# NIIMBOT — user reviews

> 1,471 indexed App Store user reviews of NIIMBOT by WUHAN JINGCHEN INTELLIGENT IDENTIFICATION TECHNOLOGY CO., LTD, rated 4.70/5 from 31,617 ratings.

- Source: https://appshunter.io/ios/app/niimbot/id1359104615/reviews
- App overview in markdown: https://appshunter.io/ios/app/niimbot/id1359104615.md
- Rating breakdown: 5★ 27,466 · 4★ 2,081 · 3★ 754 · 2★ 338 · 1★ 978

## What do users think of NIIMBOT?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Intuitive app
- 🚀 Fast printing
- 👍 Versatile label options
- 👍 Great for organization
- 🚀 Efficient label creation

**Cons**

- 🐛 App freezing/crashing issues
- 🔒 Privacy concerns with required account
- 💰 Expensive subscription model
- 🐛 Connectivity problems
- 🐛 Inconsistent label detection
- 🐛 Buggy app updates

**Commonly reported bugs**

- App freezing and crashing
- Inability to detect/use certain label types
- Bluetooth connectivity issues
- Problems with app login and account creation

**Most requested features**

- Add ability to use own fonts
- Improve keyboard functionality on tablets
- Add more icon/image options
- Implement local label storage without account
- Improve label centering and alignment tools

## Newest reviews (12 of 1,471)

### 2/5 — Takes forever to update the app

*2026-08-20, version 6.6.7*

Updates can take hours and it’ll force you to do an update or your printer won’t work right.  The printer work good but the software has a bit to desire.

### 3/5 — Update to all English option

*2026-08-13, version 6.6.6*

My problem is with the extensive lack of English on app.

### 2/5 — Нет возможности печатать

*2026-08-07*

Постоянные сбои, сетевые аномалии и прочее. Не подгружает сохраненные  шаблоны, выдает чистые листы. Почему для печати этикеток нужен сеть? Если принтер подключается по wi-fi и распечатать нужно уже сохраненные варианты этикеток?

### 2/5 — Unintuitive App full of AI slop

*2026-08-04, version 6.6.5*

Difficult to use app to use the hardware and it’s also full of AI slop. Lazy owners with no vision. Awful.

### 3/5 — Ne fonctionne plus depuis la dernière mise à jour

*2026-07-30, version 6.6.5*

Les tests devraient être un peu plus poussés avant de mettre une mise à jour sur Apple Store. 
Je ne peux plus utiliser l’application et donc l’imprimante.

### 2/5 — App

*2026-07-18, version 6.6.5*

Worked amazingly until I recently updated. Now I’m not able to go back and edit templates after printing them once. I have to close out of the app completely…..

### 1/5 — Last update ruined the app for me

*2026-07-12, version 6.6.4*

Since the last update, it takes SO LONG (minutes. multiple) to open the app.  And then it doesnt react for 3 more minutes. Then it wont recognize the paper… etc. 

It feels like an intentional planned obsolecence.   Hoping its fixed soon

### 1/5 — Лажа. Плохо.

*2026-07-11, version 6.6.4*

Постоянно какие-то сложности с приложением. Стоило оплатить годовую подписку, так приложение стало дико лагать. Висит, не дает в шаблоны зайти. 

Расходники оч дорогие. У конкурентов в 2 и более раз ниже. Как и подписка. 

Не рекомендую!! 
Хотя задумка отличная.

### 1/5 — Mess up all my pictures app

*2026-07-10, version 6.6.4*

I have to remove the app from my Iphone after each use cause all my pics want to open with Nimbot app when i keep it install... so annoying! Fix it!!

### 1/5 — Все платно!

*2026-07-09*

Все платно!

### 1/5 — stopped working entirely

*2026-07-08, version 6.6.4*

idk what they did with the last update, but for over a week now, the app just does not load at all. it either says “Niimbot” in red text on a white background, or is just a blank white page. my $20 label printer just became a paperweight. thanks SO much for the wasted money.

### 1/5 — After last update app keeps crushing

*2026-07-04, version 6.6.4*

As above

## Most critical reviews (10 lowest-rated)

### 1/5 — App is useless

*2026-08-21, version 6.6.7*

Update: after an app update it worked great, until the next update, & now all my designs are frozen. Can’t open them at all. Can’t start a new label. This is unacceptable for a business where I need reliable labeling. So it’s still useless. Can’t get any help or customer service either. 

Previous: This worked well for a short while, then the app started freezing & crashing. I might get 1 label to print randomly in 40 tries. Even when it works it’s so glitchy. It can rarely read the labels in it even though they’re all NIIMBOT brand. I’ve tried all the things. The labeler itself makes nice labels, but that doesn’t matter if the app won’t work. I can’t even get help because it keeps crashing. The app just sucks. So many templates are behind a subscription I can’t afford, too. Too late to return.

### 1/5 — Proprietary paper

*2026-08-21, version 6.6.7*

You must buy the NIIMBOT paper at 3 times the cost to use the printer. It will not work at all with others.

### 1/5 — App trancado

*2026-08-14*

O app simplesmente parou de funcionar há tempos. Hoje baixei o app NIIM e funcionou! Fica a dica!

### 1/5 — Aplicativo travado

*2026-08-02*

O que está acontecendo com o aplicativo? Já faz dias que tento imprimir e simplesmente o app não responde. Ele abre, conecta com a impressora e só. Eu clico e nada acontece, tento rolar a página e não sai do lugar. Completamente travado. Fui ver se tinha atualização, mas não. Simplesmente não funciona mesmo.

### 1/5 — It doesn’t work

*2026-07-28, version 6.6.5*

Terrible app.

### 1/5 — Problems

*2026-07-26, version 6.6.5*

After a couple of years of great service and wonderful label making, this app )even updated) keeps freezing. Pisses me off.

### 1/5 — App locks almost immediately

*2026-07-22, version 6.6.5*

I’m on the latest version of iOS and the Niimbot app. The app connects to my Niimbot D11 label printer, then the app locks/freezes. Currently, I cannot use my Niimbot label printer. Clicking App Support takes me to the Niimbot app, which OS frozen. Please reach out to assist.

### 1/5 — App freezes

*2026-07-21, version 6.6.5*

Version 6.6.5 has been nothing but problems. It logged me out wouldn’t let me back in at first, then I was able to get back in. But Home Screen freezes everytime I open the app. Sometimes the whole app is frozen.  Can’t make labels. Now the Home Screen is blank white with the menu items at the bottom. Still frozen. If you click NIIMBOT support in the Apple App Store, it takes you back to their app to get support, which doesn’t open either!!

### 1/5 — Все виснет

*2026-07-18*

Невозможно ничего распечатать - приложение виснет и не дает посмотреть никакие шаблоны. Ужасно

### 1/5 — Trying to charge for printing

*2026-07-13, version 6.6.4*

I bought the label maker and have been using it and now it wants me to pay for the subscription and I can't use it

## Most praised reviews (10 highest-rated)

### 5/5 — нашла решение зависшего приложения, просто переустановите его, и все будет работать как прежде.

*2026-08-19, version 6.6.6*

Found a solution to the frozen application, just reinstall it, and everything will work as before.

### 5/5 — Hatte erst Angst wegen den Kommentaren

*2026-08-16*

In manchen Kommentaren hatte ich was von Abofalle gelesen und dass das Gerät ohne Abo nicht zu benutzen sei… so ein Quatsch.
Für das Geld finde ich kann man einiges machen und für meine Zwecke passt es hervorragend. Ich habe den M2 der macht seinen Job super und die Auswahl an Drucker Papier ist auch angemessen. Alles in allem sehr zufrieden.

### 5/5 — Live it

*2026-08-08, version 6.6.6*

Very convenient in my time of quick labeling needs.

### 5/5 — Good Label Printer for the Price Point.

*2026-08-07, version 6.6.6*

Not sure why all the bad reviews - contact support if you need help. Overall app works well - connecting it isn’t all that clear but read the instructions and you’ll be fine. It’s not 100% plug and play and self set-up without looking at the instructions. The labels that are printed out look great and professional.

### 5/5 — App works fine.

*2026-08-06, version 6.6.6*

People just don’t understand how to use a basic app. Nothing wrong with this.

### 5/5 — 🥳

*2026-08-04*

Класс Прото класс

### 5/5 — Проблемы

*2026-07-21, version 6.6.5*

Приложение отличное. Только в последней версии после печати этикетки приложение зависает

### 5/5 — Love It

*2026-07-16, version 6.6.5*

My daughter bout this for me to label my canning jars. It works perfectly! I absolutely recommend this for anyone looking for a thermal printer. The app is very user friendly as well.

### 5/5 — Perfeição

*2026-06-09*

Eu uso pra absolutamente tudo.

### 5/5 — Supply Ordering

*2026-05-25, version 6.6.1*

It would be nice and convenient to be able to order supplies in the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
