# Nike Adapt — user reviews > 53 indexed App Store user reviews of Nike Adapt by Nike, Inc, rated 4.71/5 from 7,098 ratings. - Source: https://appshunter.io/ios/app/nike-adapt/id1449855096/reviews - App overview in markdown: https://appshunter.io/ios/app/nike-adapt/id1449855096.md - Rating breakdown: 5★ 6,232 · 4★ 369 · 3★ 116 · 2★ 65 · 1★ 316 ## What do users think of Nike Adapt? Overall sentiment: neutral **Pros** - 👍 Easy to set up - 🚀 Responsive app - 💡 Customizable lace settings - 👍 Comfortable and stylish shoes - 🚀 Impressive auto-lacing technology **Cons** - 🐛 Connectivity issues with app - 🔋 Lights turn off quickly - 🐛 Inconsistent performance - 🐛 Difficulty loosening shoes - 🐛 Firmware update issues **Commonly reported bugs** - Left shoe not pairing - Shoes randomly tightening/loosening - Charging issues - Firmware update problems **Most requested features** - Option to keep lights on - Ability to save custom modes - Apple Watch app integration - Siri voice control for lacing - More color and lighting options ## Newest reviews (15 of 53) ### 2/5 — APP GONE AUG 2024 *2024-02-10* So sure five years and there’s nothing to develop with this app so you’re shutting it down and pulling it? Worse is you know that by doing this customers must manually work their shoes, with the exception of the shoe light patterns which just won’t be functional AT ALL. 🤬🤯😡 This isn’t at all acceptable. Are you serious? Adapt shoes no longer to be developed/released? Why not offer the API up for the app so other developers might be able to make their own alternatives which would include a more robust lighting pattern creator since you’re not. But ultimately this feels like a bait and switch and total lack of standing by your product run which as charged at a considerable premium. Said premium that is, will no longer be relevant when in August 2024 you cripple the shoes to becoming disturbingly and obscenely overpriced sneakers on par with the rest of your “basic sneakers concepts”. If this is your game plan then don’t count having a consumer base ready to take a chance on future forward, experimental or small market specific niche products after abandoning them for the total incompetence shown from this entire product development group. Nike has no business claiming quality and higher market value, many lower-priced shoe brands stand behind their products and respectful of their customers’ investments, Nike has become a money grap of far inferior collections of trash. ### 3/5 — Adapt App not working on my Apple Watch. *2021-06-29, version 1.20.0* When I first got my Apple Watch, the Adapt App worked fine. I could control my Adapts from my watch. But now it don’t work. It keeps telling me to make sure my Watch’s and iPhone’s Bluetooth is on and Airplane mode is off even though my Iphone and Watch is already set that way. Is this a common issue? Please fix! ### 2/5 — Not consistent enough to showcase shoes *2021-05-31, version 1.20.0* I always look like an idiot cause im like “check it, my shoes lace themselves!” Followed by five minutes of me opening and closing the app trying to get it to work. It works almost 1/3 of the time so pretty good. Sometimes like twice a week i cant get my shoes off and it tightens really tight and it actually hurts, and also it ALWAYS has trouble connecting, BUT when it does work its really cool! ### 2/5 — Good shoe but there are errors *2020-12-27, version 1.17.0* I have a pair of the adapt bb 1.0s and have enjoyed them but they have started to act weird. For example, the shoes will randomly tie and untie themselves. Also, the shoes have a very hard time charging. When I put them on the charging pad I have to position them perfectly in the middle in order to get a charge. I’ve restarted the shoes and tried to find solutions online, but no luck. I’ve emailed customer service but never got a response back. I’d really appreciate it if someone could reach out and help. Thanks ### 3/5 — Update please *2020-10-10, version 1.15.1* Hi, I just got the Nike adapt bb 2.0 a week ago and I loved them but because of iOS 14 and the widget that can be on Home Screen it should be great if you make the one to tight the shoes and losses it or for the shortcut all in all I loved those shoes and thank you to make such amazing product. I might do a update on that if the widget because it would you put you to 3 to 4 and if it’s working well 5 . Sincerely, have a great day ### 4/5 — Adapt *2020-06-09, version 1.13.2* Great show overall. The app gets a little finicky. Sometimes it is faster to pair up with one shoe .being able to save fits would be great. Or even a auto mode that allows you to set your desired fit and if it loosen auto adjust back. Also to go along with the previous comment .more light features would be great like a faster pulse or fade to the next color or even blink slow or blink fast. Overall shoe is awesome , the app is good but not great...but it can be ### 5/5 — The Swoosh *2020-05-18, version 1.13.0* The shoes are clean! I get stopped because of them everywhere. App is decent for what it does, no complaints. UPDATE and make it an option to toggle the lights on and off 💯 UPDATE: Thank you for giving the (many) people what we asked for🙌🏾🙌🏾🙌🏾 ### 4/5 — Out of the box, into future. *2020-02-19, version 1.11.0* Edit: Lights should have a toggle on/off at a bare minimum. Battery life is cool an all but i dont need 15 days worth to have the lights on 5 days a week. Custom modes I can name them, can’t adjust percentages at all. which is ridiculous because that’s literally what it’s supposed to do. Other than that they’re super comfortable right out of the box, can tell they’ll be good for balling in. Hopefully they update the app soon so ppl can use them as intended. Literally threw these on an as soon as it started calibrating on my feet i started giggling. Super cool, tech meets sportswear dream come true. ### 3/5 — Eh... *2020-02-11, version 1.10.0* It’s a great shoe, and I love how you can have different colors and tightness options. But, I still believe you haven’t reached the full potential for these shoes. For example, why isn’t there an option for having the lights on the shoe last more than 5 seconds? It would be great if the app implemented a feature where the colors of the shoe can stay on for your desired amount of time. In addition, allowing two different colors for the two buttons at the same time would also be a great addition. I know this is possible because once you reset the shoe, it goes through a cycle where different colors are displayed on the buttons. And, the buttons are different colors simultaneously. Lastly, another great addition would be breathing” lights. For instance, there should be a feature where the lights are dim, then get bright, then dim again and the cycle continues. All in all, this is a great shoe and app, but it hasn’t reached its full potential. ### 2/5 — Disappointed !! Lights don’t stay on!!!!!!! Update this now!! *2020-02-05, version 1.10.0* I’m extremely disappointed that the lights disappear also. I wish I known that before I bought them. In game settings I understand because of the NBA rules and so forth. But consumers are not all athletes and your costumers don’t play in the league! There is a huge disconnect between your board room and urban culture. I am a loyal costumer but if I tell 2 million followers that these lights disappear after 5 secs you missed the mark. Update this Asap! ### 5/5 — Amazing product *2020-01-31, version 1.10.0* I’ve been wearing these shoes for about 10 days now and have absolutely 0 problems with them. They fit well obviously because of being able to adjust them and they are splendidly comfortable. The lights on the sides are amazing but I feel there should be a setting to have them on consistently instead of only when you tighten them or tap the light icon on the app. I see how it consumed battery but for those that are able to charge them every night I feel this could be a really cool add on. ### 5/5 — Needs a lights always on option *2019-08-05, version 1.4.0* Shoes are my favorite of all time! The app works flawlessly and is a neat option to have, however i like EVERYONE else wants a lights always on option through the app. I know the battery will be a little more consumed but I doubt enough to dissuade me from running it like that. Is it an overheating issue or something? ### 3/5 — Nike BB Not as good as I hoped *2019-07-09, version 1.4.0* The Design is very well put together but the shoe still lacks comfortability. I’ve tried the shoes on at Allstar week before purchasing them to be sure I got the right fit. However my pair fits a lot snugged than the ones I tried on. I try to loosen them with the app but it’s frustrating they they try to auto tighten them as their worn. Nike developers please put a feature that disables some of your wears don’t like for the shoes to fit so tight cutting off blood circulation. I also agree that the lights should have a option to stay on as other suggested. Hopefully these will in the next development. I’m currently looking for a buyer to purchase my pair because they are just too uncomfortable. **Developer response:** Thanks for your feedback and we're sorry to hear you're having trouble, make sure that you have the auto-lace feature toggled off in your shoe preferences, which can be accessed by via Shoe Locker. If you’re still having trouble, please reach out to Nike Consumer Services. More Help Can Be Found Here: https://www.nike.com/help/a/adapt-bb ### 5/5 — Count the reasons the why I would love app/auto lacing *2019-05-21, version 1.2.1* Wow! Purchased for novelty, But love auto/app lacing so much more than I thought. -perfect when driving and need a more relaxed fit can’t take hands off wheel -any time I need to lower my blood pressure. -no need to stop and loosen shoes after 3 miles in. (Albeit shoes are a bit heavy to run in, can’t waiting for running version, battery time is amazing so a smaller motor/ mech / battery would be worth weight trade off. -Tighter fit reduces anxiety when nerves are shot -easy adjust when flying to accommodate decent swelling in feet/ankles.(no issues wearing through security precheck line) Issues: slight delay in connecting to shoes when using airpods. ### 3/5 — Modes won’t work. *2019-05-21, version 1.2.1* Let me start by saying my Nike Adapt BB. I have been wearing them almost everyday for the past few months. My favorite feature is the mode presets. Unfortunately, for the past four days, the modes have stopped working. I tap on the modes and I see a screen with the plus (+) sign to create the presets. Once I create a new one, my original presets appear. If I exit the screen, or tap on one of them, they all disappear again. Having to go through that process several times per day is very inconvenient and quite annoying. Please implement a solution for this issue soon. ## Most critical reviews (10 lowest-rated) ### 1/5 — Shoes unreliable *2022-06-30, version 1.28.0* Here to tell Nike corporate that the warranty they normally use on shoes should not extend to this tech product. As a customer you have zero clue how long of a warranty you have on these shoes as the 2 years starts from manufacture date. Well guess what, morons, that’s not good enough for a tech product. Not only that but customer service will process your request for return, hold onto your shoes for 1.5 months then return them because the manufacture date was more than 2 years ago even though you bought them less than 2 years ago. That’s right- Nike corporate does not even record the warranty lapse date when ordering directly from Nike, leading you on an extended wild goose chase only to be informed your warranty has lapsed. I will be stealing heavily from your corporate owned stores from here on out due to this horrible experience I’ve had. ### 1/5 — App is TRASH *2022-06-20, version 1.28.0* The features within the app are FANTASTIC. But that’s the only good thing about it. Too often the app loses communication with the Adapt shoes and I have to delete it, reinstall it, unpair the shoes. I have three pairs of these and it’s a miserable experience to get them all to connect to the app again. I hav called Nike multiple times about this and there doesn’t seem to be an end in sight. Very disappointed in the technology and support aspect for the Adapts. Would not recommend anyone purchase the next iteration of these unless the app is fixed. Nike is better than this. ### 1/5 — Please don’t buy these shoes or use this app *2020-11-10, version 1.15.1* I’m sure you've thought of the chance your foot gets stuck inside. I received my adapts yesterday and after my left foot got laced in it has been stuck for more than 24 hours now. I had to call nike customer service multiple times, they just gave me the option to return the shoes (which are stuck on my feet). I have tried all the reset options multiple times, deleted and downloaded the app, and unpaired / repaired the shoes countless times. After the software update today I was hoping my left foot would be freed but now the shoe has become even less responsive and the lights do not turn on when I click them. I’ve been waiting 36 hours now for an email back which they said had “priority”. At this point I just want permission to cut the trap shoe off my foot and receive the 350$ back, But after all the time I’ve waited for a response I doubt I will purchase Nike again. This is single-handedly the worst experience I have ever had with a product I have paid for. Please save yourself the chance of receiving a defect with no compensation or customer service and steer clear away from these shoes and this app. ### 1/5 — Unable to loosen shoes *2020-10-20, version 1.15.1* If accidentally tighten your shoes with the app (let’s say to 40%) when you aren’t wearing them, and then go back into the app an hour later to find that the app thinks you’re shoes are now loose (let’s say to 0%), there is no way to reset this and your shoes will forever be set at this new tightness, no matter how many hard/soft resets have been performed. $400 shoes are now bricks. Unacceptable. How can software be created that is unable to detect or keep a memory of previous instances of tightening? ### 1/5 — Frustrating *2020-03-05, version 1.11.0* Was so excited to get the adapt BB2 .. because was really happy with the first version of BB1 although not that perfect was hoping the 2nd version will be more better the problem is that my BB2 won’t connect with the App since I got them I recently called Nike regarding this and they can’t give me anything they told me to disconnect my adapt BB1 and connect my new ones does not make any sense like every time I play and switch shoes need to reconnect them the app suppose to add as many adapts you have. Really frustrating. ### 1/5 — Left shoe error *2019-03-16, version 1.0.2* Went to set up the shoes and the left shoe had an error message after selecting the pair option. Exited the app and went back in. The app then went to automatically pair with the right one first which was successful. Then it tried to repair with the left shoe and nothing happened. The left shoe was showing up in the paired devices though even though the app said it still needed to be paired. Removed them both from the paired devices in the Bluetooth menu and tried to start over again. Nothing happened and the app was trying to pair and was not able to find the left shoe anymore. Right shoe lights up on the charging mat but the left shoe does not light up. Not sure what the problem is and nothing is happening. Not happy about having shoes that can’t be used!!! **Developer response:** We're sorry to hear that you're having trouble and want you to know we're here to help. We have outlined steps and included additional support articles to help you resolve your issue. Perform these steps for both left and right shoe: 1. Press both buttons and hold for five seconds. Shoe will vibrate, continue to hold until red LED’s display. Release when LEDs turn red. 2. Press and hold left button. When lights turn on continue to hold left button and press the right button three times until lights turn green. 3. Wait 10-15 seconds, you will see the lights blink with startup animation. 4. Repeat same steps for your other shoe. Final Steps: 1. Logout of Nike Adapt App 2. Force Quit the Nike Adapt App 3. Delete Bluetooth Device ID's from iOS Bluetooth Settings 4. Log Back In to the Adapt App and Perform the Pairing Process (Be Sure to Keep App Open During the Whole Process, and Complete Pairing Both Shoes) If you’re still having trouble, please reach out to Nike Consumer Services and a representative will walk you through this process. More Help Can Be Found Here: https://www.nike.com/help/a/adapt-bb ### 1/5 — Corrupted after update! *2019-03-12, version 1.0.2* I bought the Adapt BB on day one. I let it sit for a while until I decided to just wear them today. I configured it to my liking and everything was great until I got prompted with the software update. The update ruined the left shoe completely. It will no longer pair with my phone even after all the resets I’ve done. This is absurd! I did some searching online for Nike’s response to this problem but they don’t have any! It’s been nearly a month since the Adapt came out. I can’t believe Nike is just allowing this without offering a solution! ### 1/5 — It doesn’t work *2019-02-23, version 1.0.1* So it has been two days since I received the shoes but I still can’t get them connected to the app. Left shoe was first connected without any issues. Right shoe was a little harder but it worked. Everything seemed good until a software update showed up and the shoes never get connected again. Trying logging into another account on the same phone. Left shoe was found but an error message popped up. Tried using my wife’s phone and I was able to connect the left shoe. The right shoe was still unresponsive. Reset the software on both shoes and tried using my phone to connect again but only error messages were available. That’s a huge bummer considering spending nearly $400 on these. **Developer response:** We're sorry to hear that you're having trouble and want you to know we're here to help. We have outlined steps and included additional support articles to help you resolve your issue. Perform these steps for both left and right shoe: 1. Press both buttons and hold for five seconds. Shoe will vibrate, continue to hold until red LED’s display. Release when LEDs turn red. 2. Press and hold left button. When lights turn on continue to hold left button and press the right button three times until lights turn green. 3. Wait 10-15 seconds, you will see the lights blink with startup animation. 4. Repeat same steps for your other shoe. Final Steps: 1. Logout of Nike Adapt App 2. Force Quit the Nike Adapt App 3. Delete Bluetooth Device ID's from iOS Bluetooth Settings 4. Log Back In to the Adapt App and Perform the Pairing Process (Be Sure to Keep App Open During the Whole Process, and Complete Pairing Both Shoes) If you’re still having trouble, please reach out to Nike Consumer Services and a representative will walk you through this process. More Help Can Be Found Here: https://www.nike.com/help/a/adapt-bb ### 1/5 — Out of box experience fail! *2019-02-22, version 1.0* Honestly, I have no words to describe the frustration I have. I don’t need a fancy looking app. I just need an app which works. Having to do a firmware upgrade right out of the box means that the shoes shipped with a critical bug in the firmware which is just insane to think about given the hype and the wait around the shoe. It all depends on who the product owner is and if they even used the app with the shoe. It seems like all the development resources were spent on the UI and making it simple but the engineering has been completely forgotten about. Building a connected BLE experience is not hard. Everyone has done it. This is a solved problem. Just for context, I have tried all the steps which have been recommended by Nike to reset my shoes, delete the app, logout, forget Bluetooth. Etc etc etc. everything. It works one time and as soon as I feel that it might be fixed, it stops working. Also, the FW upgrade process has already happened like 7-8 times and I am still getting the notification to upgrade to 1.3. A completely customer experience failure. I love the shoes. I just can’t use them. :( **Developer response:** We're sorry to hear that you're having trouble and want you to know we're here to help. Please update to the latest version of the Adapt App. If you’re still having trouble, please reach out to Nike Consumer Services and a representative will walk you through this process. More Help Can Be Found Here: https://www.nike.com/help/a/adapt-bb ### 1/5 — My pair is WAY too tight. *2019-02-22, version 1.0* It seems like the shoes run small but no online reviews share my experience. I literally couldn’t wear them if I wanted to. There is some hard (possibly metal) piece inside the shoe that is digging into my small toe. I assume having to do with the auto-lacing system. I’ve been wearing Nikes for 35+ years and my size 11.5 has never felt too small. Is this a typical response from Adapt buyers? Is it possible the app or show isn’t calibrated correctly. Plenty of length but the width is SUPER tight around the top of my foot and toes. Anyone else? ## Most praised reviews (10 highest-rated) ### 5/5 — Please do not delete the app *2024-05-23* Hello Nike, for those of us lucky enough to have these ADAPT shoes it would be almost scamming your customers if you’re to delete the app completely. I understand you’re no longer continuing the ADAPT line which is a shame. But I love my adapt shoes and would hate to see the app go. The APP NEEDS to stay and I’m sure you’ve seen the other reviews as well begging for the same thing. Please reconsider in keeping the app functioning. Even if you’re not to update it, at least keep it working. Thank you. ### 5/5 — PLEASE DON’T RETIRE THE APP *2024-02-06* Dearest Nike, please don’t retire this app on August 4th. To us ones lucky enough to own these shoes, it’s as close as we got to the novelty of owning the legendary Nike MAG from Back To The Future Part II. I understand we can still manually power lace our shoes but that’s nearly not as cool as everything the app can do. Things like auto-lace, lace by increments of 5, power-lock lace, and have an amazing set of Light Packs to display colors in 3 cool amazing sequences. I mean this is by far the coolest feature of the shoe! If the app is retired and we get a new device WE CAN NOT NOT USE ANY OF THESE FEATURES ANYMORE! Dearest Nike, please keep this app in the App Store. We’re not asking for anymore updates. Just please DON’T RETIRE THE APP! Another suggestion I have is to sell or give out a device for owners of Adapt shoes to continue to use these features. Something small so we can keep controlling the lights and power laces. Love you guys please don’t retire it or have something to keep all its features going 🙏 ### 5/5 — 1 issue *2022-11-17, version 1.29.0* I having used my Adapts in a while so I tried to use them again and well I can’t login to the app XD. I TRY AND IT SAY “connect a shoe” I say cancel and it takes me back to the home page I login in again AND IT DOES THE SAME THING!! The worse part of this is I CANT continue with the shoes I own because it’s already connected to the app. Long story short I try to connect my shoes it won’t let me but I can’t connect my shoes because they are already connect. :D ### 5/5 — • Bluetooth menu name customization *2022-06-04, version 1.27.1* - Greetings, I personally believe a lot of other people and I just myself would appreciate the option in the Bluetooth menu on iPhone devices to have the ability to customize the shoe name left or right rather than the default option to however the individual chooses 😉👌🏻 - Thank you ✅ ### 5/5 — Fantastic and most comfortable sneakers ever! *2022-05-23, version 1.27.1* By far the most comfortable sneakers I have ever worn! I have over 200 sneakers and In my life I’ve most of had over 500 pairs! The Nike adapt is number 1! They light up in almost every color!! The thing that makes these sneakers is the level of comfort and movability is on another level that I’ve never felt before!!!!! ### 5/5 — Cool when they work *2022-01-28, version 1.24.0* As others have noted, the shoes are cool - when they work. However, they often don’t because the app on the phone or the watch won’t connect to the shoes. So then you find yourself fiddling with force quitting the app, uninstalling the app from the watch etc. The watch app especially is troublesome. The watch app will simply say cannot connect, make sure Bluetooth is turned on etc and won’t work on the first few tries then will suddenly start working with nothing having changed on the shoes, the phone or the watch. Bluetooth is probably the main issue but until Bluetooth becomes more robust or Nike develops another wireless method then these shoes and the app are only for people who like to troubleshoot why their shoes aren’t working. ### 5/5 — App loses connection Tooooo Frequently!!! *2021-12-15, version 1.24.0* It took me 3 hours of reset, reconnect, reset, reconnect….it wouldn’t recognize the left shoe….terrible technology. I am returning this $450 investment for something without an App! Bad choice…Nike support chat was worthless too. Now have to drive over 2 hours to step foot in the store I bought these at. ### 5/5 — Easy Peasy *2020-10-23, version 1.15.1* Easy to set up and I love the custom lace settings through the app. So happy I was able to purchase the Nike Adapt Bb 2.0 Air Mag CW on Back to The Future Day. That was pretty cool. This is the closest thing I can come to having the version of the Nike Air Mag which I hope Nike somehow gives us an opportunity for the general public who loves not only the movie but the but the actual shoes that Michael J Fox wore. I still would like an actual pair of the autolacing Nike Air Mags from 2016. ### 5/5 — Trouble Shooting *2020-09-12, version 1.14.0* One shoe lace doesn’t seem to work as well as the other. The tongue doesn’t stay straight when tightening. The Siri options are hit & miss. The pulsing lights don’t work. They run small, I already sized up a half size and should have gone up a whole size. Editing custom modes is frustrating! I have to delete them and start over because it won’t let me edit custom modes after I save them. I’ve only had these for an hour so we shall see what else I run into as I try to actually wear them. ### 5/5 — shoes: nike adapt bb 2.0. LOVE all of it *2020-07-01, version 1.14.0* Love the shoes love the app, haven’t had any problems whatsoever except for a late loading time for Siri sometimes it takes more than 20 seconds for the commands to go through and I also wish I could turn the pulsing lights on and off on my smart watch or phone with an option or button. Still 5 stars because it’s sick though --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*