbers **Most requested features** - Support for low power mode operation - Face ID or biometric authentication to reduce login frequency - Improved find meter feature with better range and reliability - Real-time points tracking without daily delays - Hide keyboard button in contact/feedback sections - Better UI/UX design for login and setup processes - Reduced battery drain from location and Bluetooth requirements - Improved iOS 18 compatibility ## Recent user reviews (10 of 112) All indexed reviews: https://appshunter.io/ios/app/nielsen-meter-companion/id1561630317/reviews.md ### 2/5 — Lack of assistance *2026-07-27, version 4.2.2* Very poor communication skills. They do not return phone calls even when given the times you are available. I was unable to hook up my meter (I think it’s called). NONE of my information is showing on the screen. A friend helped me figure it out today. Someone is supposed to call tonight to answer other questions. Time will tell if they do. :-( ### 1/5 — Find a meter does not work *2026-07-20, version 4.2.2* Meter beeps once or twice then app freezes. Have to close the app, reopen, go back into find a meter, select the meter, and then it beeps once maybe twice before the app closes, not allowing me enough time to find the meter. And the “found it” and back buttons do not work so you have to refresh the app and go all the way back in. ### 3/5 — Eats battery *2026-07-16, version 4.2.2* This app eats battery in the background. ### 1/5 — Doesn’t work *2026-07-13, version 4.2.2* I can’t even open the app. It automatically crashes when I try. ### 1/5 — App crashes *2026-07-11, version 4.2.1* App hasn’t worked in weeks. Instantly crashes, doesn’t load at all ### 1/5 — App not working *2026-07-09, version 4.2.1* It was working great but now the app instantly closes and doesn’t open up for me at all. ### 5/5 — Today’s fix still doesn’t work *2026-07-07, version 4.2.1* Version 4.2 for iOS didn’t work. (Immediate crash). Today’s 4.2.1 still crashes. Reinstalling doesn’t help. Please keep your tech team working on this. Update. I reinstalled and this time it is working. Thanks! ### 3/5 — App doesn’t work *2026-07-02, version 4.2.1* Edited to add: Had to delete the app and reinstall for the app to work. 2 app updates and it still won’t work. Immediately crashes when trying to open. I liked it before because I could use it to do everything, but now it’s unusable. ### 3/5 — If it Fails to load. *2026-07-01, version 4.2.1* Delete it and start over. As an app It is acceptable. ### 1/5 — New update broken *2026-06-30, version 4.2.1* The new update has caused the app to crash on load again. It feels like every second update the app breaks. ## Frequently asked questions about Nielsen Meter Companion ### What is the Nielsen Meter Companion app? The Nielsen Meter Companion app is designed exclusively for individuals invited by Nielsen to participate in their studies. It serves as a tool for submitting media-choice data and accessing information about your study participation and rewards. ### Who can use the Nielsen Meter Companion app? This app is strictly for invited study members only. It requires valid login information provided by Nielsen and is not available for the general public. Without these credentials, the app will not function. ### What are the key features of the Nielsen Meter Companion app? Key features include submitting your media-choice data to Nielsen, tracking your accumulated points, viewing available rewards, and engaging in friendly competition with other study participants. It also provides the most up-to-date information regarding your involvement in the study. ### Is there a cost to use the Nielsen Meter Companion app? The Nielsen Meter Companion app is provided free of charge to invited study participants. There are no in-app purchases or subscription fees associated with its use. ### What is Nielsen? Nielsen is a global leader in measurement and data analytics, providing comprehensive insights into consumers and markets worldwide. They help clients understand current trends, predict future outcomes, and make informed decisions across various industries like media, advertising, and retail. ## Version history (last 5 releases) ### 4.2.2 — 2026-07-13 NCA stability updates: A maintenance release focused on improving backend stability, reliability, and overall system performance. ### 4.2.1 — 2026-06-29 NCA stability updates: A maintenance release focused on improving backend stability, reliability, and overall system performance. ### 4.2.0 — 2026-06-24 NCA stability updates: A maintenance release focused on improving backend stability, reliability, and overall system performance. ### 4.1.0 — 2025-07-07 • Feature enhancements and bug fixes • New icon and look ### 3.3.0 — 2025-03-17 • Feature enhancements and bug fixes • New icon and look ## Apps similar to Nielsen Meter Companion | App | Rating | Price | Category | | --- | --- | --- | --- | | [Virginia Mobile ID](https://appshunter.io/ios/app/virginia-mobile-id/id6480013606) | 4.6 (8,983) | Free | Utilities | | [NielsenIQ Consumer Panel](https://appshunter.io/ios/app/nielseniq-consumer-panel/id1235026260) | 4.9 (16) | Free | Utilities | | [Permission Slip by DeleteMe](https://appshunter.io/ios/app/permission-slip-by-deleteme/id1591285074) | 4.7 (5,712) | Free | Utilities | | [Sunrun](https://appshunter.io/ios/app/sunrun/id6443806453) | 4.5 (2,967) | Free | Utilities | | [Reach — Progressive Organizing](https://appshunter.io/ios/app/reach-progressive-organizing/id1433809365) | 4.4 (65) | Free | Utilities | | [COIN: Always Be Earning](https://appshunter.io/ios/app/coin-always-be-earning/id1450443351) | 4.5 (9,600) | Free | Utilities | ## More apps by The Nielsen Company - [Nielsen Mobile App](https://appshunter.io/ios/app/nielsen-mobile-app/id913229909) - [Nielsen MobilePeopleMeter](https://appshunter.io/ios/app/nielsen-mobilepeoplemeter/id1235865468) - [Nielsen SupportCam](https://appshunter.io/ios/app/nielsen-supportcam/id1455250378) - [Nielsen Digital App](https://appshunter.io/ios/app/nielsen-digital-app/id1519284573) - [Nielsen Pulse](https://appshunter.io/ios/app/nielsen-pulse/id6755230383) All apps by The Nielsen Company: https://appshunter.io/developer/583873246 ## Related topics [nielsen meter companion](https://appshunter.io/ios/topics/nielsen-meter-companion) · [nielsen meter](https://appshunter.io/ios/topics/nielsen-meter) · [nielson meter](https://appshunter.io/ios/topics/nielson-meter) · [nielsen companion](https://appshunter.io/ios/topics/nielsen-companion) · [meter companion app](https://appshunter.io/ios/topics/meter-companion-app) · [nielsen meter companion app](https://appshunter.io/ios/topics/nielsen-meter-companion-app) · [nelson](https://appshunter.io/ios/topics/nelson) · [nielsen mobile app](https://appshunter.io/ios/topics/nielsen-mobile-app) · [nielsen](https://appshunter.io/ios/topics/nielsen) · [nielson pulse](https://appshunter.io/ios/topics/nielson-pulse) · [nielsen pulse app](https://appshunter.io/ios/topics/nielsen-pulse-app) · [nielsen mobile panel](https://appshunter.io/ios/topics/nielsen-mobile-panel) · [nielsen pulse](https://appshunter.io/ios/topics/nielsen-pulse) · [neilson pulse](https://appshunter.io/ios/topics/neilson-pulse) · [nelissen](https://appshunter.io/ios/topics/nelissen) · [isentia](https://appshunter.io/ios/topics/isentia) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*