# Nike: Engineered for Athletes — user reviews

> 980 indexed App Store user reviews of Nike by Nike, Inc, rated 4.90/5 from 1,698,624 ratings.

- Source: https://appshunter.io/ios/app/nike-engineered-for-athletes/id1095459556/reviews
- App overview in markdown: https://appshunter.io/ios/app/nike-engineered-for-athletes/id1095459556.md
- Rating breakdown: 5★ 1,576,731 · 4★ 81,020 · 3★ 19,033 · 2★ 5,761 · 1★ 16,079

## What do users think of Nike?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Great selection of products
- 💡 Customization options
- 🚀 Convenient app experience
- 👍 Excellent customer service

**Cons**

- 🐛 Inconsistent inventory information
- 🐛 Buggy checkout process
- 🐛 Unreliable order tracking
- 🐛 Frequent app crashes
- 🐛 Poor communication on product availability

**Commonly reported bugs**

- Inability to complete checkout
- Inaccurate inventory information
- Delayed or lost order notifications
- Glitches when switching between app and website
- Login issues and account access problems

**Most requested features**

- Improved product filtering and search
- Ability to cancel orders within a reasonable timeframe
- Seamless integration with SNKRS app
- Personalized recommendations based on user preferences
- Expanded sizing options, especially for big and tall customers

## Newest reviews (19 of 980)

### 3/5 — Change onboarding flow

*2026-08-18, version 26.39.0*

Clean app, but I just downloaded it to buy something. Let me play around in the app first before making me decide notification/location settings

### 4/5 — Hoop shoes

*2026-08-12, version 26.38.1*

Nike app needs to add more hoop shoes to the basketball section . Preferably more Kobe’s and GT CUT’S

### 2/5 — Lebron is right

*2026-08-05, version 26.37.0*

Nike needs to start listening to the customers, feedback, and reviews. Sales are down and taking customer feedback into consideration and applying that will help make products better. I’ve reported issues with shoes that just get ignored, the so called athletes just push back on the customer instead of really listening. I’ve had reviews not posted on purpose as well, dishonest untrustworthy practices. We the customer are the ones paying your salaries, listen up people.

### 1/5 — Difficult to navigate. Home page is stupid

*2026-07-31, version 26.37.0*

Home page is practically useless because all it is, is a bunch of adds you have to swipe through, and doesn’t really show anything. The app is mostly revolved around the shop page and even that is annoying to navigate. Nike should take a look at what adidas’s app looks like.

### 4/5 — Slightly over average

*2026-07-30, version 26.37.0*

This is good but give Canada snkrs and also y’all should a feature where u can put together a fit to see how it will look together. Great app tho

### 1/5 — AI ‘search’ is not helpful

*2026-07-30, version 26.37.0*

Don’t improve the AI search. Separate the Ai from search. If I type ‘Jordan 1’ …show me the Jordan 1’s. If you want to create an Ai assistant, go ahead. It’s not the same as search.  We still need search. I stopped shopping to come here and wrote this review. That’s how annoying it is.

### 1/5 — App update needed

*2026-07-29, version 26.36.1*

I love the Nike app however, I hate that it deletes item from your cart and you have no idea what was deleted. The item should go in a save for later or something of the sort so you know which shoes were removed

### 1/5 — Terrible merchandising on app

*2026-07-28, version 26.36.1*

It's almost impossible to simply filter your catalogue to a men's basic running shirt in plain colors. So lame. Selecting men shows women's clothing at the top, and it only gets worse from there. Absolutely useless

### 1/5 — Backpack

*2026-07-27, version 26.36.1*

I ordered a backpack paid with it with Apple Cash. Had a really hard time getting it to go through. Finally it went through the next day. It says can pass the order. So then I go to the app and I try ordering it again with my credit card. All I did was keep Going around and around and around and didn’t did not order it for me, so what am I supposed to do?

### 4/5 — Stop making me clear my inbox twice

*2026-07-25, version 26.36.1*

Love Nike and the app, but you all need to fix it so that we do not have to go into our inbox twice to clear badge notifications. I have to go into my inbox, then close the app completely then go back into my inbox for badge notification to go away. Please fix this.

### 1/5 — Music pause?

*2026-07-25, version 26.36.1*

Why tf r you stopping my music because I opened the app?
*closes app*

### 1/5 — Terrible Interface

*2026-07-25, version 26.36.1*

Why do they make it so hard to buy their stuff lol  I think they care more about if the app looks cool than if it sucks to use. It’s also cool that they make you use a second app to buy some of the shoes, love that. What are we doing here guys

### 1/5 — Shopping Cart Doesn’t Load

*2026-07-22, version 26.36.1*

I’ve been trying for MONTHS to use the app, even after multiple updates and restarts. The shopping cart never loads, and even when I try to add an item to my bag it says “Item Not Added - An error occurred. Try again later.” This has been going on for over 5 months, I’m not even joking, this is ridiculous of a big company. A month ago, I was able to just look at my shopping cart, but when I would try to remove an item, I would get an error code as well, nothing would get removed. Now, I can’t even get to my cart, let alone purchase anything. This is the worst app and I have no clue how the creators haven’t fixed this issue by now. Not buying until this gets resolved, just on principle.

### 4/5 — Startup Vibration Is Frustrating

*2026-07-22, version 26.36.1*

The latest Nike app update added a haptic vibration that plays for several seconds every time the app starts. It’s distracting and annoying. Please add an option to disable this vibration or remove it entirely. The app was better without this unnecessary feature.

### 1/5 — no point in having a password

*2026-07-21, version 26.35.0*

why do i have a login if im going to be forced to use my email code anyway. please fix this issue ASAP.

### 1/5 — Can’t sign in anymore

*2026-07-20, version 26.35.0*

For the last month I can’t sign in. It says error.
 And then kicks me off

### 1/5 — Do not shop on this app

*2026-07-19*

Items that say they are in stock may not be. It really is just rolling the dice. 1 pair of shoes turned up the other got cancelled literally 50percent chance of wasting your time and money for two weeks. When the item gets cancelled you then have to wait 7-10 business days just to be told oh we actually cancelled the authorisation so it’s your banks fault you don’t have your money back. For such a large company this app is an Absolute joke. The only good part about it is the barcode scanner for shopping in store. The app itself is just a rubbish marketing ploy.

### 3/5 — Search

*2026-07-18, version 26.35.0*

Although it stylistically nice its functionality is lacking. Specifying searches so you don’t need to view 1,000 items is almost impossible. If I can find what I’m looking for I can add it to cart, if it’s too much trouble I am logging off.

### 4/5 — Custom shoes

*2026-07-18, version 26.35.0*

I love the app but I don’t that that after a while my custom styles are gone

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-08-23, version 26.40.0*

I downloaded this app about two weeks ago, and it still doesn't work. I can't even sign up or do anything else because the app is stuck on a screen saying I need to update it. But I already have the newest version!

### 1/5 — Terrible Launch Experience for a New Customer

*2026-08-20, version 26.40.0*

I downloaded the Nike app specifically to purchase the new Nike Mind slides when they released on August 20 at 9:00 AM. I literally set an alarm for 8:55 AM, had the app open before the release, and clicked on them the moment they became available.

I selected my size immediately and entered my information as fast as possible. The slides were still showing as available while I was checking out, so I expected the order to go through. Instead of receiving a purchase confirmation, I got a message saying something along the lines of, “We’ll let you know if we can fulfill your order.”

At that point, I already knew what was coming.

A few moments later, Nike notified me that they could not fulfill the order because the product was sold out. That is extremely disappointing. If I clicked on the product immediately at release and made it all the way through checkout while my size was still being shown as available, there should be some type of temporary reservation system while the customer completes payment. A release should not come down to who can type an address or process payment a fraction of a second faster—especially when bots, resellers, and scalpers are competing for the exact same inventory.

What makes this even worse is that I was a new direct Nike customer. I normally do not purchase directly through Nike, but I genuinely liked this release and wanted to buy it directly from the company. Instead, my first experience was waking up specifically for the release, being there at the exact second it launched, successfully starting checkout, and still being denied the opportunity to purchase.

I am not asking for anything for free. I have the money and wanted to PAY Nike for the product. I simply wanted a fair opportunity to purchase it.

At this point, I would rather delete the app and purchase through StockX or another secondary marketplace, where apparently I have a better chance of actually receiving the product I am paying for.

The only thing that would genuinely change my opinion of this experience would be Nike reaching out and allowing me to personally purchase the Nike Mind slides in my size at retail price. Again, I do not want them for free. I want the opportunity to buy the pair I was there on time to purchase in the first place.

Extremely disappointing first impression of the Nike app and Nike’s release system.

And for the record: I’m a normal customer who actually wanted to wear them—not a scalper.

### 1/5 — App not working for a week.

*2026-08-15, version 26.39.0*

The app has been down and it is not working for some reason. Please find a fix for it so I can login it keeps getting stuck on a blank screen.

### 1/5 — App update rubbish

*2026-08-14, version 25.34.1*

Your app asks me to update, sends me to App Store, in App Store the Nike app shows an open tab, that takes me back to the start all over again. App doesn’t update and now I’m off to Adidas site to buy my trainers. Epic fail from a Fortune 500 company.

### 1/5 — Shoe Tab

*2026-08-14, version 26.39.0*

The recent UI updates had terribly choppy transitions menu transitions, especially when going into the four main tabs in the shop section. Biggest complaint for a shoe company the app inexplicably got rid of the shoe tab and replaced it with a Sport tab. I get Nike's segment pushing but c'mon. Hopefully I'm just a victim of A/B testing with this layout but bring back the shoe tab.

### 1/5 — Terrible

*2026-08-13, version 26.39.0*

I ordered 3 pairs of joggers at the same time which got here at different times and they logged me out my account for no reason and can’t get back in it’s like they are taking your information

### 1/5 — AVOID AT ALL COST!!!

*2026-08-12, version 26.38.1*

I purchased TWO pairs of shoes through the app and used the UPS access point location as the shipping option thinking it was going to be a seamless experience. Neither-less  to say it was my biggest regret! UPS informed me that they couldn’t deliver it to there access point because of an address issue that Mike put on the shipping label which they refused to fix or help me with. I contacted the help center 3 times and even got the UPS people on three way with them and they weren’t working any alternatives either such as just shipping to my home for the troubles or inconvenience. I even had a representative from the Nike help center phone call refuse to help or answer any of my question. Just unpleasant experience from the beginning, I’ll NEVER SHOP ON THE APP OR ONLINE AGAIN. This is the main reason why I always shop in person and I don’t have to wait for my shoes at all or the inconvenience that comes with it all. AVOID AT ALL COST!

### 1/5 — Hacked?!

*2026-08-09, version 26.38.1*

Been trying to log on to my app for the last 3 days and it continues to ask me for a code being sent to my email except the code never arrives. This issue has been persistent on both your website and app.

### 1/5 — Glitchy

*2026-08-03, version 26.37.0*

Can’t login to the app.

### 1/5 — Unable to open the App anymore

*2026-08-03, version 26.37.0*

Unable to open the App anymore

## Most praised reviews (10 highest-rated)

### 5/5 — Best app!

*2026-08-09, version 26.38.1*

I love the fact that I can stay on top of my kids shoe game with the ease of this app! And I can shop clearance as well! Great app

### 5/5 — iPad App Version

*2026-07-05, version 26.33.2*

Needs a version that fits iPad screen otherwise great app

### 5/5 — Caitlin1

*2026-07-05, version 26.33.2*

I only downloaded the app for a notification on the Caitlin 1 release.

### 5/5 — Here’s on thing

*2026-07-02, version 26.33.2*

In my opinion I love the Ja 3s but with the Nike by you then need to add more colors and you should be  able to customize the J and the A and for the colors maybe make a rainbow wheel were you can make a color for your self and also make some shiny ones and it would make more people want to make their own and they made something that made them happy. Just add more things to customize on the Ja 3 Nike my you

### 5/5 — Great app

*2026-06-20, version 26.31.0*

This is so awesome

### 5/5 — Release the SNKR App in Canada

*2026-06-04, version 26.29.0*

I was so surprised i won the Kobe 5 CC today and hopefully its always fair to the customer especially for the special release and Nike should improve their BOT/Auto check out app. And again im happy and hopefully SNKRS app would release and Canada too.

### 5/5 — Great but I need help

*2026-05-28, version 26.28.1*

The Nike app is great there are so many shoes and clothing that u love but i haven’t been able to access it because it won’t let me sign in or sign up anymore because it says “error user not able to access” if anyone can help em out with that please help me

### 5/5 — Sneakers

*2026-05-26, version 26.27.1*

Great option and selections to pick from!

### 5/5 — Bad

*2026-05-24, version 26.27.1*

Horrible decision to remove Nike iD from nike Canada and leaving us with basic shoes to buy we want to also customize our shoes on the app and or website as well I’m very disappointed this where I go to play around with the iD shoes to see what different colors I would like in Air Forces

### 5/5 — Great app

*2026-05-24, version 26.27.1*

Love the app and how easy it is to navigate. Always looking for new air max 90’s 🙌🏼

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
